Shutters on the Beach

Santa Monica, Los Angeles

Star rating

The hotel

A member of Preferred Hotels & Resorts, Shutters on the Beach is an award-winning establishment with a distinctly discerning clientele. Similar in style to a 1920s or 1930s beach resort, it is light, airy and luxurious with many works of art on show, including pictures by David Hockney and Robert Motherwell. Rooms and suites boast all the comforts of home and are very generous in size with great views of the ocean. Amenities include the gorgeous ONE Spa offering a wide range of signature treatments, including the Signature Facial with Augustinus Bader. There’s also a swimming pool to laze by and a well-equipped fitness centre with sauna and steam rooms. One Pico is the hotel’s fine dining restaurant, showcasing a seasonally changing menu of modern American cuisine. If a more laid-back atmosphere appeals, however, beach-side cafe Coast more than fits the bill and is open from morning until night. For afternoon tea and evening cocktails, look no further than the lobby lounge, a cosy, intimate space that is popular with locals and guests alike.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Overlooking the golden sands of Santa Monica Beach, 2 blocks from the historic Santa Monica Pier with amusements and restaurants. Transfer time from airport: 30 minutes.

Hotel information

198 rooms and suites on 7 floors in 1 building. All with air-conditioning, satellite TV with pay-per-view films, telephone, WiFi*, mini-bar*, tea/coffee maker, safe, hairdryer, iron and board. Deluxe Rooms with 1 king-size bed, sleeping maximum 2 adults.

Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Partial Ocean View Rooms with 1 king-size bed, sleeping maximum 2 adults. 

Ocean View Rooms with 1 king-size bed, sleeping maximum 2 adults.

One Pico (fine dining restaurant – lunch, dinner and Sunday Brunch). Coast (beach-side cafe – breakfast, lunch, brunch, happy hour and dinner). Lobby bar. Swimming pool with Pacific Ocean view, whirlpool. Fitness centre with unisex sauna and steam room. ONE Spa offering a wide range of signature treatments*. Complimentary yoga classes on the beach. Gift shop. 24-hour room service*. Concierge service. Laundry/dry cleaning service*. Valet parking approx $40 plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Premium high speed internet access - Welcome Drink (valued at $20) - Daily Exercise Classes - Daily on-hour bicycle rental - Twice Daily in-room bottled water service - House car transfers within 3 mile radius. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1303)
  • Very good (442)
  • Average (232)
  • Poor (120)
  • Terrible (145)
Image of the Tripadvisor rating DO NOT VISIT.

مايو 31, 2025 Pete F New York City, New York

Pet Owners- BEWARE | Incredibly Rude and Aggressive Staff I checked in on Friday, May 30th for a 1 night stay on a charity auction certificate that was won last year. My husband and our service pet grabbed a spot on the chairs outside Coast Restaurant to enjoy the weather.. After joining them, I realized the beach staff (hotel staff) was… Read more
Pet Owners- BEWARE | Incredibly Rude and Aggressive Staff I checked in on Friday, May 30th for a 1 night stay on a charity auction certificate that was won last year. My husband and our service pet grabbed a spot on the chairs outside Coast Restaurant to enjoy the weather.. After joining them, I realized the beach staff (hotel staff) was staring and pointing at us. One gentleman radio'd another and all the sudden there were 2 managers in blue suits, the beach attendant and a security guard staring at us for over 10 minutes (less than 20 feet away). I jumped on a work call and suddenly realized that the security guard had approached us in a very aggressive manner and said no pets on the chairs in a overly demanding voice....we said ok (even though the pet was on a lap, not the furniture). One second later before we could even get the dog down, he leaned in again more aggressively and was less than 5 inches from our face and stayed there for approximately. 30 seconds until the dog was down. His only intent was to intimidate and humiliate. The woman (a complete stranger) sitting next to us said how inappropriate and hostile he was especially when the hotel is surrounded by homeless and drug addicts begging for money/cigarettes from anyone and everyone. She even mentioned she was heading to the front desk to discuss the way he treated us. We spoke to a manager passing by ( from Coast Restaurant) and he went back and spoke to all of them about the issue....once he left them, they continued to point, laugh, stare and harass us. This presented a very uncomfortable / unsafe environment for us and we immediately went to the front desk and checked out....We never saw the room. We were at the hotel less than 35 minutes. Personally, I believe we were profiled for being a gay couple and he felt he could use his "mall cop" status to intimidate and embarrass us. The hotels only reaction was to try to comp the 2 drinks we had....That was just as insulting as the horrid behavior of their staff. I don't need anything for free..never have and never will and I insisted on paying and tipping the very nice bartender 40%.. What I want is the staff at a "luxury hotel" to treat EVERY customers with a little dignity and respect. Beware of this hotel. Go down the street to the exceptional Regent Hotel or to the charming Georgian. This place is not worth your time or money. Read less
Image of the Tripadvisor rating Serene “Staycation “

مايو 29, 2025 310avak Beverly Hills, California

The hotel was delightful, the room was comfortable and lovely. The staff are welcoming and helpful. Hotel is both charming and serene. Great place for a relaxing getaway. The location is perfect to take long walks towards the ocean, great restaurants and shops nearby..
Image of the Tripadvisor rating Beautiful but disappointing service

مايو 29, 2025 JML88 Saint Louis, Missouri

I hate that I have to give Shutters 3 stars, but after our 3 night stay, its really all that it earned. The hotel is beautiful - stunning everywhere. Great location. The room (and bathroom) was very clean and very luxurious and comfortable. The pool is nice. The restaurants are nice. I wanted to love it, because I did enjoy the amenities. But… Read more
I hate that I have to give Shutters 3 stars, but after our 3 night stay, its really all that it earned. The hotel is beautiful - stunning everywhere. Great location. The room (and bathroom) was very clean and very luxurious and comfortable. The pool is nice. The restaurants are nice. I wanted to love it, because I did enjoy the amenities. But unfortunately, the service was not good at all. It was not exactly rude, but it was really aloof and uninterested. I was continually turned off by how they spoke to my husband. I had booked the room and used my legal name (Because you have to I would think, so that you can show ID and check in). I didn't clarify with them that he has a different last name, and they never cared to ask or check. Just constantly referred to him (and not me) as Mr. My Last Name. This is just bad manners and careless, more than intentionally rude. He asked me not to correct them and make it a big deal, because they might not really understand why its rude to assume a woman's last name could only be that of her husband. But by the end of our three night trip, they had called him the wrong name dozens of times and it just was annoying. I wish they would talk to their staff (management included, unfortunately) about that, if they want to hold themselves out as a luxury establishment. Loved the hotel, but didn't get a great feeling there, which is kind of sad for how pretty it is! Read less
Image of the Tripadvisor rating Shutters on the beach

مايو 16, 2025 Phillip S

The staff were very friendly on arrival check in was easy. The room was amazing the bed was that big you had climb on to it! Everything was luxurious and very comfortable and great to come back to after days out. Then there was the bath.... very large with jets in ! All in all amazing! Loved it!
Image of the Tripadvisor rating One of the best

مايو 5, 2025 Tom B

Great hotel!! Great location, beautiful rooms and one of the best staff I have ever experienced. Every encounter with a member of the staff was a treat. They were helpful, friendly, knowledgeable. The turn down service was impeccable. Definitely staying there again. Well done Shutters!!