Virgin Hotels New Orleans mixes a passion for food and beverage with music and culture that fuses with the Crescent City's unique personality. Located in the Warehouse District, you’ll be steps away from New Orleans’ iconic venues and destinations including the French Quarter, Caesar’s Superdome, Smoothie King Center & more. A unique two-chamber design features optimal functionality to make your stay more comfortable. With French Doors separating the sleep and relaxation lounge from the dressing area in every room, these rooms work twice as hard so you can stay and play to your heart’s desire. See how local trends inspire the cocktails and cuisine at Commons Club, or take in a breathtaking local view of the city skyline from The Pool Club, a rooftop pool and bar. Step inside to find your new favourite place to be in The Big Easy.
Amenities
Bar
Fitness Centre/Gym
Restaurant
Room Service
Swimming Pool
Where is it
Located in the Warehouse District. Transfer time from Louis Armstrong International Airport: 20 minutes.
Hotel information
238 Chambers, all of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer, and iron and ironing board.
Standard Chambers with either 1 queen-size bed, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
City View Chambers have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Rooftop Chambers are located on the top floor with sweeping skyline views, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Commons Club (located in the main hotel lobby). Funny Library Coffee Shop (located on the hotel's first level). Rooftop pool and lounge. Evening entertainment. Room service*. 24-hour fitness centre. Complimentary WiFi access. Meeting & event spaces. Valet parking $51 plus tax per night.
The amenity fee is waived for Virgin Atlantic Holidays' guests, saving $29٫05 plus tax per room, per night (payable locally, fee subject to change).
Resort fee includes:- welcome drink at The Pool Club - 20% off pool sofa seating - high-speed WiFi access throughout the hotel - 24-hour access to the fitness centre - in-room coffee - access to curated, local live music experiences across the property. Resort fee and inclusions are subject to change and availability.
*Denotes local charge
Based on 1147 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (984)
Very good (76)
Average (41)
Poor (19)
Terrible (27)
Beautiful Stay—Just One Small Letdown
مايو 10, 202579matthewzChicago, Illinois
We had an amazing stay at Virgin Hotels New Orleans. The room was beautiful, the service was warm and friendly, and the food and drinks were excellent—cocktails especially! It felt stylish and welcoming from the moment we arrived. The only thing that brought our rating down slightly was the post-stay experience. We reached out to clarify how Amex… Read more
We had an amazing stay at Virgin Hotels New Orleans. The room was beautiful, the service was warm and friendly, and the food and drinks were excellent—cocktails especially! It felt stylish and welcoming from the moment we arrived. The only thing that brought our rating down slightly was the post-stay experience. We reached out to clarify how Amex Platinum credits were applied and, despite multiple polite follow-ups, never received a response. It was disappointing, especially after such a great stay—but hopefully just a one-off. That aside, we would absolutely return and recommend it to others. It’s a gorgeous, fun, and thoughtfully designed place with real personality. Read less
Great spot for Fest
مايو 9, 2025Doug SCosta Mesa, United States
Great place to stay for Jazzfest...or any Fest! Cool rooms, great bar and cocktails, and the rooftop pooldeck was a great spot to wind down. Great value for the price. We stayed with eight people, all of whom had a great time. We will be back! Close enough and far enough from the Quarter.
Do NOT recommend
مايو 6, 2025Kym N
I was highly disappointed in our room and our stay here. We have stayed at Virgin Hotels in NYC, Nashville & Dallas and LOVED it! I had many options but choose Virgin for my bday weekend with my daughter to ensure a comfortable stay based on prior experiences. Two of the main lights didn't work, the toilet didn't flush, and our sheets were… Read more
I was highly disappointed in our room and our stay here. We have stayed at Virgin Hotels in NYC, Nashville & Dallas and LOVED it! I had many options but choose Virgin for my bday weekend with my daughter to ensure a comfortable stay based on prior experiences. Two of the main lights didn't work, the toilet didn't flush, and our sheets were filthy with stains and what looked like human and dog hair. My guess is our room was NOT serviced at all. The mirrors annd carpets were dirty as well. I specially asked for a non pet room due to my daughter's allergies. Her allergies were horrible the whole time. She couldn't breathe. If we didn't have such a busy weekend & jazz fest wasn't going on I would have rented a different hotel but was stuck here. They should NOT have rented this room to anyone and I paid full price for it which was not cheap. We were exhausted from an entire day of travel and had to wait more than two hours to have fresh sheets delivered & had to call the front desk 8x to get them. On my birthday I was remaking the bed & literally falling asleep standing up I was so exhausted. Again I chose Virgin Hotels to avoid these kinds of issues. We checked in late, they had plenty of time to service our room and ensure everything was working. There were fruit flies & fruit fly traps inside the pastry display of the coffee shop & the one day we attempted the free wine there were fruit flies everywhere. I made it clear I didn't want anyone in our room while we were not there as we had valuables & even had our do not disturb light on so we were surprised to come back from a night out to find a bottle of wine on ice on the table condescending all over my bday gifts and cake. Nice gesture but again I didn't want anyone in my room. We were tired and asked for clean towels that same evening on our second night there and had to call 5x for them and wait well over an hour for them to bring them up. I would NOT recommend this location and will never stay here again. I asked to speak to the manager Nicolette who told me after the first night she would be available during our stay but never heard from her again even after leaving two messages for her. I was told I would get a discount & never did. Read less
Great Hotel with Great Vibe
مايو 6, 2025Dream64514443238
This was our third time staying at this hotel. It's so upbeat, great service, clean and great location. We love staying here. Cozy feel and New Orleans vibe. Definitely, plan on staying here again. The only thing missing this trip is they usually have live music in the bar area. Hopefully, next time.
Charge for water
مايو 3, 2025337karlfLiversedge, United Kingdom
The room was fantastic on the 14th floor with a view across the city. Beds so comfortable - shower unit had issues with it (plug to switch to hand held kept falling out). Room had a great view across New Orleans. Staff were so friendly throughout but you can’t use the stairs as the doors need cards but they should tell you that on the information.… قراءة المزيد
The room was fantastic on the 14th floor with a view across the city. Beds so comfortable - shower unit had issues with it (plug to switch to hand held kept falling out). Room had a great view across New Orleans. Staff were so friendly throughout but you can’t use the stairs as the doors need cards but they should tell you that on the information. Charged $11 plus for a bottle of water which is ridiculous when water in most hotels is free So high end cost in hotel but sadly with high additional charges that are unnecessary and unfair (in my opinion) Read less
Beautiful Stay—Just One Small Letdown
