Hotel Del Coronado

Very expensive but lovely hotel. One elevator in main building. We stayed in the cabana section #4247. Very nice, roomy, facing hot tub and pool. Refrigerator and coffee maker. June gloom prevented any quality ocean view for our three days. Will try to avoid gloom in future. Temperature never got above 70. Saw numerous dogs. Service top notch. Best bar, Babcock and Story. Excellent manhattan and cosmo. ($20 each} Great breakfast buffet. Ervin and other staff provide excellent, not overly attentive service. ($52 per person). Nice view of lawn and beach and ocean. On Del Beach, chairs and umbrellas $50 per person. S’mores station with numerous tables and chairs. Read less

First class hotel but only one elevator in main building. We stayed in the cabana section #4247. Very nice, roomy, facing hot tub and pool. Refrigerator and coffee maker. June gloom prevented any quality ocean view for our three days. Will try to avoid gloom in future. Temperature never got above 70. Saw numerous dogs. Service top notch. Best bar os Babcock and Story. Excellent manhattan and cosmo. ($20 each} Great breakfast buffet. Ervin and other staff provide excellent, appropriately attentive service. ($52 per person). Nice view of lawn and beach and ocean. On Del Beach, chairs and umbrellas $50 per person. S’mores station with numerous tables and chairs. Read less

Not worth the cost. Wasn’t given the room I reserved, was told they would eventually give me room I reserved but never heard back from them. Room was a connecting room so could hear everything in the next room. Shower heads and steam iron in the room have never been cleaned. Asked for no housekeeping while I was there. Housekeeping came first day, asked again to have no housekeeping and then next day someone came into the room while I was showering. There was no ‘do not disturb’ sign in the room and I asked for that to be delivered but it never was. There are much better hotels in Coronado with better service for a better price. Read less

The renovated Victorian rooms are extraordinary. The bathrooms and furnishing are top-notch. The public areas are in perfect condition, and it's a joy to imagine what it was like here 100 years ago. There is room for improvement. The hotel emphasizes doing everything on your Hilton APP. However, when you don't provide any written documentation in the rooms, the data on the app must be correct. While they upgraded the rooms, they didn't update the room numbers on the floor plan in the app. They still show the old room numbers and nonexistent restaurants. You can't access the 3 main restaurants without going outside, down to the beach. We wandered around the first floor looking for the entrances or signs, but there weren't any signs other than for Babcock and Story. There are a few signs that mention restaurants and point toward the beach, but as you leave the North elevator, you won't find a useful sign. The sign pointing to the restaurants is located inside the courtyard - it's not visible from the elevator. The sign on the first floor, where the stairs lead down to the shops, should have a sign that says "Restaurants" and point downward. It only mentions Babcock and Story. When I asked the front desk if there was a property map in the room, they said no, but they mentioned that a paper map should have been provided when I checked in, assuming I checked in in person. We checked in online and went straight to our room. Not sure how you are supposed to know about these paper maps when you check in online. The paper map we received didn't show enough detail to be particularly useful. It doesn't show the layout of the hallways, elevators, and stairs. It's difficult to try to figure out the best way to get down to the first-floor restaurants. The room numbers use the building number for the first digit. We assumed the first digit was the floor number. I don't know how they expect the guest to learn that they use a room numbering system that may be great for the IT people, but when your room number is 32086, you assume that the first digit is the floor. After you arrive on the third floor, looking for room 32056 (remember that there is no in-person check-in), you realize your mistake and head back down to the second floor. I was surprised that a luxury hotel with three major restaurants doesn't offer in-room dining. It's also weird that the room phone has a speed dial button for room service that doesn't exist. The app says breakfast is at Serea - but it's actually at the Veranda. Your only other option for breakfast is the on-site convenience store, "Eno Market," which sells premade breakfast sandwiches. They have a self-checkout kiosk in the market, but after 3 attempts, the machine refused to process our order, and we had to join the long line. The helpful clerk told us that the self-checkout machine never works. If this is accurate, an out-of-order sign would be beneficial. You can't check your account statement online or on the room TV. If you call or text the front desk, they will send you a copy. Once we figured out the hotel's floor plan and learned the best way to navigate it, everything improved. Read less

Beautiful hotel in a perfect area just outside of San Diego. Coronado Island is a perfect place for families or couples looking for a quick and restful getaway. Close enough to San Diego that you can drive or use public transportation to get to downtown San Diego. The grounds are well up-kept and it sits right up against the beach for easy access. They have beautiful amenities, including gym and pool. Staff are extremely friendly and professional. Would definitely recommend this hotel for anyone looking to stay in or near San Diego. Read less