As soon as you step through the front door of the Hard Rock Hotel®, you’ll feel like a rock ‘n’ roll icon. With little musical touches throughout the corridors and on the walls, you’ll be transported to Rockstar heaven. When it comes to the fun part there’s a huge pool, a sandy beach, and even water jets and a slide pool-side. But the music hasn’t been forgotten — dip your head under the water and hear the beat. You’re not far from the parks, and you also get exclusive benefits thrown in including free Universal Express Unlimited ride access**, allowing you to skip the regular lines in Universal Studios Florida and Universal’s Islands of Adventure all day, as well as Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required).
Amenities
Kids Club
Wheelchair access
Families
Bar
Fitness Centre/Gym
Games Room
Hot tub
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking
Where is it
Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.
Hotel information
650 rooms and suites. All with air-conditioning, 49" flat-screen TV, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer.
Standard Rooms are 375 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Housekeeping is provided each day, along with an evening turndown service.
Garden View Rooms are 375 sq ft and feature views of the hotel's gardens, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Pool View Rooms are 375 sq ft and feature views of the pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Rooms are 400 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
King Suites are 650 sq ft open-plan suites, with a large living area and 1 king-size bed, sleeping maximum 2 adults.
Future Rock Star Suites are 800 sq ft and have 2 bedrooms. With 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 3 adults or 2 adults and 2 children.
Rock Royalty Club Rooms are located on the 7th floor. and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Rock Royalty club benefits include access to the Rock Royalty Lounge. Continental breakfast, 7am-10am. Personal concierge services. Hors d’oeuvres, beer, wine - 5pm-7pm. Evening sweets, 8:30pm-9:30pm. Complimentary coffee, assorted teas and soft drinks. Evening turndown service. Discount on cabanas*.
Please note: some services of the Rock Royalty Lounge may be temporarily unavailable, please inquire upon arrival to the hotel.
Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally.
Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. Self-parking $28, valet parking $37, both plus tax, per day (payable locally, subject to change).
Visitors with an Electric Vehicle (EV) or a Plug-In Hybrid Electric Vehicle (PHEV) who use valet parking can now take advantage of a complimentary "electric fill-up" at no extra charge.
The Palm Restaurant (New York-style steakhouse, open for dinner). The Kitchen (open for breakfast, lunch and dinner). Velvet Bar (newly renovated lobby lounge). Emack & Bolio's Marketplace (grab-and-go food, ice-cream parlour, and Starbucks®). beachclub^ (poolside dining). 24-hour room service*.
Poolside concert nights and DJ days (seasonal).
12000 sq ft pool with 260 ft slide, poolside games, 2 hut tubs, sand volleyball court and interactive fountains and kids' play area. Pool cabanas* (seasonal). bodyrock® fitness centre. Kids Camp* (reservations required). Game room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay.
Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store. Hard Rock® Gift Shop.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.
Please note: one person must be 21 years or over in each room to check-in.
Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.
^ Must be 21+ with a valid photo ID to consume alcoholic beverages.
**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.
†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
The rooms are very small and in need of updating. For $900 per night, I expected a lot more. Don't expect Disney-level accommodations. The staff seems like those at any other hotel. Their interactions with you seem mechanical and they don't really go above and beyond. However, the hotel is pretty close to 2 of the Universal parks so it's really… Read more
The rooms are very small and in need of updating. For $900 per night, I expected a lot more. Don't expect Disney-level accommodations. The staff seems like those at any other hotel. Their interactions with you seem mechanical and they don't really go above and beyond. However, the hotel is pretty close to 2 of the Universal parks so it's really convenient. The water taxi to the City Walk is nice as well. Read less
Overrated, Dirty and Unethical Management
مايو 31, 2025Kevin O
Quality of room was dirty. Management treats customers as nothing more than cattle. If a customer complains about a lack of service, issues with room or any negatives, management has a well trained staff of deflectors and say the right things, but don’t ever DO the right things. Never return would be a change or improvement. Hard Rock is… Read more
Quality of room was dirty. Management treats customers as nothing more than cattle. If a customer complains about a lack of service, issues with room or any negatives, management has a well trained staff of deflectors and say the right things, but don’t ever DO the right things. Never return would be a change or improvement. Hard Rock is incapable of improvement as currently manages. Read less
Kids meal
مايو 30, 2025Sallycinnamo
Visited today - ordered 3 adult meals and a kids meal. My daughter asked for lemonade and instead of being offered a kids drinks which was part of the meal she was given a ‘homemade lemonade’ at a cost of $9٫50 plus tax with no offer of a kids drink. Server was not friendly either. Would not return because of this
Needs some TLC
مايو 24, 2025meganlH316YG
Great location and landscape. We were on the 2nd floor and it needed some TLC. Heavily-stained carpets, walls. Didn't look like a $900 a night room. Staff was friendly. I was under the impression we got early entry into Universal Studios. That is not the case.
Its back to its best
مايو 18, 2025christopher bChester, United Kingdom
we've been staying at this hotel for years. Every time on rock royalty level 7. we really thought this would be our last visit. our top reason to visit is the unbelievable staff, but rock royalty and the rooms was getting worse year after year and couldnt justify the prices. so when we walked to our room we noticed new carpet in the hall way,… Read more
we've been staying at this hotel for years. Every time on rock royalty level 7. we really thought this would be our last visit. our top reason to visit is the unbelievable staff, but rock royalty and the rooms was getting worse year after year and couldnt justify the prices. so when we walked to our room we noticed new carpet in the hall way, something that desperately needed doing. We entered our room, expecting the old worn furniture we'd seen for years. But i was like a new room. Carpet, furniture and the bathroom had a complete makeover. It was a really nice surprise. rock royalty room had lost its magic too. Only Nan and Wendy would interact with guests and the food and care of the room werent good. But that has changed. The food is good and continually looked after. Breakfast staff greet you with a smile and 'good morning' , something thats been missing for years. And evenings are back to how they used to be. Staff with personalities, Nan, Wendy and Meri are the best. Lovely people and fun to be around. Velvet and beach club is consistantly 1st class. And thats because of some of the best staff you'll meet. At Velvet, Sandra, Anthony, Skinny and Ken make you want to stay all night, and the same can be said at beach club, Hoover, Traci, David, Robert will make it very enjoyable to sit at the bar and have a drink. The Kitchen is with out doubt our favourite restaurant in Universal. The Acoustic brunch is superb and something we do every visit. We also had the prime rib dinner. I really hope they keep this. It was top class. Food and beverage manager Den should take a lot of credit for the above comments. A great guy and its clear his staff think the same. Hes doing a fantastic job. We didnt hear or see any constuction but fully undersatnd its got to be done sometimes. I dont understand peoples complaints about it. You cant moan about the hotel needing updating and then moan again because theyre doing it. If its happening theyre doing their best to make sure it doesnt affect your stay. So thank you Hard Rock. Things needed to change dramatically and youve done it. We've been visiting for 16yrs and its back to how it was. the best. And when the Epic Universe madness calms down a bit we will be back. Read less
Close to the Parks, But it's Going To Cost You
