Hyatt Grand Central New York

Union Square, New York

Star rating

2 Bedroom Suite with City View
Deluxe King Room
Corner Suite
City View King Room
The Market
2 Bedroom Suite with City View
Deluxe King Room
Corner Suite
City View King Room
The Market

The hotel

The Hyatt Grand Central New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Safety Deposit Box
  • Close to City Centre

Where is it

On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.

Hotel information

1298 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.

Corner Suites have 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.

City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.

Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.

Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.

Market (24-hour Grab 'n' Go cafe). Grand Central Terminal offers a wide range of delicious dining choices for all.

24-hour fitness centre. In-room spa services*.

Complimentary WiFi. Concierge service. 

Resort Charge: $40​ Plus applicable taxes, per room, per night​ (payable locally, subject to change).

Resort fee includes: - Macy’s VIP passport which includes 15% discount on regular and sale merchandise, - 20% off on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper - Exclusive perks at Grand Central Terminal shops -  Free hi-speed Wi-Fi  - 10% off the Sightseeing Flex 3 Attraction Package - 25% off One World Observatory Tickets - $15 Daily Market Beverage Credit - Free local Long Distance and international calls - 10% off City Sightseeing Bus Tours and Packages - 20% off Grand Central Terminal Tour - 20% off New York Botanic Garden Tickets

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4185)
  • Very good (4223)
  • Average (2871)
  • Poor (1629)
  • Terrible (1558)
Image of the Tripadvisor rating Great location & service

Jun 6, 2025 Kezia D

This hotel was an excellent location in the city! Everything we requested was promptly delivered... including a coffee pot/supplies. The market in the lobby was very pricy and the food was not great but that will not stop me from staying here again!
Image of the Tripadvisor rating Great Location, Great Stay

Jun 5, 2025 mithu l

I am a new World of Hyatt member, and was pleased with my 1 night stay at the Hyatt Grand Central. Though I did not get to use the connecting corridor from GCS to the hotel, I shall be staying at the hotel enough times in the future to be able to use it; however, I don't know when they lock the doors to the entrance of the corridor. Anyway, the… Read more
I am a new World of Hyatt member, and was pleased with my 1 night stay at the Hyatt Grand Central. Though I did not get to use the connecting corridor from GCS to the hotel, I shall be staying at the hotel enough times in the future to be able to use it; however, I don't know when they lock the doors to the entrance of the corridor. Anyway, the bed was soft and inviting, especially after a short, but somewhat tiring train ride, a city run, a Broadway show, a lot of walking and dinner. I could have slept for hours it was so comfortable! The room had everything I needed and the ample closet space was great! The washroom was super clean and the fixtures were easy to use. I was not expecting lights to turn on and off at a single touch, so that was new, but easy to figure out. The staff is very helpful and courteous. I had a very enjoyable stay! Read less
Image of the Tripadvisor rating Deceptive advertising

Jun 5, 2025 Colleen M

Don’t let the “2 bathrooms” for the presidential suite fool you into thinking it has 2 full bathrooms as the 2nd bathroom is a toilet closet only & that toilet runs all night. Also don’t expect the air conditioning to work. Won’t be staying here again.
Image of the Tripadvisor rating Great location hotel not so much

Jun 3, 2025 Sammy T

Overall poor experience. We asked for more pillows multiple times before they called our room in the middle of the night letting us know they didn't have any. The wifi does not work near the edge of the building and as we were in the corner we could not connect.
Image of the Tripadvisor rating Avoid this hotel

Jun 3, 2025 harmans856

I would avoid this hotel if you are looking for good service and clean rooms. Staff is extremely rude. The hotel rooms are not how they are pictured. They are dirty and run down. The Concierge was always missing when we needed to ask a question or wanted recommendations.