The Roxy Hotel

Soho and Tribeca, New York

Star rating

The hotel

The Roxy Hotel Tribeca is located on the border of SoHo and TriBeCa, two of downtown’s most affluent residential neighbourhoods, where cobblestone streets and historic cast iron buildings give way to the most exclusive boutiques, restaurants, and galleries. The Hotel’s triangular shape gives the property its inimitability, most evident in its interior’s soaring eight-story atrium. The expansive Church Lounge with low-lying furniture is an ideal place to lounge, meet, or work by day and the perfect place for cocktails with friends at night, and nightly shows at the Django cellar club, as well as the art deco cinema, are sure to keep you entertained.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In the heart of TriBeCa and on 6th Avenue and Church Street. Only 1 block from the subway and within walking distance of SoHo, the Financial District, Little Italy and Chinatown. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

201 rooms. All with air-conditioning, Samsung Smart TV, radio/CD player, gourmet mini-bar*, Smeg fridge, Tivoli clock radio with bluetooth, bathrobes by Frette, C.O Bigelow bath products and safe. Superior King Rooms are 245 sq ft with oversized windows and 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms are slightly larger at 250 sq ft with floor to ceiling windows, 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

One Bedroom Suites are 410 sq ft and have high ceilings, oversized windows, a separate living area, TEAC turntables with custom vinyl collection, a Marshall speaker, Nespresso™ coffee machine and a full wet bar, with 1 king-size bed and sofa bed in the living area, sleeping maximum 4 adults or 2 adults and 2 children.

Roxy Bar (serving cocktails, shared plates and light meals, open for breakfast, lunch and dinner). The Oyster Bar (open for dinner). The Django (jazz club with live entertainment, open for dinner). Jack's Stir Brew Coffee. Paul’s Cocktail Lounge (open Wed–Sat). Weekend brunch with live music (Sat and Sun). Roxy Cinema (118-seat cinema showing films, director and actor Q&A's and artist collaborations). 24-hour fitness centre. Blackstones NYC salon*. Concierge. Dry cleaning service*. Bicycle hire* (seasonal). 24-hour room service*. Complimentary WiFi. Valet parking $65 for standard vehicles and $75 for oversized vehicles, plus tax per day (payable locally, subject to change).

This hotel has a resort fee of $34٫95 plus tax per room, per night (payable locally, fee subject to change).

Resort fee includes:- Premium WiFi access - Digital access to the New York Times - Champagne toast upon arrival - 16 oz complimentary bottle of water - Bicycle hire - Access to the Soho Grand Dog Park - Fitness centre access - Smart TV streaming - Neighbourhood guide. Resort fee and inclusions are subject to change and availability. Please check with the hotel for the most up-to-date information.

One person must be aged 18 years and over in each room.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1810)
  • Very good (249)
  • Average (61)
  • Poor (37)
  • Terrible (29)
Image of the Tripadvisor rating Amazing time at the Roxy Hotel!

Jun 8, 2025 Dongwon O

Zillah at the front desk checked in and she was AMAZING, so helpful and lovely. Room was great, good view Bathroom needs a deep clean, floor was dirty and shower curtain was dirty as well Cafe downstairs had the best drinks ever Overall wonderful experience
Image of the Tripadvisor rating 10/10

Jun 5, 2025 Armani B

I came in town and stopped at the Roxy’s bar. Chef Abraham and Leo did my dish request the exact way I wanted it. Ask for them when you’re in town. Never a disappointment when I stay at this hotel. The ambience and food is great. Make sure you stop by
Image of the Tripadvisor rating Top Class Stay

Jun 1, 2025 tandgt Worthing, United Kingdom

We had a four-night stay at The Roxy in April. From start to finish, we thoroughly enjoyed our time here. Upon arrival, we were met by very courteous reception staff, who carried out a swift and trouble-free check-in. Our bags were then taken to our room, and we were shown where everything was to make a most memorable stay. Our bedroom and… Read more
We had a four-night stay at The Roxy in April. From start to finish, we thoroughly enjoyed our time here. Upon arrival, we were met by very courteous reception staff, who carried out a swift and trouble-free check-in. Our bags were then taken to our room, and we were shown where everything was to make a most memorable stay. Our bedroom and bathroom were a good size and had plentiful supplies. Our stay in New York was after 3 weeks in Costa Rica, where we had travelled extensively and stayed in numerous hotels (including 4* and 5* establishments). The Roxy was definitely the most comfortable! There is obviously a big push from the housekeeping staff to keep the rooms in tip-top shape during your stay. Clean towels every day and little touches with additional items they think you might need (e.g. shaving foam tubes, shower caps, extra soap etc.). When I mentioned to one member of staff that I like peppermint tea, a kettle and tea bags were delivered to our room within an hour – without me asking. A coffee machine with a selection of coffee is already in the room. We were introduced to Jacqueline, who absolutely went out of her way to make our stay the best it could be. She really is an asset to this hotel. This was our first time in New York, and therefore The Roxy. We were very pleased to see that it is situated in a quieter part of the city, but still within walking distance of the 911 Ground Zero Museum and the One World Trade Centre. There is a subway station across the road, with good links around the city. We ate breakfast here. There was plenty of choice, very good-sized portions and the quality was excellent. A special mention must go to Leo, who was so kind, friendly and attentive. Because we met up with friends each day, we did not have an evening meal here. The cocktails and mocktails were extremely good though! They have a resident jazz band. It was lovely to sit and listen to it whilst enjoying a drink in the evening. We would highly recommend The Roxy and look forward to being able to stay here again when we next visit the city. Read less
Image of the Tripadvisor rating Beware Roxy New York is not what it seems!!!

مايو 27, 2025 Addie B Atlanta, Georgia

I stayed at The Roxy from May 22–25, 2025 and experienced something that left me feeling unsafe and dismissed. After switching rooms due to a mildew odor, I noticed a bodysuit top I had been carrying went missing. I called the front desk around 4:00 a.m. and described the item. The same staff member who helped with the room change came back… Read more
I stayed at The Roxy from May 22–25, 2025 and experienced something that left me feeling unsafe and dismissed. After switching rooms due to a mildew odor, I noticed a bodysuit top I had been carrying went missing. I called the front desk around 4:00 a.m. and described the item. The same staff member who helped with the room change came back upstairs. When we met in the elevator, he said, “There’s a purple top downstairs,” but had no explanation for how it got there. It was 4 a.m., and no one else was around—there’s no reasonable way it could’ve made it to the lobby without him being involved. I reported the issue the next morning and was told the manager would call me. He eventually did, said he’d “look into it,” and then never followed up. I had to go find him two days later myself, and he told me there were no hallway cameras and made an odd comment like, “He didn’t even have a key to your room.” It felt like deflection, not concern. There was no resolution. No apology. No accountability. I left the hotel feeling completely uncomfortable and unsafe—so much so that I didn’t trust the staff with my luggage after checkout. I personally walked my bags to the holding area and asked if there was surveillance because I no longer trusted the environment. For a boutique hotel at this price point, this was beyond disappointing. I would never return, and I hope other guests think twice. ALSO, the hotel itself is definitely not 5 star material. The rooms are just ok..nothing special and the carpet smells old and looks old throughout the hotel. --- Read less
Image of the Tripadvisor rating One of the worst hotel experiences I’ve ever had – AVOID.

مايو 25, 2025 155niritr Phoenix, Arizona

Our stay at The Roxy Hotel was a disaster from beginning to end. We were moved to a different room every night due to the hotel’s poor planning and mismanagement. Not once did the staff take accountability or try to make the situation right. Instead, we were treated like a nuisance for simply expecting a functional and consistent room. Service… Read more
Our stay at The Roxy Hotel was a disaster from beginning to end. We were moved to a different room every night due to the hotel’s poor planning and mismanagement. Not once did the staff take accountability or try to make the situation right. Instead, we were treated like a nuisance for simply expecting a functional and consistent room. Service was appalling. Colette at the front desk was rude, condescending, and aggressive — completely unfit for a guest-facing role. Nick, the manager on duty, was equally unhelpful and dismissive. When we raised concerns, he didn’t try to resolve them — he just offered to check us out. It was clear he wanted us gone rather than fixing anything. Cleanliness was also unacceptable. Each of the rooms we were placed in was dirty upon arrival — hair in the shower, grime on the floors, and obvious signs they hadn’t been properly cleaned. Housekeeping skipped our room entirely one day, even though we were out for hours. We had to chase basic necessities like towels and hangers, making multiple requests that were often ignored. One night we asked several times for clean towels and never received them. We were also locked out of our room with no explanation, waited 15–20 minutes every time we needed help at the front desk, and had water issues in every room. On top of that, we were charged for minibar items we never touched, and even after some were supposedly removed, more unexplained charges appeared post-checkout. I emailed the general manager directly outlining all of these issues — and he didn’t even bother to respond. The minibar charges are still sitting on my credit card, and they’ve completely ignored every follow-up. This hotel is disorganized, unclean, and shockingly indifferent to guests. I would never stay here again – and strongly suggest others steer clear. Read less