DoubleTree by Hilton New York Times Square West

Midtown, New York

Star rating

The hotel

If you want to be in the middle of all the action, the DoubleTree by Hilton Hotel New York Times Square is the place to be. You'll be steps away from Broadway shows, great restaurants, and all the cool spots in Manhattan. The comfy rooms and friendly staff make it a great place to chill after a day of exploring, and who can say no to a free warm cookie when you check in? It's the perfect mix of convenience and comfort right in Times Square.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Valet parking

Where is it

Just 10 minutes from Times Square, and a 15-minute walk to the Empire State Building. Transfer from John F. Kennedy International Airport (JFK): Approximately 16 miles. Travel time is about 45-60 minutes by car or 60-75 minutes via public transportation.

Hotel information

All rooms come with the following amenities: Sweet Dreams bed, air-conditioning, work desk, a coffee maker, a 40-inch HDTV, a hairdryer, and an iron/ironing board. 

Standard King Room sleeping maximum 2 adults.

1 King Bed Freedom Tower Premium View, Located above the 25th floor, sleeping maximum 2 adults.

Tranzit Restaurant & Bar offers all-day dining and features indoor, garden, and atrium seating. Enjoy panoramic city views and handcrafted cocktails at the rooftop bar, Monday – Sunday 6:30 am – 11 pm.

Valet parking $85٫00 per night (payable locally, subject to change). Fitness centre.

*Denotes local charge

Please note: Guests must be 21 years or older to check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1152)
  • Very good (1023)
  • Average (690)
  • Poor (515)
  • Terrible (582)
Image of the Tripadvisor rating Adequate rooms but nice staff

Jun 5, 2025 SSEMfamily

Dominique on reception was very helpful. King bed room on 24th floor was small. Quite noisy comings and goings late at night and early on though. Breakfast buffet was OK but scrambled eggs and French toast were poor. Bathroom needed a refurb ; door and shower tray damaged
Image of the Tripadvisor rating Thank you to Dominique at the front desk!

Jun 5, 2025 Chloe A

Just wanted to give a shoutout to Dominique for going above and beyond. She answered all of our questions and provided exceptional hospitality and customer service to both myself and my husband. We greatly appreciated her politeness and professionalism and she made us feel right at home and welcomed. We hope to see her again when we visit!
Image of the Tripadvisor rating Carlos

Jun 4, 2025 Joshua M

Atmosphere was great, rooms were clean, rooftop bar was cool, etc. The real reason I give this 5 stars is the people, or person, I should say. Carlos was hands down the most welcoming, helpful, and accommodating person I’ve met on any trip I’ve ever been on. From talking sports to restaurant suggestions, it was an absolute pleasure to talk with… Read more
Atmosphere was great, rooms were clean, rooftop bar was cool, etc. The real reason I give this 5 stars is the people, or person, I should say. Carlos was hands down the most welcoming, helpful, and accommodating person I’ve met on any trip I’ve ever been on. From talking sports to restaurant suggestions, it was an absolute pleasure to talk with him. Never made myself or anybody I was with feel like outsiders to the city. An extraordinary man and the best part of our trip. Hope I can visit again soon to see my friend! - Josh, Atlanta GA Read less
Image of the Tripadvisor rating Pretty Crap-tastic

Jun 3, 2025 Greg H

Loud hallways, poorly constructed bathroom, peeling wallpaper, no bathroom fan, and a terrible layout. Bellhops managed to lose my colleague's bag and I had to go find it myself. Parking is inconvenient and makes it rather difficult to swing back around to pick up fellow travelers.
Image of the Tripadvisor rating Great service and hospitality for a customer that needed a room quickly and in a hurry.

Jun 3, 2025 I am A Atlanta, Georgia

I would like to thank the staff of Doubletree, Hilton Times Square West, in particular Dominique, Michalan and Joseline for quickly securing a room for my stay. I arrived very early the day of check in and my room wait was short. I was able to get into a room and rest. Much needed and thank you. Keep up the good work.