As synonymous with Boston as the eponymous tea party and cream pie, Hilton Boston Park Plaza has been a landmark on the city’s hotel circuit since it opened 90 years ago. Reinterpreted for the 21st century traveller with a $100 million mega-makeover, it now adds contemporary décor and mod-cons to its timeless elegance. And you’re in good company, with all bar two US Presidents staying here since it opened. It’s easy to see why, with a top-drawer location near Boston Common. Of course, they wouldn’t all have experienced today’s attractions, which include a mammoth 20000 SF Health Club, the nightly cocktail hour (well 5 hours) in the Library, and the New England inspired dining of its Off the Common restaurant, with Boston’s signature lobster rolls a menu favourite.
Amenities
Fitness Centre/Gym
Restaurant
Safety Deposit Box
Spa
Valet parking
Close to City Centre
Where is it
In the heart of historic Back Bay and steps from Boston Common. Transfer time from Boston Logan International Airport: 30 minutes.
Hotel information
1054 rooms. All with 47” interactive smart TV, Keurig coffee maker, safe and 100% blackout shades. Standard Rooms are compact and 150 to 180 square feet in size, with 1 double bed, sleeping maximum 2 adults.
Superior Rooms are 180–280 sq ft and have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (3rd guest on a rollaway bed*).
Deluxe Rooms are 280–380 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (3rd guest on a rollaway bed*).
One Bedroom Suites are 530 sq ft and have a separate living room, full bathroom and additional powder room, with 1 king-size bed, sleeping maximum 2 adults.
Studio Suites are 350_550 sq ft and have city views and a living space with leather sofa, with 1 queen-size bed, sleeping maximum 2 adults.
Off the Common (lobby restaurant; open for breakfast and limited late night menu). STRIP by Strega (sophisticated lounge and contemporary steakhouse). M.J O'Connor's (Irish pub). Starbucks®. In-room spa services*. Lynx Fitness Club (group training classes, yoga, Pilates, cardio, strength equipment and Topgolf Swing Suite). Room service*. Concierge. Valet parking $58 plus tax, per night (payable locally, subject to change).
This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).
Resort fee includes use of the following amenities - Unlimited streaming quality high-speed WiFi in guest rooms, for up to 6 devices - Unlimited local and domestic long distance phone calls - Unlimited access to digital news and magazines via PressReader - ChromeCast streaming for personalised entertainment in each guest room - Complimentary access to the state-of-the-art fitness centre - Quick and easy e-checkout via the guest room TV - Complimentary boarding pass printing at the FedEx Business Centre - Complimentary notary services upon request, Monday-Friday only - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
* Denotes local charge.
Based on 6417 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3367)
Very good (1467)
Average (783)
Poor (439)
Terrible (361)
Appreciative
Jun 7, 2025Muhammad A
As a flight attendant, having a microwave in your hotel room is very essential. And it is a real bummer because most hotels don’t have and do not offer microwaves in your room you have to go either to the lobby to use one or to another floor. While checking into the Park Plaza the receptionist asked if we would like a microwave brought to our… Read more
As a flight attendant, having a microwave in your hotel room is very essential. And it is a real bummer because most hotels don’t have and do not offer microwaves in your room you have to go either to the lobby to use one or to another floor. While checking into the Park Plaza the receptionist asked if we would like a microwave brought to our rooms without us even asking. I was shocked and elated all at the same time. I go up to my room and not even ten minutes later Rajan is knocking on the door with my microwave. Normally when something is being sent up to your room in an hotel it takes at least 30 minutes or so for someone to bring it to you. Rajan was very kind and helpful. He put the microwave in my room set it up and made sure that it was working before he left. He even wiped it down before setting it up. I am extremely grateful to have had such an amazing experience. Read less
Lovely Hotel right by the Boston commons
Jun 6, 2025O8478Susan
This is a lovely hotel right by the Boston Commons. The service is very good. For example, I asked for tea kettle, and Ranjan promptly brought me a tea kettle. There's also a large gym in the basement which I like. It's a bona fide gym with classes. Many hotels have a little room with like two treadmills and they call it their exercise room. This… Read more
This is a lovely hotel right by the Boston Commons. The service is very good. For example, I asked for tea kettle, and Ranjan promptly brought me a tea kettle. There's also a large gym in the basement which I like. It's a bona fide gym with classes. Many hotels have a little room with like two treadmills and they call it their exercise room. This is totally different. This hotel has a very large floor filled with gym equipment. It's very nice. Read less
Disappointed by my stay, definitely not up to Hilton standards.
Jun 6, 2025Austin PPortland, Oregon
The room was in rough shape: peeling wallpaper, a worn-out tub, and a loud commercial-style toilet. The whole space felt more like a budget motel than a Hilton. Even small things were off, no coat rack, no door seals, and the only painting was oddly placed behind a lamp. The air conditioning was a major issue. It didn’t work when we arrived, and… Read more
The room was in rough shape: peeling wallpaper, a worn-out tub, and a loud commercial-style toilet. The whole space felt more like a budget motel than a Hilton. Even small things were off, no coat rack, no door seals, and the only painting was oddly placed behind a lamp. The air conditioning was a major issue. It didn’t work when we arrived, and after several uncomfortable nights and a call to the front desk, we were given a fan. Only later did maintenance turn on the coolant (no idea why it was off), and even then, it took two more days to cool the room. The amenities were equally disappointing. The convenience store had outrageous prices with no visible pricing, forcing me to ask the cashier about everything. We were charged a resort fee that included a daily $15 dry cleaning credit (enough to clean one shirt) that you couldn’t roll it over for one dry cleaning day. There were no laundry facilities on-site either, so I ended up going to a laundromat down the street. The only real positives were the blackout curtains and the water fill station, small perks that I did appreciate. Read less
Kiara Correia is PLATINUM!
Jun 6, 2025hoosier2000gradPalmyra, Pennsylvania
This is an unprecedented step for me on several fronts: I rarely, if ever, write reviews; and, I have never written a review about a property I have yet to visit. How, you ask, can that be the case? One reason: KIARA CORREIA! I was having some issues with my booking, and my phone call landed in Kiara's ear. Kiara, with her ultra pleasant… Read more
This is an unprecedented step for me on several fronts: I rarely, if ever, write reviews; and, I have never written a review about a property I have yet to visit. How, you ask, can that be the case? One reason: KIARA CORREIA! I was having some issues with my booking, and my phone call landed in Kiara's ear. Kiara, with her ultra pleasant attitude, did not hesitate to accommodate every one of my needs and answer all my questions. My upcoming stay undoubtedly will be exceptional because of a first-rate manager by the name of Kiara Correia. I have nothing but gratitude for her top-notch service. Hilton executives, do me a favor: Promote Kiara immediately! Read less
Quick, Friendly Service
Jun 6, 2025chrispascualOrlando, Florida
When I entered my room, I noticed the fridge was not working. This is imparative to my stay as I travel with food on me for long trips. I called and requested a new fridge. Ranjan was very speedy in arriving with the fridge replacement. Very nice and comforting.
Appreciative
