This hotel is conveniently located half way between Walt Disney World Resort and Universal Orlando Resort™, it is the perfect contrast of incredibly convenient location and contemporary accommodation. You really are spoilt for choice around the hotel's 28 acres. The kids will love the two large swimming pools, keeping them cool and happy when they're not at the theme parks. Laguna is the main restaurant, with an atmosphere that is enlivened by regular seasonal entertainment (not to mention their tropical cocktails!).
Amenities
Wheelchair access
Families
Bar
Fitness Centre/Gym
Free Parking
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Where is it
Situated off I-4 and International Drive. 10-minute drive to Universal Orlando Resort™ and 15 minutes to Walt Disney World Resort. Driving time from airport: 15 minutes.
Hotel information
1020 guest rooms in 17 buildings with 2–3 floors each and one 17-storey tower block with 2 lifts. All with air-conditioning, 42-inch HDTV, mini fridge, microwave, complimentary WiFi access, tea/coffee-making facilities, safe, iron and ironing board, and hairdryer.Standard Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Tower Rooms have 2 queen-size beds, sleeping maximum 4 adults.
Booking Bonus: Book by 31 Oct '25 and receive 10% off the accommodation cost when staying between 1 May '26–30 Apr '27 for 7 nights or more. Terms & conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Black out dates may apply.
Complimentary self-parking for Virgin Holidays' guests and valet parking* available. Complimentary transport to Seaworld and Aquatica water park. Transportation to Walt Disney World Resort $8 return, children under 4 free (payable locally, fee subject to change). Transportation to Universal Orlando Resort $8٫00 per person (payable locally, fee subject to change).
Laguna Restaurant & Bar (open 6:30am-11:30pm daily, children 12 years and under eat free breakfast when accompanied by a full paying adult, maximum one child per paying adult). Alberto's Pizzeria (serving gourmet pizzas and Italian favourites, as well as a range of snacks and drinks, open for all-day dining). Barefoot Bar (poolside light fare and drinks). Sonoma Lobby Bar.
2 swimming pools (open 6.00am - midnight), including lagoon pool with waterfall and a children's pool. Whirlpool. Fitness centre.
Complimentary WiFi access. Gift shop. Coin-operated laundry*. Room service*. Concierge.
Resort fee waived: For all Virgin Holidays' guests saving up to $19٫95 per day.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.
Minimum 3 night stay between 22 - 31 Dec.
* Denotes local charge.
Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.
Based on 9425 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (4157)
Very good (2410)
Average (1386)
Poor (711)
Terrible (761)
Not what I pasi for
Jun 6, 2025law391Pensacola, Florida
So I brought my family to Orlando for a little vacation. The hotel is nice and the rooms are not bad. But on Thursday the hotel closed off half the property including the laundry area, family pool, kids play area, and game room for the Gay Days expo. Now I don't care about the Expo, if the hotel had put this on their website, I wouldn't brought… Read more
So I brought my family to Orlando for a little vacation. The hotel is nice and the rooms are not bad. But on Thursday the hotel closed off half the property including the laundry area, family pool, kids play area, and game room for the Gay Days expo. Now I don't care about the Expo, if the hotel had put this on their website, I wouldn't brought my little kids here. The Double Tree basically put kids and families 2nd. We will not be back for this alone. I also will not use this hotel for my company convention due to their failure to disclose things on their website. Read less
Traveler beware
Jun 6, 2025C W
I still haven’t received my security deposit back, and it’s been over three weeks. I’m constantly getting the runaround about vague fees and unexplained charges. There were no damages or issues with the room whatsoever—nothing that would justify withholding my deposit. This entire experience feels like a complete scam. The listing is totally… Read more
I still haven’t received my security deposit back, and it’s been over three weeks. I’m constantly getting the runaround about vague fees and unexplained charges. There were no damages or issues with the room whatsoever—nothing that would justify withholding my deposit. This entire experience feels like a complete scam. The listing is totally misleading compared to what the staff actually tell you once you arrive. Do not stay here. Save yourself the headache and find somewhere that’s upfront and honest. Read less
Wonderful Staff!
Jun 4, 2025Loren A
The staff was remarkable! Every Team Member with whom I had the pleasure of interacting was friendly, knowledgeable, responsive and helpful - - they answered every question and assisted & resolved every request from ground transportation, replacing broken iron in room, billing adjustments and even recovering a couple items left behind after… Read more
The staff was remarkable! Every Team Member with whom I had the pleasure of interacting was friendly, knowledgeable, responsive and helpful - - they answered every question and assisted & resolved every request from ground transportation, replacing broken iron in room, billing adjustments and even recovering a couple items left behind after checking out. Each situation was addressed immediately by the staff. The property is clean & well-maintained. The guest rooms may not be immaculate, but are clean enough for a hotel room. Read less
Great times
مايو 31, 2025Resort25115942561
Marlin was very convincing in having me take the package deal for myself / friends/ family. I originally booked 2 days and stayed another 3 days cause I just didn’t want to go home! Now marlin with her great personality and professionalism as well as wonderful customer service has enticed me to go ahead and purchase the very affordable package for… Read more
Marlin was very convincing in having me take the package deal for myself / friends/ family. I originally booked 2 days and stayed another 3 days cause I just didn’t want to go home! Now marlin with her great personality and professionalism as well as wonderful customer service has enticed me to go ahead and purchase the very affordable package for another date of my choice and I appreciate her coming over to me with her exceptional and warm smile! Thank you Read less
Friendly staff
مايو 30, 2025Rob W
Great service with a smile! Samari was a breath of fresh air. She made me feel like a friend. The hotel was great with lots to do and get done. There was also good places to eat. A little expensive but that's hotel life for you. All and all I look forward to staying at another Hilton soon.
Not what I pasi for
