Whether you're in the Big Easy for the music, the shops or just to get a taste of the Deep South, Aloft New Orleans Downtown is on hand to give you a great base. As you'd expect from a hotel that's got its finger firmly on the fast-paced pulse, you'll find fitness facilities, super speedy WiFi and even a grab 'n' go snack counter available around the clock, as well as a rooftop pool open morning, noon and night. The W XYZ bar offers the very best in classic and contemporary tunes as well as live acoustic sets, cocktails and draft beers, meaning you don't have to roam too far to have fun although, with Bourbon Street and the French Quarter nearby it would be rude not to spend at least one night on the tiles. Thanks to plush platform signature beds in your comfy guest room you'll have every opportunity to kick back and relax after a good day's sightseeing or naughty night out, and if you're looking for that extra touch of magic to compliment your stay in the South then Aloft certainly fits the bill.
Amenities
Bar
Safety Deposit Box
Fitness Centre/Gym
Internet Access
Close to City Centre
Where is it
Situated on Baronne Street, just a few steps from New Orleans' French Quarter which includes the live music venues, cafés and bars of Bourbon Street. Transfer time from Louis Armstrong New Orleans International Airport: 25 minutes.
Hotel information
188 rooms. All with air-conditioning, 42” LED TV, complimentary WiFi, Plug & Play connectivity centre, Bliss Spa bath products, fridge with free bottled water, tea/coffee maker, safe and hairdryer. Aloft Standard King Rooms with 1 king-size bed, sleeping maximum 2 adults.
Two Queen City View Rooms with 2 queen-size beds, sleeping maximum 4 adults.
Two Queen Corner Rooms with 2 queen-size beds, sleeping maximum 4 adults.
One King City View Corner Room with 1 king-size bed, sleeping maximum 2 adults.
W XYZ Bar (cocktails, bubbly and beer from 16.00pm–12.00am). RE:MIX Lounge and RE:FUEL (snacks to go). SPLASH heated rooftop swimming pool. RE:CHARGE fitness centre. Complimentary WiFi.
One person must be aged 21 years and over in each room at check-in.
Based on 1386 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (720)
Very good (387)
Average (126)
Poor (63)
Terrible (90)
Don't expect any help
Apr 20, 2025steveclarke35Kent, United Kingdom
I'm here right now and feel disappointed with the service and response from the hotel. Firstly the Aircon in the room was just OK it didn't cool the room as it should the response from the front desk was a shrug! The room is serviced but not hoovered why? Then my main annoyance I booked a bed and breakfast rate and was here for 3 days on the… Read more
I'm here right now and feel disappointed with the service and response from the hotel. Firstly the Aircon in the room was just OK it didn't cool the room as it should the response from the front desk was a shrug! The room is serviced but not hoovered why? Then my main annoyance I booked a bed and breakfast rate and was here for 3 days on the second day the milk in the fridge was out of date and eventually removed but not replaced, on day 3 (today) there was no milk or tea the front desk were apologetic but said they could do nothing!!! No milk for cereal no tea, easy to fix but this hotel clearly can't be bothered! The response from the absent manager will no doubt be the usual we will learn, we want our guests to have the best experience, etc etc but you had an opportunity to sort this out at the time and you chose not to! That's just poor management and Marriott need to review brand standards at this hotel urgently. Read less
Customer Service
Apr 3, 2025Gregory K
Customer Service Compliment - While staying at the Aloft for business I needed some changes to the reservation. I very much appreciate the excellent customer service and I'd like to thank - Chyna - Tiara - Pernella - Sparkle, and Makayla for the assistance that they provided for me. Thank You
Horrid-Urine soaked Mattress Filthy Hotel
Mar 20, 2025Nick G
This hotel has urine soaked mattresses. If a mattress is soiled throw it away. Having guests sleep on this filth should be crime. Do Not stay here it’s a rundown s***hole. Disgusting, rundown hotel with an outdated vibe. My door looked like it had been kicked in. The toilet was leaking on the floor and the carpets were dirty. GROSS and… Read more
This hotel has urine soaked mattresses. If a mattress is soiled throw it away. Having guests sleep on this filth should be crime. Do Not stay here it’s a rundown s***hole. Disgusting, rundown hotel with an outdated vibe. My door looked like it had been kicked in. The toilet was leaking on the floor and the carpets were dirty. GROSS and UNACCEPTABLE! Read less
A+ for Aloft
Jan 27, 2025Lynn R
Comfortable, clean, great staff (especially in reception) and in a good location. It was bitterly cold when we were in Nashville and the hotel was cosy. The bar served food which was tasty and reasonable. A variety of breakfast stuff available and a microwave was provided.
Maybe , maybe not
Dec 10, 2024Raheim TBirmingham, Alabama
Hotel is beautiful, modern and has matching aesthetics for the area. More modern, hip and young. EVERY EMPLOYEE at the front desk has a NASTY attitude. I understand it’s NOLA, natives and their tones can be frustrating but no. They had pure attitudes. Don’t even bother valet. You’ll be waiting 45-1hr waiting on your car with no one else out… Read more
Hotel is beautiful, modern and has matching aesthetics for the area. More modern, hip and young. EVERY EMPLOYEE at the front desk has a NASTY attitude. I understand it’s NOLA, natives and their tones can be frustrating but no. They had pure attitudes. Don’t even bother valet. You’ll be waiting 45-1hr waiting on your car with no one else out waiting. Wouldn’t recommend. Read less
Don't expect any help
