Secrets Akumal Riviera Maya

Dining

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 24-hours) and Barefoot Grill (light lunches). 7 bars: Barracuda (pool and beach bar), Desires Music Lounge (with dance floor and DJ, open until 1am), Halftime Bar (sports bar), Manatees (swim-up bar), Rendezvous (lobby bar), Showtime (theatre bar), and Sugar Reef (poolside bar). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Entertainment

Day and evening activities and entertainment. Open-air theatre. Live nightly entertainment. Theme parties.

Fun and Games

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Bali beds*. Fitness centre. Secrets Spa*. Water sports including kayaking, snorkelling, paddle boarding, water polo, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Spanish lessons. Bingo. Aqua spinning. Rifle shooting*, bike tours along the Yal ku Lagoon, deep sea fishing* and sport fishing*. Golf nearby* (discounted Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Handy Stuff

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. 24-hour front desk, currency exchange*, business centre, shopping galleria*, cigar shop*, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4٫25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

الإتاحة للجميع

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Additional Information

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (12051)
Very good (1288)
Average (381)
Poor (114)
Terrible (69)

Most wonderful staff

Jun 7, 2025 Mtjaybird

So much fun and relaxation! Daniel, Maximilian hosted volleyball and poolside Bingo and absolutely made us laugh and have the best time! Our concierge Araceli was so sweet and accommodating. Absolutely felt like they all just wanted us to have the best vacation. So hard to say goodbye.

Another Memorable Stay!

Jun 7, 2025 NubianGem London, United Kingdom

Stayed: 04/05/2025 – 18/05/2025 in Block 6. This was our second visit to the resort since our first stay in May 2016—and we’re happy to say, it’s even more beautiful now. The lush, mature planting and thriving wildlife make evening walks around the grounds simply magical. Our room was lovely, well-maintained, and just as comfortable as we… Read more

Stayed: 04/05/2025 – 18/05/2025 in Block 6. This was our second visit to the resort since our first stay in May 2016—and we’re happy to say, it’s even more beautiful now. The lush, mature planting and thriving wildlife make evening walks around the grounds simply magical. Our room was lovely, well-maintained, and just as comfortable as we remembered. The service across the resort remains top-notch—attentive, warm, and genuinely welcoming. Room service was excellent throughout our stay. Special Mentions: Front Desk & Concierge: A thank you to the front desk staff who greeted us on our arrival, and the gentleman who collected our luggage. Huge thanks to Angel, whose bubbly professionalism made for a smooth and friendly check-in. He also arranged for us to be moved to a higher-floor room, which we really appreciated. A big thank you to the lovely Billie, our concierge—always smiling, helpful, and a true pleasure to chat with. Special thanks to the lady who cleaned our room. Forgot the slip with her name, I think it was Fioria, apologies if the spelling is incorrect. Dining Highlights: Market Café (Breakfast & Lunch) Great variety and delicious food—we still didn’t manage to try everything during our stay! Shout-outs to: Maria Michelle Otoniel Giovanni – such a cool guy and good conversation. Santiago – great sense of humour Isabelle – her smile lights up her face Carolina – great omelettes at the omelette station! Our only (very minor) comment: the coffee and tea at breakfast weren’t always piping hot—but that’s just us being picky. Coco Café Sandra Cruz Oceana We enjoyed the food and seafood selection. Shout-out to Augusto Himitsu Tasty food and a nice setting. Shout-out to Fernando El Patio We really enjoyed dining here. Big thanks to Gil Seaside Grill Lovely dinner with a nice atmosphere. Portofino We dined here twice—it was excellent both times. Big thanks to Eddie. Entertainment & Bars: Entertainment Team Alejandro – a talented and cool guy! We especially loved his musical performance at the Mexican evening. Aranza (hope we spelled it right!) – sweet, pleasant, and made a great effort to communicate. Myra – with her big, bubbly personality. You made an impression—we smile every time we look at our turtle souvenir! Shows: The Cirque Show was fantastic—very impressive! We really enjoyed the Azúcar Show—high-energy and fun. The Mexican Show was another favourite. It’s always great to learn about the country’s culture through food, music and performance. Barracuda Beach Bar Shout-out to Esteban – always friendly and attentive. There was also a lovely lady working the beach our first week—unfortunately, we didn’t catch her name, a shout out her too. Eunice (spa) – always smiling and a positive presence! Rendezvous Lobby Bar A great place to unwind in the evenings. The cocktails were excellent—my personal favourite was the Chocolate Martini. Staff were consistently pleasant and attentive. We left feeling relaxed, well cared for, and full of happy memories. Thank you to everyone who helped make this such a special stay. We hope to return again in the not-too-distant future! Read less

Welcome Home!

Jun 7, 2025 2atthebar Hudson, Massachusetts

Welcome Home! That's what you hear the minute you arrive at Secrets Akumal and are welcomed by the staff. The resort is gorgeous! The landscaping so well done it makes you feel like you're in a jungle! We stayed in the Preferred Club. A beautiful room overlooking one of the three pools and an ocean view, spacious, clean and stocked with great… Read more

Welcome Home! That's what you hear the minute you arrive at Secrets Akumal and are welcomed by the staff. The resort is gorgeous! The landscaping so well done it makes you feel like you're in a jungle! We stayed in the Preferred Club. A beautiful room overlooking one of the three pools and an ocean view, spacious, clean and stocked with great amenities. The Preferred Club has a lovely lounge where you can have a bite to eat and a drink. There is also a private Preferred Club beach area. Great restaurants and of course the Market Cafe which was my favorites for breakfast and lunch. Oh, and on Tuesday there is the taco truck outside. And, down the beach you can swim with the tortugas! I can't say enough about the staff, from housekeeping, wait staff, and Preferred Club staff. A special shout out to Sandra in Coco Cafe who sent someone to get me some chamoy sauce to put on my ice cream. I couldn't believe she did that!! And also, great evening entertainment!! Hope you enjoy as much as I did!! Read less

I see why it is rated best hotel!

Jun 6, 2025 Lisa H

The total experience was awesome. The staff were friendly and attentive from start to finish. The food and drinks were top notch. Something for everyone. Lots of variety.The beach is nice and long with great sand. It was the time of year for extra seaweed, but the pools were excellent.The rooms were modern and cleaned daily with turn down service.… قراءة المزيد

The total experience was awesome. The staff were friendly and attentive from start to finish. The food and drinks were top notch. Something for everyone. Lots of variety.The beach is nice and long with great sand. It was the time of year for extra seaweed, but the pools were excellent.The rooms were modern and cleaned daily with turn down service. The little touches made it even more memorable! The wedding we attended was lovely and the event was smooth and professionally executed. Read less

A Truly Exceptional Escape – Far Beyond Expectations

Jun 6, 2025 Josette C

From the moment we arrived, our stay was nothing short of exceptional. The resort has lush landscaping, like you’re in a jungle along with great views of the beach, and there were many picture-perfect backdrops and décor all around. The staff went above and beyond to make us feel welcomed and cared for. A special shoutout to the activities team,… Read more

From the moment we arrived, our stay was nothing short of exceptional. The resort has lush landscaping, like you’re in a jungle along with great views of the beach, and there were many picture-perfect backdrops and décor all around. The staff went above and beyond to make us feel welcomed and cared for. A special shoutout to the activities team, (Max, Oliver, Octavio, Arantxa, Mayra, Daniel) for binging so much energy and fun to every event. Karime from concierge deserves special praise for her outstanding service and personal attention; she made us feel like VIPs from start to finish. The poolside team (David, Israel, Jesus, Hector, Alberto) your friendly smiles and daily service truly made relaxing by the pool so very nice. To the hostess and wait staff at the restaurants we attended, (Jamie, Alexa, Armando, Vitalino, David and Marysol). Your service was exceptional! The food weather at a restaurant, by the pool or room service never disappointment, meals and snacks were delicious and a variety to choose from. Highly recommend Secrets Akumal! Read less

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