Secrets the Vine Cancun

Cancun, Mexico

Star rating

Preferred Club Pool at Night
Deluxe Ocean View Room
Double Deluxe Ocean View
Deluxe Ocean View Room Bathroom
Market Cafe Restaurant
The Half Time Sports Bar
Preferred Club Swimming Pool
Red Piano Bar
The Wine Bar
Lobby
Honeymoon Suite Ocean Front
Honeymoon Suite Ocean Front
Master Suite Ocean Front
Bathroom for Master Suites
Nebbiolo
Olio
Master Suite Ocean View
Master Suite Ocean View
Sea Salt Grill
The Vine Cafe
The Vine Lounge
Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Bluewater Grill
Dragons
Spa
Preferred Club Pool at Night
Deluxe Ocean View Room
Double Deluxe Ocean View
Deluxe Ocean View Room Bathroom
Market Cafe Restaurant
The Half Time Sports Bar
Preferred Club Swimming Pool
Red Piano Bar
The Wine Bar
Lobby
Honeymoon Suite Ocean Front
Honeymoon Suite Ocean Front
Master Suite Ocean Front
Bathroom for Master Suites
Nebbiolo
Olio
Master Suite Ocean View
Master Suite Ocean View
Sea Salt Grill
The Vine Cafe
The Vine Lounge
Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Bluewater Grill
Dragons
Spa

The hotel

This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. All rooms have private balconies revealing magnificent views of every sunrise and sunset over the ocean or lagoon. For true indulgence head to the Secrets Spa, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore. After an action-packed day, or indeed a day just spent soaking up the sun — the choice is yours — head back to your beautifully appointed suite for sundowners on the terrace or enjoy a sommelier-led wine tasting with some of the world’s finest wine collections. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? Some evenings there are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa

Where is it

In central Cancun, alongside a powder-white beach, conveniently located close to enticing nightlife, fine restaurants and fabulous shopping. Transfer time from Cancun Airport: 20 minutes.

Hotel information

497 rooms. All with air-conditioning, balcony, Italian porcelain floors, teak wood furnishings and welcoming beds dressed with the finest luxury linens. Luxurious bathrooms wrapped in white glass. Satellite TV, telephone, complimentary WiFi access, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board, chaise lounge or sofa, 24-hour room service, bathrobes and slippers and his-and-hers armoire. Deluxe Partial Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Concierge services. Pool and beach wait service. WiFi. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service. Mini-bar (refreshed daily with soft drinks, juice, bottled water and beer).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Deluxe Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms with seating area and 1 king-size floating bed, sleeping maximum 2 adults.

Honeymoon Suite Ocean View Rooms with 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Honeymoon Suite Ocean Front Rooms with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Master Suite Ocean View Rooms with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, 1 king-size floating bed, in-room soaking tub and corner terrace, sleeping maximum 3 adults.

Master Suite Ocean Front Rooms are as Master Suite Ocean View Rooms but with stunning ocean front vistas, sleeping maximum 3 adults.

Preferred Club Deluxe Ocean View Rooms are as per Deluxe Ocean View Rooms and include a personal butler allowing guests to check-in on their own floor, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms are as per Preferred Club Deluxe Ocean View Rooms but with separate seating area, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite Ocean View Rooms and Preferred Club Honeymoon Suite Ocean Front Rooms offer a private balcony with teak wood furnishings with stunning ocean views, with 1 king-size bed sleeping maximum 2 adults.

Preferred Club Master Suite Ocean View Rooms with 1 king-size bed and a pull-out sofa bed, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front Rooms offer a spacious living area with Italian porcelain floors, dining table, sitting area and sofa. With 1 king-size bed and a pull-out sofa bed sleeping maximum 3 adults.


Preferred Club Benefits include:

  • Private Preferred Club Lounge
  • Preferred status and amenities
  • Concierge service
  • Daily Continental breakfast service in the lounge
  • Afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors in the lounge
  • Private swimming pool
  • Pillow menu
  • Complimentary newspaper in room every day (English or Spanish)
  • Complimentary computer access in Preferred Lounge
  • Upgraded mini-bar service
  • Upgraded bath amenities.

7 reservation-free restaurants: Market Cafe (main buffet restaurant for breakfast and lunch, Mexican food for dinner), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (Peruvian cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). The Vine Bazaar: The Café (24-hours, premium coffee, snacks, late night bites). Room service (24 hours). 7 bars. Signature element of wine with a winery or wine wall including over 3000 varieties of wine. Sommelier-led wine tastings* with some of the world’s finest wine collections as well as wine pairings and wine education.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at companion properties (terms and conditions apply).

Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Films on the beach. Sommelier-led wine tastings*. Cocktail classes.

3 infinity pools and terrace swimming pool, outdoor whirlpool. Fitness centre. Secrets Spa* with beauty salon*. Outdoor yoga. Water aerobics. Volleyball. Deep-sea fishing*, scuba diving* and snorkelling*. Table tennis. Dancing lessons. Discounted green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Wine tasting*. Mixology cocktail classes.

Laundry/dry-cleaning service*. 24-hour front desk. 24-hour room service and concierge services. Currency exchange, business centre, gift shop*, game area, travel agency* and car rental*. Complimentary WiFi throughout.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4٫25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: no reservations need to be made in any of the restaurants.

Please note: adults-only hotel for guest aged 18 years and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (14408)
  • Very good (2466)
  • Average (979)
  • Poor (389)
  • Terrible (360)
Image of the Tripadvisor rating Secrets The Vine is not just a great resort - it's an experience. We can't wait to go back.

Jun 8, 2025 cforestusc Monterey, California

My wife and I celebrated our anniversary at Secrets and thoroughly enjoyed the experience. It is a beautiful hotel and the service was exceptional. We liked that they offered both casual restaurants and semi-formal romantic dinner venues. We want to give a shout out to Guillermo, our waiter at Olio Mediterranean Restaurant and his team captain… Read more
My wife and I celebrated our anniversary at Secrets and thoroughly enjoyed the experience. It is a beautiful hotel and the service was exceptional. We liked that they offered both casual restaurants and semi-formal romantic dinner venues. We want to give a shout out to Guillermo, our waiter at Olio Mediterranean Restaurant and his team captain Louis. His service was beyond expectations. He even arranged for the chef to make a dessert for us on a plate that said Happy Anniversary! It was very thoughtful. Another shout to our waiter at Dragons Asian fusion cuisine, Fernando, who catered to our every need. Regina at the Amstar desk was incredibly helpful and thoughtful. Her service was truly exceptional and made us feel in good hands. This was our first time at an all-inclusive resort and it was wonderful to live care free for a week - having every type of food available, free room service, unlimited drinks throughout the resort, jacuzzi, massages available, and access to a full-service gym. We can't wait to go back. This was a totally relaxing and enjoyable experience. Read less
Image of the Tripadvisor rating It was a real magic prepared by a true wizard!

Jun 7, 2025 olgakD7040HM Los Angeles, California

We had a weeklong vacation at the Secrets of the Vine Cancun. We enjoyed everything about it. Perhaps fate rewarded us for not having inflated expectations, but it was just great. The condition and cleanliness of the rooms, the friendly and professional staff, the wonderful room service - all of it. The most surprisingly lucky thing was Market… Read more
We had a weeklong vacation at the Secrets of the Vine Cancun. We enjoyed everything about it. Perhaps fate rewarded us for not having inflated expectations, but it was just great. The condition and cleanliness of the rooms, the friendly and professional staff, the wonderful room service - all of it. The most surprisingly lucky thing was Market Cafe restaurant. Varied breakfast buffet selections, genuinely smiling and attentive waiters, relaxing attitude. On the very first evening we had a Mexican-style dinner there and it was also a nice surprise. Now, this was not my first time vacationing in Mexico but the dimmer was amazingly delicious and served with great style. I cannot explain why we deserved the surprise on our last evening there other than maybe Someone up above chose us :) When we sat down, the manager told us would be personally prepared by the chef and the menu was a secret. My God, what followed! Both the chef and his whole team gave us absolutely childish sensations of miracle and waiting for unknown. How delicious it was and although it was the familiar Mexican cuisine but it was unlike anything else! The most incredible thing was, all the appetizers, the soups, two main courses and desert were cooked by a very young man and I am not embarrassed to say I kissed his hand out of gratitude. It was a real magic prepared by a true wizard! I can't imagine how such a young man could've learned all the mysteries of the art of cooking! Ithiel, the manager Manuel, the chef Harumi, the hostess Ezequiel, the waiter I will never forget that magical dinner and the sincere hospitality of the people. Thank you! Read less
Image of the Tripadvisor rating WOW what an unbelievable hotel with amazing staff, food and views

Jun 7, 2025 wendyp280 Warrington, United Kingdom

We had to change our hotel a few weeks before our trip and wow I'm so happy we did. From the moment we stepped out of the taxi the welcome was amazing. Every member of staff we encountered was fantastic wanting to help with warmth and always a smile. We had upgraded to the club level and so glad we did. The butlers Gabriel and Manuel were… Read more
We had to change our hotel a few weeks before our trip and wow I'm so happy we did. From the moment we stepped out of the taxi the welcome was amazing. Every member of staff we encountered was fantastic wanting to help with warmth and always a smile. We had upgraded to the club level and so glad we did. The butlers Gabriel and Manuel were really helpful without being intrusive Lots of bars and restaurants to chose from being in the club level you have access to the 12th floor pool and in our opinion the best restaurant Olio during the day. The breakfasts were amazing as were the drinks and view. However what made this place to special was the staff Esteban the manager and his team Marbella, Willian and the rest. Never had a bad meal or drink. If I was ever in cancun again would 100% stay in this hotel. Read less
Image of the Tripadvisor rating solo vacay ruined by bad food/crowd/boredom.

Jun 7, 2025 S P

This is not a real five star resort. Beach is okay. Staff at the bar look like they expect a tip. Upon arrival you will be stopped to talk to people you do not need to. Rooms facing the old hotel on the right are just okay, you will wake up to cheap smelling fried fish in the morning. The crowd is mostly Americans going for an occasion, not a real… Read more
This is not a real five star resort. Beach is okay. Staff at the bar look like they expect a tip. Upon arrival you will be stopped to talk to people you do not need to. Rooms facing the old hotel on the right are just okay, you will wake up to cheap smelling fried fish in the morning. The crowd is mostly Americans going for an occasion, not a real five star resort crowd, people who enjoy eating non stop at all inclusive and drink. Food was not good at all, bland, same taste, steak house saved me from starving. Rethink what constitutes five star, this is not one. Read less
Image of the Tripadvisor rating 5 star All Inclusive HYATT serves cheapest brand of wine

Jun 5, 2025 nicholec829

Since I can not EDIT my previous review for this resort, I need to submit another review. I posted a picture of the only brand of wine offered in the all-inclusive which was not allowed, as it was copied from a site that sold that brand of wine. However, here is my own picture of the wine, that can be purchased for $6٫55. So disappointing that a 5… Read more
Since I can not EDIT my previous review for this resort, I need to submit another review. I posted a picture of the only brand of wine offered in the all-inclusive which was not allowed, as it was copied from a site that sold that brand of wine. However, here is my own picture of the wine, that can be purchased for $6٫55. So disappointing that a 5 star HYATT property, would offer such a cheap and terrible tasting wine as part of their all inclusive cost. Read less