With a central location that puts you just a stones throw from New York's iconic Grand Central Station, this modern hotel is perfect for a first time trip to the Big Apple. Nearby, other Manhattan must-sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center, whilst back at the hotel you can enjoy New American fare at Amuse Marketplace and Bar and rest your head on famous Westin Heavenly beds. You'll be rejuvenated and ready to go for another day exploring the city.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Valet parking
Close to City Centre
Where is it
In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.
Hotel information
774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access, safe, coffee/tea making facilities, Westin Heavenly Bed®, iron and ironing board, mini-bar*, bathrobes and hairdryer.
Traditional Rooms are 310 sq ft in size, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Deluxe Rooms are 330 sq ft with either 1 king-size bed and sofa bed, or 2 queen-size beds, sleeping maximum 4 people.
Premium King View Rooms are 354 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.
Amuse Marketplace & Bar (serving New American fare, open for breakfast, lunch, dinner and drinks). 24-hour WestinWORKOUT® Fitness Studio. WiFi access. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi access. Valet parking $100 plus tax per day (payable locally; subject to change).
A daily destination fee $30٫00 is applicable, plus tax per room, per day (payable locally, fee subject to change).
Resort fee includes:-
Please choose one of the 3 following options (for one guest per day):
Dine-in Amuse Breakfast
Grab & Go Breakfast
Two glasses of house wine, beer, or select cocktails.
Also includes:
$20٫00 Dry Cleaning Credit per day (not accumulative) - Citi Bike pass for two, per day - Yoga class for one at local studio, per day - Enhanced WiFi access - Local, long distance and international calls from guest room. Resort fee and inclusions are subject to change and availability.
*Denotes local charge.
One person must be aged 21 years and over in each room at check-in.
Based on 6064 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2804)
Very good (1994)
Average (689)
Poor (304)
Terrible (273)
Close to the good stuff
Jun 7, 2025lucabZ5651PZPavia, Italy
Nice hotel close to everything you may want to see in Midtown Manhattan. Over five days stay I had two days of breakfast included, which is nice even though you’re allowed just wondering for breakfast meaning either coffee/tea or juice/water. Rooms were clean, and the reception stuff was kind. They were a concierge service who pointed us in the… Read more
Nice hotel close to everything you may want to see in Midtown Manhattan. Over five days stay I had two days of breakfast included, which is nice even though you’re allowed just wondering for breakfast meaning either coffee/tea or juice/water. Rooms were clean, and the reception stuff was kind. They were a concierge service who pointed us in the direction of the closest diner to taste some American food. I greatly appreciate the kindness and warm. Welcome of Héctor the doorman. Read less
Doorman Hector
Jun 6, 2025asapvazParadise Valley, Arizona
Upon arrival in a Rental Car from the suburbs, the doorman, Hector , greeted us and helped us to check in at the front desk while helping to return the car at the car rental …all very efficiently and hassle, free, as opposed to other experiences we’ve had in NYC!!! He was so friendly & provided a wealth of information & ultimately got us out of… Read more
Upon arrival in a Rental Car from the suburbs, the doorman, Hector , greeted us and helped us to check in at the front desk while helping to return the car at the car rental …all very efficiently and hassle, free, as opposed to other experiences we’ve had in NYC!!! He was so friendly & provided a wealth of information & ultimately got us out of town quickly and easily in a taxi , with all of our luggage . Cannot say enough about Hector !!!! Until next visit🌸 we will be back :-) Read less
Westin Grand Central NYC
Jun 6, 2025Joe_Sum321Valencia, Spain
We met friends in New York and everywhere we went was made so much easier by the doorman Hector ... we loved the free cocktails every evening at the bar. The doorman Hector made us feel welcome , safe and taken care of.. would definitely go back to this hotel again and hope to see Hector again ;-)
Central location, very comfortable and fit for purpose!
Jun 2, 2025jerryskcKansas City, Missouri
Just a one night stay here and as Titanium Bonvoy members (at least one of us is!) stays usually go better! In this case we were able to snag a room on the 34th floor and were asked by a fellow guest whether it was quiet up there. This leads me to suggest he was somewhat disturbed by the NYC noise further down the building. To be fair, this hotel… Read more
Just a one night stay here and as Titanium Bonvoy members (at least one of us is!) stays usually go better! In this case we were able to snag a room on the 34th floor and were asked by a fellow guest whether it was quiet up there. This leads me to suggest he was somewhat disturbed by the NYC noise further down the building. To be fair, this hotel is in a very high rise area (the Chrysler Bulding is very close) which has the effect of funneling noise upwards so one does here some noise overnight but they are all iconic NYC sounds and are fairly muted. I actually prefer hearing the city I am in - I find it atmospheric and it isn't at all bothersome. Check in was easy and quick - Bonvoy status helps of course. There is a bank of 6 (I think it was 6) elevators behind reception and we found them to be fast and efficient during our stay, although one has to use one's key to access the upper floors and this system did seem a tad flaky at times. You don't want to miss this or you will be taken on a ride where the elevator wants to go, not necessarily where you want to haha. Our room was very confortable, the bed epecially, and had a nice sofa on which to relax. Not a huge room but plenty large enough and good views of NYC especially the aforementioned Chrysler Building. It looks recently refurbished although there was some minor damage to the mirror that covered the wall in the bathroom of our room that I expect will be replaced when they do the refurbish rounds again. It was very minor. If much more import is that the Westin has gone with a large and efficient walk in shower that is far preferable to the over the (useless) tub system that used to be ubiquitous. As a Brit I prefer a big deep tub in which to soak but I realize this isn't the American way. This type of shower is a good second. We were here for a short time so didn't use many of the facilities the property has to offer. We did opt for breakfast and it is very good. I imagine that many people opt for this as I understand it is something you can use your destination fee for. I hate destination fees as a practice but I realize I am yelling into the void on that - they are everywhere and appear here to stay. I could rant on about it but what's the point? If you are going to charge it, it is good that it can be used on breakfast rather than a break on the price of a naked skydiving trip or something equally useless most will never use. The downside of this is that the breakfast is very busy so earlier is probably better. Also, you get charged extra for juice! Really? Come on Westin, that's weird. So, a few niggles but overall a very good stay and the location is first class. I would certainly stay here again without hesitation - it is very good. Read less
Good value and great location
Jun 2, 2025X4950DTjohnhYokohama, Japan
14th floor double room was clean and beds were very comfortable (Westin is good at this). No fridge in room nor amenities such as toothbrush or shaving kit. The room was facing 42nd street so all night we could hear sirens. Breakfast buffet was decent but very crowded on weekends. Hector the doorman was especially friendly and charming. Overall a… Read more
14th floor double room was clean and beds were very comfortable (Westin is good at this). No fridge in room nor amenities such as toothbrush or shaving kit. The room was facing 42nd street so all night we could hear sirens. Breakfast buffet was decent but very crowded on weekends. Hector the doorman was especially friendly and charming. Overall a good experience and good value given the location, price and cleanliness. Read less
Close to the good stuff
