Secrets Moxche

Cancun, Mexico

Star rating

The hotel

Designed to offer a luxurious and serene holiday experience just for adults, the Secrets Moxché Playa del Carmen is an ideal choice if you're looking for a romantic or relaxing getaway, in a stunning tropical setting. The resort offers elegant suites with modern amenities, many featuring private terraces and there's even a swim-out option. Feeling fancy? Upgrade to the Preferred Club for additional benefits, including access to exclusive lounges, enhanced concierge services, and upgraded mini-bar services. With its own unique Unlimited-Luxury® service, you can relax knowing you have unlimited access to gourmet dining, top shelf spirits, wines, beers and soft drinks, 24-hour Concierge service, daytime activities and live nightly entertainment. As well as all the usual water sports, there are dry land activities galore and seven pools to enjoy. Dance lessons are on the agenda and cocktail classes too as well as a golf simulator and pool tables at Dark Horse.

Amenities

  • Golf
  • Kayaking
  • Sailing
  • Snorkelling
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in a gated golf community at the entrance to Playa del Carmen, in the heart of the Riviera Maya. Playa del Carmen´s famed Quinta Avenida (Fifth Avenue) is just a 10- minute drive. Transfer time from Cancun Airport: 45 minutes.

Hotel information

485 suites. All with furnished balcony or terrace, 1 king or 2 double beds, air-conditioning, cable TV, complimentary mini-bar, Nespresso™ machine, safe, hairdryer, bathrobes, slippers and Secrets box for private room service. All suites have a full marble bathroom and rain shower with double sink. Junior Suites with tropical or ocean views.

All Inclusive of: Unlimited-Luxury® includes

- unlimited access to gourmet à la carte dining options without reservations required

- unlimited international and domestic top-shelf spirits

- unlimited natural fruit juices and soft drinks

- 24-hour room and concierge services

- pool and beach wait service

- daily refreshed mini-bar with soft drinks, juice, bottled water and beer

- daily maid service

- endless daytime activities and live nightly entertainment

- theme parties, oceanfront bars and entertainment venues

- no wristbands required

- all taxes and gratuities

- free wifi in all areas of the resort.

Preferred Club

All Preferred Club suites offer the following:

- private Preferred Club Lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, and exquisite desserts & fine liquors

- preferred status and amenities

- dedicated Floor Concierge service

- pillow menu

- complimentary newspaper in the Preferred Club Lounge every day (English or Spanish)

- upgraded mini-bar service

- upgraded bath amenities

- complimentary 1 Day Pass access to the Hydrotherapy Circuit (one per guest, per stay)

- exclusive access to rooftop restaurant, bar and infinity pool overlooking the ocean

Preferred Club Junior Suite Ocean View, these suites offer the same amenities as the Junior Suite Ocean view rooms, but are in a preferential location in the resort and have access to the Preferred Club benefits.

Preferred Club Junior Suite Swim Out Tropical View, all with 1 king-size bed, feature a private furnished terrace with direct swim-out access.

Preferred Club Superior Junior Suite Ocean View, these suites are located in the main central building of the resort with close proximity to the resort’s gourmet restaurants.

Preferred Club Master Suite Oceanfront, are top-floor, corner suites located in the south building, with a living area, spacious terrace and an exterior living area.

11 gourmet dining options including 7 à la carte restaurants, 1 buffet, a grill and a café. Market Cafe (all-day dining, buffet-style restaurant serving local and international cuisine). Barefoot Grill (light lunch). Seasoul (lunch and dinner, fresh seafood). Bamboo (lunch and dinner, Southeast Asian cuisine). Bisou (dinner, French specialties). Suki (dinner, Japanese with Teppanyaki tables available). Allora (dinner, Italian cuisine). Ember (dinner, grill and smoke house). Dos Almas* (dinner, Mexican cuisine. Taco tasting with Tequila/Mezcal tasting*). Observatory Preferred Rooftop (for Preferred Club guests only, breakfast and lunch). 8 bars and lounges: Sugar Reef pool bar, Mantarray swim-up bar, Moxché Lobby Bar, Moxche Theatre bar, Dark Horse (sports bar, with golf simulator and foosball tables), The Cove Bar, Observatory Preferred Rooftop Bar (for Preferred Club guests only), Gypsy (secret speakeasy nightclub hidden on the property). Access to Impression Moxché by Secrets Signature restaurant for an additional cost.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Gypsy (secret speakeasy nightclub hidden on property requiring a daily password for entry). Theatre Bar with evening entertainment. Cocktail classes. Dance lessons.

7 pools (including a rooftop pool exclusively for Preferred Club guests), 3 man-made cenotes and 1 interior beach. Secrets Spa*. Fitness centre. Water sports including kayaks, paddle boarding, water polo, sailing and snorkelling*. Discounted green fees at nearby Gran Coyote Riviera Maya and El Camaleón Mayakoba Golf Course*. Tennis court. 2 pickleball courts. Yoga.

Free WiFi in all areas of the resort. Unlimited 24-hour room service. 24-hour front desk and concierge services. Laundry services*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4٫25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Dress code: applies in restaurants.

Please note: no reservations required in any of the restaurants.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2777)
  • Very good (314)
  • Average (172)
  • Poor (92)
  • Terrible (84)
Image of the Tripadvisor rating Exceptional!

Jun 7, 2025 Janice K Appleton, Wisconsin

Secrets Moxché, where do I even start? The resort is so beautiful it made me question every past vacation decision I’ve ever made. The grounds are spotless, the pools are dreamy, and the food? Let’s just say I was in a committed relationship with the buffet by day two. Shoutout to Alfredo Martinez at the Sugar Reef pool bar—the man deserves his… Read more
Secrets Moxché, where do I even start? The resort is so beautiful it made me question every past vacation decision I’ve ever made. The grounds are spotless, the pools are dreamy, and the food? Let’s just say I was in a committed relationship with the buffet by day two. Shoutout to Alfredo Martinez at the Sugar Reef pool bar—the man deserves his own reality show. He kept the drinks flowing, the vibes high, and our group hydrated (or at least mango tango-ed). Between the sunshine, the incredible service, and the fact that I didn’t have to lift a single finger unless it was to reach for dessert, this trip was perfection. 12/10 would book again—after my liver recovers. Read less
Image of the Tripadvisor rating A great girls trip!

Jun 7, 2025 Erika C

Secrets Moxché was everything we hoped for and more! The resort is absolutely gorgeous. It was spotless, beautifully landscaped, and designed with so much care. From the moment we arrived, we felt pampered. The food was incredible. Every meal was fresh, flavorful, and beautifully presented. But what really made the trip special was the staff.… قراءة المزيد
Secrets Moxché was everything we hoped for and more! The resort is absolutely gorgeous. It was spotless, beautifully landscaped, and designed with so much care. From the moment we arrived, we felt pampered. The food was incredible. Every meal was fresh, flavorful, and beautifully presented. But what really made the trip special was the staff. Everyone was so kind and helpful, and a special thank you to Alfredo Martinez at the Sugar Reef pool bar for being such a highlight. His energy and service were amazing! This was the perfect spot for a girls getaway, and I’d come back in a heartbeat! Read less
Image of the Tripadvisor rating Great service and food

Jun 7, 2025 Gretchen R

Food was delicious. Alfredo Martinez was an amazing server at the Sugar Reef pool with the tiki hut swim up bar. Outstanding service. The food at the entire resort was great, not one bad meal! Any needs we had as a group were quickly taken care of by staff without any complaints! We all had a great time! What a great trip!
Image of the Tripadvisor rating Kim’s 60th Extravaganza

Jun 7, 2025 Marcy N

Alfredo Martinez made today at the pool an amazing day. He anticipated our every need before we even knew we needed it. So professional, kind, and fun!!! The Mango Tangos were wicked refreshing and addictive. The food overall was amazing. Never had a bad meal!
Image of the Tripadvisor rating Organic Modern Luxury

Jun 5, 2025 T Y

My husband and I went to celebrate our anniversary and my 40th birthday. It was a great stay. The hotel is absolutely beautiful. The staff were very attentive and sweet. They even put a sign on my door for my birthday. Gave us a bottle of champagne, chocolate covered strawberries, and cake, and they decorated the room on my birthday. The spa was… Read more
My husband and I went to celebrate our anniversary and my 40th birthday. It was a great stay. The hotel is absolutely beautiful. The staff were very attentive and sweet. They even put a sign on my door for my birthday. Gave us a bottle of champagne, chocolate covered strawberries, and cake, and they decorated the room on my birthday. The spa was lovely. We had hydrotherapy treatments and a couples massage which I highly recommend. the food was amazing. There was never a long line everything was always seasoned and fresh. One day the hot water went out for a little while but they got it fixed right away. aside from that there’s nothing bad to say. The decor was organic modern very clean and luxurious. I would definitely go back or recommend this place for a wedding or some other type of celebration. Upon arrival we did upgrade from the normal room to the preferred club so we would have access to the rooftop pool and it didn’t disappoint. Read less