Not just a holiday resort, Dreams Riviera Cancun Resort & Spa is more of an enchanting wonderland where families, couples, singles and friends can enjoy Unlimited-Luxury® with everything included! Located in the small town of Puerto Morelos, situated between Cancun and Playa del Carmen, the family friendly paradise is surrounded by large sun-dappled swimming pools, lush tropical gardens and, of course, a fabulous palm-filled beach - you’ll be forgiven for thinking you’ve landed in paradise! The kids will love their very own Explorer’s Club with daily activities based around nature, science and exploration. Hunting for hidden treasure is on the agenda, sandcastle competitions and even movies in the moonlight! Whilst the kids are busy, parents can relax by the ocean perhaps or head to Dreams Spa for some well-deserved pampering. A choice of nine restaurants means you’re spoilt for choice with Italian, French, Pan-Asian and Mexican cuisine to tempt you. After dinner, unwind in one of six friendly bars and lounges before enjoying a lavish live show perhaps or dancing the night away in the sophisticated surrounds of Desires Music Lounge.
Amenities
Golf
Scuba Diving
Snorkelling
Babysitting service
Kids Club
Families
Honeymoon
Wedding
Bar
Evening Entertainment
Internet Access
Laundry Service
Where is it
Overlooking a beautiful stretch of ocean in the small town of Puerto Morelos, 30 minutes from Cancun, Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Transfer time from airport: 20 minutes.
Hotel information
486 octagonal shaped rooms and suites. All with air-conditioning, terrace or balcony, indoor jetted aromatherapy whirlpool bathtub and separate shower, double vanity, marble floors, concierge service in lobby, large LED TV, telephone, WiFi access, mini-bar (refreshed daily with beer, juices, soft drinks and bottled water), 24-hour room service, tea/coffee maker, MP3 docking station alarm clock, safe, hairdryer, bathrobes, slippers, and iron and ironing board.
Premium Deluxe Tropical and Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked mini-bar with water, soft drinks and beer. 24-hour room service is also included. WiFi. All activities and entertainment above unless otherwise stated. Concierge service. Pool and beach waiter service. No wristbands required.
Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).
Premium Deluxe Ocean View Rooms with indoor whirlpool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Premium Deluxe with Plunge Pool Rooms, also featuring an indoor whirlpool, garden views and either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean View Rooms with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean View and Pool Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club with Plunge Pool Rooms with garden views, their own private pool as well as an outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Honeymoon Suites with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Ocean Front Master Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Governor Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Presidential Rooms with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Privileges:
Experience the highest level of luxury and personal service in the Preferred Club at Dreams Riviera Cancun Resort & Spa. Enjoy an upgraded room or suite, access to a private lounge, special concierge service and other enhanced amenities.
Personalised check-in and check-out with concierge service
Complimentary access to hydrotherapy spa once during stay
Private beach section with waiter service
Preferred status and amenities
Access to private lounge
Complimentary computer access in private lounge
Upgraded mini-bar service
Pillow menu
Upgraded luxury bath amenities
Daily à la carte breakfast at Seaside Grill
Access to private lounge which offers daily continental breakfast, afternoon hot and cold d'oeuvres, exquisite desserts and fine liquors.
Complimentary newspaper in suite daily (English and Spanish)
New complimentary beach beds
Priority on reserving Chef's Garden cooking classes and wine tasting
9 reservation-free restaurants: Portofino (Italian and Mediterranean cuisine),Bordeaux (Adults only, French), Himitsu (Pan-Asian), El Patio (Mexican), Oceana (poolside restaurant serving seafood cuisine), Seaside Grill (grilled favourites, open for lunch and dinner, plus breakfast for Preferred Club guests only), World Café (international buffet), Coco Café (coffee and snack bar) and Barefoot Grill (casual beachside fare). Enjoy themed buffet dinner nights around the pool area twice a week (when weather permits). 6 bars. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at companion properties (terms and conditions apply).
Daily activities schedule. Spectacular live music and shows including comedians, illusionism and juggling and fire shows. Films on the beach. Desires Music Lounge. Beach Deck hosting private cocktail-receptions and dinners. New Chef's Garden, with freshly grown herbs and vegetables, executive chef Jose Santos hosts cooking classes and wine tasting* followed by a garden feast three times a week. Weekly beach parties and Mexican Bingo.
3 swimming pools, including 1 infinity pool (adults only) and a kids' pool with a small splash park and slides. 2 outdoor whirlpools. Poolside cabanas*. Fitness centre. Dreams Spa* with new PAZ Spa treatment rooms. Water sports including snorkelling, Hobie cats, catamarans, diving* and ocean kayaking. Dive clinic*. Euro-bungee. Water and land aerobics. Ping-pong. Water polo. Wine and tequila tasting. Explorer’s kids' club (3-12 years old) with a splash fountain, a weekly camping adventure on the beach and a new baby play room. Football. Table games. Outdoor climbing wall. Yoga. Beach volleyball. Arts and crafts activities. Beach Olympics. Video games. Cooking, cocktail, dance and Spanish lessons. Bocce ball and billiards. Fishing*. Discounted green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).
Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4٫25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).
4 nights 23 Dec–31 Dec.
* Denotes local charge.
Please note: no reservations need to be made for any of the restaurants.
Please note: guests do not have to wear wristbands.
Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).
Based on 13342 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (8703)
Very good (2703)
Average (1074)
Poor (469)
Terrible (393)
Cancun great! Resort okay.
Jun 6, 2025Curious_Jennifer1
Cancun was wonderful. The resort was okay. Ricardo and Victor the staff working the Cabana area at the infinity pool deserve raises. They were amazing and made our two pool days awesome. Awesome guys! Now for the not so great. Food was terrible and the resort is way too loud at night. Why? Because they book to many weddings. Multiple… Read more
Cancun was wonderful. The resort was okay. Ricardo and Victor the staff working the Cabana area at the infinity pool deserve raises. They were amazing and made our two pool days awesome. Awesome guys! Now for the not so great. Food was terrible and the resort is way too loud at night. Why? Because they book to many weddings. Multiple weddings a day means multiple DJs going until 11 pm. It’s just too much. It would be better to book 1-2/day and keep them contained to the beach area. I would not stay here again due to the noise at night. Read less
Had the best time!
Jun 5, 2025adi d
So fun and staff was amazing. Rooms were excellent and very clean. Food was different but delicious! Entertainment staff was so fun, especially Antonio!! Only thing is i wish the ocean was cleaner. Not the resorts fault at all just would have been nice to swim in the ocean.
Great stay!
Jun 4, 2025Kristi W
Antonio in entertainment was fabulous! The spa was wonderful and the Japanese restaurant was excellent! Pools are great and service is quick for food and drinks. If you’re looking for a great spot with kids this is it! Our only complaint was the food in the Italian restaurant was disappointing
Dream Getaway in Cancun!
Jun 4, 2025Drue H
We recently stayed at this resort in Cancun for a friend’s wedding, and everything from start to finish was lovely. The grounds were stunning, the food and drinks exceeded expectations. (Definitely try the French restaurant, and Hibachi!) One of the highlights of our stay was the exceptional service, especially from Gilberto, who took care of us… Read more
We recently stayed at this resort in Cancun for a friend’s wedding, and everything from start to finish was lovely. The grounds were stunning, the food and drinks exceeded expectations. (Definitely try the French restaurant, and Hibachi!) One of the highlights of our stay was the exceptional service, especially from Gilberto, who took care of us like we were family. He was incredibly attentive, warm, and always one step ahead with a smile on his face. Whether we were lounging by the pool or enjoying dinner, Gilberto made sure we never needed a thing. He truly elevated our experience. The wedding itself was magical—beautifully organized, with a breathtaking backdrop of the ocean and every detail perfectly executed. It was clear the resort’s event team knew exactly what they were doing. If you’re thinking of a destination wedding or just need a relaxing escape with top-notch service, this place is everything you’re looking for. We’ll definitely be coming back! Read less
We were disappointed
Jun 3, 2025Sightseer817382
The seaweed is terrible right now and we know that is not the resorts fault but we would have liked to have been informed on arrival or ahead of time. Some staff were rude about tipping. The kid area you have to check them in and leave them you cannot take them in there to play at your leisure. We has a 3 year old and that was not something we… Read more
The seaweed is terrible right now and we know that is not the resorts fault but we would have liked to have been informed on arrival or ahead of time. Some staff were rude about tipping. The kid area you have to check them in and leave them you cannot take them in there to play at your leisure. We has a 3 year old and that was not something we were going to do. This is probably a 3 star resort not a 4. The food was average and the drinks watered down. The room was clean so we were thankful for that. We will not be going back to this one. Read less
Cancun great! Resort okay.
