Grand Mirage Resort

Nusa Dua, Bali

Star rating

The hotel

If you want to combine relaxation with marine sports in abundance, you’ve come to the right place! The Grand Mirage boasts more aqua-activities than any other resort in Bali with everything from kayaking to Sea Walker. There’s also all manner of land sports available or perhaps you just want to take it easy, relaxing on the beach or pampering yourself with a treatment at the Thalasso Spa in one of the 16 treatment rooms. Not forgetting the kids, for the older children there's a packed games room with everything from games consoles to table tennis and Bamboo Kids' Club is a wonderful place for the younger ones; we all know happy children equal happy parents! At night, after a fun filled and lively day, why not relax in one of the restaurants before enjoying a nightcap in the bar.

Amenities

  • Kayaking
  • Snorkelling
  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Games Room
  • Internet Access
  • Restaurant

Where is it

Nestled in over an acre of landscaped gardens, on the tip of Nusa Dua Beach, in the serene district of Tanjung Benoa. Transfer time from Denpasar Airport: 20 minutes.

Hotel information

380 rooms and suites. All with air-conditioning, cable TV with in-house film, telephone, complimentary WiFi access, tea/coffee maker, mini-bar (re-stocked daily with beers, soft drinks and bottled water), safe, iron and board, hairdryer. Deluxe Garden Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed available for 3rd person).

All Inclusive of: unlimited dishes and non-alcoholic or alcoholic drinks in 8 restaurants and 3 bars. Daily replenished mini-bar. Afternoon tea. Unlimited dishes selected from the room service menu. Unlimited motorised water sports, cultural and sport activities. Vouchers for motorised weer sport (sea-walker, jet ski, speed boat and banana boat. Daily themed buffet dinner with show. laundry (two items per adult per day). Unlimited use of the gym, karaoke lounge, games room and mahjong lounge. Access to the indoor and outdoor playground. WiFi service throughout the resort.

Deluxe Ocean View Rooms, as above but with ocean view, sleeping maximum 3 adults or 2 adults and 1 child.

Premier Rooms with romantic garden or ocean views, sleeping maximum 3 adults and 2 children or 2 adults and 3 children.

Ocean View Suites with 1 king-size bed or 2 queen beds, sleeping maximum 3 adults and 2 children or 2 adults and 3 children.

Family Rooms are also available.

Grand Café Restaurant (open 24 hours, serving breakfast, lunch and dinner including themed buffets). Julie's Italian Restaurant. Jukung Grill Restaurant (seafood and barbecue; open for lunch), Chopstick Restaurant (Chinese food; open for lunch and dinner. Set menu for All Inclusive guests), Bumbu Delhi (serving Indian food; open for dinner), Ibu Kitchen (Indonesian specialty restaurant, serving for breakfast and lunch), Mahi-Mahi Restaurant (Pool side restaurant open from 11:00am-6:00pm). Panorama Lounge & Bar, Coconut Pool Bar and JJ Rooftop Lounge.

Regular evening entertainment. Private karaoke room available for free hire.

Lagoon swimming pool with swim-up bar, new infinity pool (adults-only). Thalasso Spa*. Water sports, kayaking, windsurfing, paddle boating, catamarans, and snorkelling. Seawalker experience*. Tennis courts, volleyball, Zumba, and batik classes available. Bamboo Kids' Club (age 4-15 years). Games lounge with billiards, air hockey, table tennis, games consoles and selection of games available, board games and books. Shopping arcade. 

Babysitting* (on request). 24-hour room service*. Complimentary WiFi throughout the resort.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

3 nights between 26 Dec-4 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3757)
  • Very good (1832)
  • Average (694)
  • Poor (224)
  • Terrible (205)
Image of the Tripadvisor rating Good Resort Great Hospitality

Jun 6, 2025 Dream66675920385

We had amazing stay at the resort. The rooms were nice and tidy. They had variety of food options to explore with 24 hour room dining service. We had good time in the pool and water slides. The service and hospitality was impeccable. Ill surely visit the resort again.
Image of the Tripadvisor rating Kevin Made the Difference – Mixed Experience Overall

Jun 6, 2025 Krishan D

I stayed at the Grand Mirage Resort & Thalasso Bali from May 23rd to 30th as a returning guest. While parts of my experience fell short of expectations, I want to highlight the exceptional service I received from Kevin, one of the staff members who truly stood out. Kevin was professional, attentive, and solution-oriented. Unlike some other staff… Read more
I stayed at the Grand Mirage Resort & Thalasso Bali from May 23rd to 30th as a returning guest. While parts of my experience fell short of expectations, I want to highlight the exceptional service I received from Kevin, one of the staff members who truly stood out. Kevin was professional, attentive, and solution-oriented. Unlike some other staff who seemed to pass issues around between departments, Kevin took the initiative to resolve matters efficiently and with genuine care. It was also great to see him again after my previous visit — he remembered me and made me feel genuinely welcome. His service really made the difference during my stay. On the downside, I was disappointed with the pool supervision, especially around the waterslides. There was little to no oversight, and a few minor accidents occurred that could have been prevented with proper safety measures in place. This was concerning and not what I’d expect from a resort of this standard. I also dined at the Jukung Restaurant and unfortunately found it overpriced and underwhelming. The food didn’t match the price point, and the overall dining experience was average at best. In summary, my stay had its ups and downs — but Kevin’s outstanding customer service is the main reason I’d consider returning. I hope the resort takes steps to improve in the other areas, as it has great potential if supported by more staff like Kevin. Read less
Image of the Tripadvisor rating A little disappointed

Jun 6, 2025 Marjorie A

During our visit, the drinks were not cold, and the cocktails were quite disappointing. The food in the warmers were lukewarm. I was thankful we opted out of the all-inclusive food and drink package as we found the street restaurants great. There was an unpleasant sewage smell while relaxing in the lazy river pool. I must say, the staff slow to… Read more
During our visit, the drinks were not cold, and the cocktails were quite disappointing. The food in the warmers were lukewarm. I was thankful we opted out of the all-inclusive food and drink package as we found the street restaurants great. There was an unpleasant sewage smell while relaxing in the lazy river pool. I must say, the staff slow to serve but were friendly, but I won't be returning. Read less
Image of the Tripadvisor rating Nice beach front resort

Jun 6, 2025 Roam49835727459

We had a very good stay except one problem. Water drips on the floor from the AC vent if you lower the room AC temperature or keep the balcony door open for a few minutes. When we reported this problem, housekeeping team cleaned the water quickly and advised us not to lower the temperature. It should not happen on a modern day 5-star resort. Air… Read more
We had a very good stay except one problem. Water drips on the floor from the AC vent if you lower the room AC temperature or keep the balcony door open for a few minutes. When we reported this problem, housekeeping team cleaned the water quickly and advised us not to lower the temperature. It should not happen on a modern day 5-star resort. Air Conditioning System needs upgrade. Otherwise, it is a fantastic resort with good service, plenty of options in terms of foods (Indonesian, Chinese, Indian, Western). Breakfast spread was very nice. Resort provides free shuttle services to nearby mall. Beachfront property, well maintained garden, indoor games facility. Overall excellent stay except the small issue with the room AC. Read less
Image of the Tripadvisor rating We absolutely loved our stay

Jun 6, 2025 Katie-May123

Fabulous staff who were helpful, polite and respectful. Great food, good range of options including theme nights. Thoughtful service and comprehensive facilities that had appeal over three generations. The wedding of our son to his beautiful bride was absolutely perfect from start to finish. All of the above made us feel very special. We’d happily… Read more
Fabulous staff who were helpful, polite and respectful. Great food, good range of options including theme nights. Thoughtful service and comprehensive facilities that had appeal over three generations. The wedding of our son to his beautiful bride was absolutely perfect from start to finish. All of the above made us feel very special. We’d happily return. We absolutely loved our stay. Read less