Looking to create your own memorable moments in Mexico... well we're sure the Essence at The Fives Beach deserves a spot in your Wishlist! Sitting on a picture-perfect beach in Playa del Carmen the stunning Essence at The Fives Beach delivers all your holiday desires. Starting with their generous all-inclusive plan that offers global cuisine and impressive cocktail lists in 10 trendy restaurants and bars, that's enough to keep any foodie happy! You have a choice of inviting pools, beach club, dreamy spa and a kid's club playhouse, where little ones will be entertained for hours thanks to the energetic activity programme. Phew! Plus there's a great selection of rooms to choose from too. How does all that sound? It's clear to see a holiday here combines a blissful beach break with something a bit more 'extra'... it's no wonder it’s proving popular with fun-loving couples and families.
Amenities
Tennis
Babysitting service
Kids Club
Bar
Evening Entertainment
Internet Access
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location
Where is it
Perfectly sat on the white sand coast of the Caribbean Sea in Playa Del Carmen. Transfer time from airport: 35 minutes.
Hotel information
663 air-conditioned rooms. All with a balcony or terrace with pool or garden views, air-conditioning, LCD flat-screen television or smart TV, WiFi, coffee maker and daily stocked mini-bar.
With features of contemporary coastal style, Deluxe Rooms have a large balcony or terrace with garden views, and either 2 double beds or 1 king- size bed, sleeping maximum 4 adults or 2 adults and 2 children.
All Inclusive includes: a welcome drink upon arrival. Meals and drinks at 10 bars and restaurants, plus casual dining options in the open-air eateries. Domestic and international premium liqueurs. Personal concierge in pool and beach areas. 24-hour room service.
Modern 1 Bedroom Resort Residences enjoy a separate living room with double sofa bed, and a full kitchen, as well as 1 king-size bed, sleeping 2 adults. These rooms are also available as a Swim Up Residence, where you can dip into the pool straight from your patio.
2 Bedroom Resort Residences feature a master bedroom, living room with double sofa bed and a second bedroom with 2 double beds (or 1 king-size bed), and a full-size kitchen. These rooms are also available as a Swim Up Residence, where you can dip into the pool straight from your patio.
1 Bedroom Penthouse Resort Residences have their own rooftop lounge area complete with a pergola, barbecue grill and a whirlpool tub.
Booking Bonus: Book by 30 Jun '25 to receive upto 65% off the accommodation cost between 09 May '25 - 23 Dec '27. Terms and conditions apply. Any applicable offers havebeen calculated into the prices shown. Offers may not becombinable. Blackout dates apply.
14 restaurants and gourmet corners including Flavours (family-friendly buffet restaurant with International dishes, open for breakfast and dinner), Lizzards (healthy delights and natural ingredient-based cuisine, open for lunch), Natura Day Club & Grill (adult-only, grill restaurant, open for lunch), La Brasserie (Bistro restaurant serving the best of International cuisine, all-day dining), Oka (sushi bar, open for dinner), Mestizo (authentic Mexican gastronomy, open for breakfast and dinner), Arezzo (adult-only restaurant, Tuscan cuisine, open for dinner), Sea Olive (Italian dishes, open for dinner), Koh Thai (Thai cuisine, open for dinner). Pop up food corners including pizza slices, Mexican bites, burgers and sandwiches and other pop up delights. 4 pool bars and 4 signature bars. Coffee shop*.
Daily and nightly entertainment.
7 outdoor pools. Spa*. Gym. Outdoor tennis courts. Basketball court. Running and jogging circuit. The Beach Club with loungers and sun beds. Aluxitos Play House (4-12 years) offering fun supervised activities for kids, ranging from fitness classes, arts and crafts and tennis lessons. Interactive cooking class*. Joy & Wellness Programme (variety of activities designed to refresh and renew both body and mind. These include yoga classes, sport activities, evening entertainment and cooking classes).
Butlers in the pool and beach areas. 24-hour room service*. Dry-cleaning/laundry services*. Babysitting service available*.
Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4٫25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).
* Denotes local charge.
Based on 18123 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (13081)
Very good (2700)
Average (1134)
Poor (551)
Terrible (657)
Loved it soooo much!
Jun 4, 2025Joella E
Just got home from The Fives and was so sad to leave. The resort is beautiful, immaculately kept, lovely rooms, super comfy rooms with perfect air con. The setting is stunning, in amongst the most amazing tropical jungle with mangroves in the middle. Amazingly kept gardens and planting. Load of lush, clean pools with super fun swim up bars. Great… Read more
Just got home from The Fives and was so sad to leave. The resort is beautiful, immaculately kept, lovely rooms, super comfy rooms with perfect air con. The setting is stunning, in amongst the most amazing tropical jungle with mangroves in the middle. Amazingly kept gardens and planting. Load of lush, clean pools with super fun swim up bars. Great choice of restaurants that are easy to get tables at, and if they are full one night they will ensure you can get a table elsewhere and go to the other another night. The staff are wonderful, friendly, fun and super helpful. The beach is lovely. A bit of seaweed at this time of year but it was cleared constantly and really didn’t bother us. Lots of wildlife around, which we loved. Great evening entertainment, the Joy and Wellness team are outstanding. Once in a lifetime excursions can be book from the hotel. Amazing! Read less
La Brasserie @ The Five Essence
Jun 3, 2025James C
Tonight (3rd June) we experience the La Brasserie, the French Restaurant as part of our stay in the Five Essence hotel. To say we had a negative experience is a complete understatement. We arrived at the restaurant and told we had to wait for a slot, ahead of 7 families. This took around an hour despite there being available space in the… Read more
Tonight (3rd June) we experience the La Brasserie, the French Restaurant as part of our stay in the Five Essence hotel. To say we had a negative experience is a complete understatement. We arrived at the restaurant and told we had to wait for a slot, ahead of 7 families. This took around an hour despite there being available space in the restaurant to host more guests. Once we arrived and sat down in the restaurant, we were greeted with our waiter who was unable to speak any form of English and did not ask about any allergies which was completely unacceptable and very unprofessional. My partner has a nut allergy so this immediately made her feel uncomfortable. She took our order and we had to point at the menu for our selection of starters and mains (she still struggled to understand despite us trying our best to help her, using google translate too). My partner received her main meal, after 15 minutes of waiting, I asked where my meal was and I was promised that it was still “cooking”. Still no sign of the main course. My partner ended up going and speaking to the restaurant staff a further 20 minutes later to chase the meal. I believe there may have been some confusion surrounding my order due to the language barrier and it was perhaps never given to the kitchen however, the restaurant staff did not tell me this but instead told me the kitchen was “busy”. Upon leaving the restaurant, we were met by Oscar the manager who was very apologetic of the service received however, this was excuses rather than understandable reasons. Oscar apologised about the lack of communication with the waiters, restaurant managers and chefs. Whilst his apology was appreciated, we did not feel our concerns were understood. I would have much preferred that the restaurant staff were honest with us and that I was properly informed about where my food was throughout the wait rather than an excuse that it was still “cooking”. In total my main course took 50 minutes from the point of finishing my starter to when the main course arrived. And also to add to this my sides were not there either. Read less
Amazing
Jun 3, 2025BT1010Puyallup, Washington
Best trip ever. Great food. Service was impeccable. Lots of wildlife. Interacted with a spider monkey who wanted my glasses lol. Staff was the most courteous. Became a member and will be returning in Nov. Alejandro our conciere was amazing. Definitely recommend.
A Much Needed Unforgettable Stay
Jun 1, 2025Sheryel P
The Fives Beach Hotel was a great experience. The grounds were beautiful and very clean & kept. We enjoyed the evening/night entertainment, that was great! The property is huge, which did not have the time to experience all of the property, but many of the restaurants/bars, pool, and room was amazing. The staff was very helpful and pleasant. The… Read more
The Fives Beach Hotel was a great experience. The grounds were beautiful and very clean & kept. We enjoyed the evening/night entertainment, that was great! The property is huge, which did not have the time to experience all of the property, but many of the restaurants/bars, pool, and room was amazing. The staff was very helpful and pleasant. The only downsize to the property was 1. there were not enough trolley stops to get around the property and 2. there should be more seats/chairs for the free evening/night entertainment. Nonetheless, The Fives was an unforgettable experience. Read less
Beautiful vacation and delicious food
مايو 30, 2025nancy f
My partner and I stayed at the Fives Beach Hotel & Residences from May 4 to مايو 9, 2025, and what an outstanding experience it was! As someone with a severe egg allergy, traveling can be stressful. However, the staff at the Fives Beach Hotel went above and beyond to ensure I felt safe and cared for. At every meal, there was a personalized note… Read more
My partner and I stayed at the Fives Beach Hotel & Residences from May 4 to مايو 9, 2025, and what an outstanding experience it was! As someone with a severe egg allergy, traveling can be stressful. However, the staff at the Fives Beach Hotel went above and beyond to ensure I felt safe and cared for. At every meal, there was a personalized note with my name, and I was consistently reassured that all precautions had been taken to avoid any egg contamination. I can confidently give a 5-star rating for the food at this hotel. I’ve stayed in many luxurious 5-star hotels, and the Fives Beach Hotel truly exceeds many of them. We tried all the restaurants, and my favorite was Arezzo and Sea Olive, where I had the pleasure of meeting the chef from Naples. We also enjoyed delicious pizzas at lunch an absolute treat! Fernanda’s warm welcome, Rosalinda’s attentive service, and the kindness of their entire team made this a dream vacation. We were also fortunate to meet Jimmy, a passionate and dedicated professional. It's people like him who bring prestige to hotels like the Fives Beach. A heartfelt thank you to Francisco, who personally made sure every meal was both delicious and egg-free. You've built a team of true professionals—I tip my hat to you! We will definitely be returning before the end of the year. This stay will remain a beautiful memory for us. Read less
Loved it soooo much!
