The Fives Downtown Hotel & Residences

Cancun, Mexico

Star rating

Deluxe Room
Inner courtyard
Spa
Rooftop Pool
Junior Suite
Junior Suite
Fives Rooftop
Fives Rooftop
One Bedroom Loft Residence
One Bedroom Loft Residence
Rooftop pool
One Bedroom Residence
One Bedroom Residence
Fives Rooftop
El Tigre Cantina
Superior Room
Superior Room
Mercatto
Marley Coffee
Spa
Deluxe Room
Inner courtyard
Spa
Rooftop Pool
Junior Suite
Junior Suite
Fives Rooftop
Fives Rooftop
One Bedroom Loft Residence
One Bedroom Loft Residence
Rooftop pool
One Bedroom Residence
One Bedroom Residence
Fives Rooftop
El Tigre Cantina
Superior Room
Superior Room
Mercatto
Marley Coffee
Spa

The hotel

Unwind at The Fives Downtown Hotel & Residences, your stylish retreat in the heart of Playa Del Carmen. Just two blocks from the white sands of the beach, and a short hop from the fun of Fifth Avenue, this ideal location puts you close to the action, with plenty to enjoy in-house too. From morning pick-me-up's at Marley Coffee, to sampling one of over a hundred tequilas and Mezcals at El Tigre, or indulging in a treatment at the spa - this hotel has plenty to enjoy. The best bit? The rooftop, where you’ll find an infinity pool with panoramic views, as well as a restaurant and regular DJ performances.

Amenities

  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Close to Beach

Where is it

Conveniently located near 5th Avenue in Playa Del Carmen, just 2 blocks from the beach. Transfer time from airport: 45 minutes.

Hotel information

133 spacious rooms and suites. All with relaxation areas and a sofa, kitchenette with microwave, stove and fridge, floor to ceiling windows, air conditioning, complimentary WiFi access. LCD flat-screen television or smart TV, coffee maker, and bathroom amenities. Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults. Some of these rooms feature a balcony with views of the inner courtyard's live wall vertical gardens.

Superior Rooms are larger in size, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 1 child. Some of these rooms feature a balcony with views of the inner courtyard's live wall vertical gardens.

Junior Suites feature a modern metallic partition that separates the living area and the bedroom, with 1 king-size bed and sofa bed, sleeping maximum 3 people.

One Bedroom Residences feature a separate living/dining room, and bedroom with 1 king-size bed, sleeping maximum 3 people.

One Bedroom Loft Residences feature a mezzanine level with 1 king-size bed, and a full bathroom, whilst the downstairs level consists of a living/dining area and half bathroom, sleeping maximum 4 people.

LOLA (rooftop restaurant with spectacular views). Mercatto (Traditional Italian food, open for breakfast and dinner). El Tigre (Tequila bar with tapas bites). Fives Rooftop (serving salads, ceviche's and grilled seafood, open for lunch and dinner). Marley Coffee (bakery).

Regular live rooftop music/DJ sessions.

Rooftop infinity pools. Spa*. Fitness centre.

Complimentary WiFi access. Concierge. Room service*. Self-parking $25 per day (payable locally, fee subject to change).

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4٫25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1469)
  • Very good (204)
  • Average (94)
  • Poor (65)
  • Terrible (96)
Image of the Tripadvisor rating Amazing view

Jun 1, 2025 miiCaaaxD Playa del Carmen, Mexico

La vista increíble, la comida deliciosa y las habitaciones vibrantes. Pero lo mejor: el servicio. ¡Gracias Ernesto por hacer todo aún más especial! Amazing views, delicious food, and vibrant rooms. But the best part: the service. Huge thanks to Ernesto for making everything even more special!
Image of the Tripadvisor rating Amazing place!

مايو 30, 2025 Roberto S Playa del Carmen, Mexico

The view was amazing, service in rooftop from Elias was amazing.. The ceviche was deliciously. One place for quite afternoon, soft music, drinks very refreshing and the ambient was exceptional. Being in couple was exceptional.🤩🤩🤩🤩
Image of the Tripadvisor rating Passable

مايو 30, 2025 8oneie16 West Sussex, United Kingdom

We only need this hotel for one night going over to Cozumel for our main holiday. The staff are perfectly pleasant the rooms need some TLC our balcony door was broken. Also breakfast you pay for and yet there’s still a lot of additional charges for things most hotels would include as standard like bacon or coffee with milk! I wouldn’t want this… Read more
We only need this hotel for one night going over to Cozumel for our main holiday. The staff are perfectly pleasant the rooms need some TLC our balcony door was broken. Also breakfast you pay for and yet there’s still a lot of additional charges for things most hotels would include as standard like bacon or coffee with milk! I wouldn’t want this to be my main hotel for a two week trip but a stay over it was fine and did the job! Read less
Image of the Tripadvisor rating Day off!

مايو 28, 2025 Pao D

The view at the rooftop was incredible. The cauliflower it’s a most in there such as the drinks! Ernesto guest experience was so servicial and kind. Thank you so much for everything. The location it’s so easy to get in For sure we will be back to enjoy for our next trip!!
Image of the Tripadvisor rating I enjoyed the food and drinks here and the service was really good. Arturo and Ernesto in particular were really great!

مايو 25, 2025 Emily D

Ernesto, Arturo and the team on the rooftop pool were really great! I enjoyed the food and the service and the view on the rooftop lookout out at the ocean is amazing. I would recommend getting a day pass here if you’re looking for somewhere chill to relax in the pool with an ocean view.