The sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calmness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats.
Amenities
Families
Bar
Internet Access
Laundry Service
Restaurant
Spa
Swimming Pool
Beachfront location
Where is it
Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.
Hotel information
166 rooms across 3 towers, either with lagoon, garden or ocean views. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
All Inclusive of: all meals, drinks and snacks. All activities above unless otherwise stated.
Superior Sunset Rooms overlook the Caribbean Sea and the Nichupté lagoon with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Superior Ocean Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
The Junior Suite Sunset offers a wide space with minimalist decoration. The sofa bed fits 1 kid up to 8 years old.
For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:
- INSPIRA Beach, an exclusive section on the beach
- INSPIRA Concierge for special requests and assistance
- Welcome cocktail
- Early check-in before 12:00pm*
-Gourmet-on-the-go, a gastronomical experience to please your palate (while on excursions)
- Personalised welcome massage and amenity from the General Manager
- Bracelet upgrade to INSPIRA Vacations for preferred status
- A complimentary bottle of house wine and chocolate-dipped fruits in the suite upon your arrival
- Daily turndown service
- Unlimited phone calls to USA, Canada, and Mexico
- Special discounts on select services: 30% off any Pet-It amenities and stays*, 20% off any spa or hairdressing service, 20% off all food and beverage room charges and private events, locally reserved and paid.
This service is applicable to all INSPIRA Suite guests.
Azul (Mexican cuisine, buffet, open 6:30am–11:30am for breakfast and 5:30pm–10:00pm for dinner), Almar (Mediterranean cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.
Day and nighttime activities.
3 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, and hydro pool. Painting classes for children and adults. Kids club*. Tennis court. Pickleball. Complimentary non-motorised water sports are provided in the Aquaworld Marina.
Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $3٫92 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).
* Denotes local charge.
Based on 3220 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2293)
Very good (534)
Average (205)
Poor (89)
Terrible (100)
Great beach & staff, facilities could be upgraded
Jun 6, 2025Karolina W
Great location, beautiful beach, nice pool and good food. Rooms are OK: ~ Beds really comfortable ~ Could be updated (fresh paint, and small spots of mould in shower) ~ Unfortunately the air con is not great. We were unable to get the temperature down from 27C the last 2 days, we reported it but it was not fixed. In general the air con in… Read more
Great location, beautiful beach, nice pool and good food. Rooms are OK: ~ Beds really comfortable ~ Could be updated (fresh paint, and small spots of mould in shower) ~ Unfortunately the air con is not great. We were unable to get the temperature down from 27C the last 2 days, we reported it but it was not fixed. In general the air con in the lobby & restaurants is poor. Overall really enjoyed our stay. What made it was the day time by the pool entertainment from Antonio aka chocolate 🙂 Read less
Best holiday
Jun 3, 2025Culture48515651644
The best holiday ever! The best staff member was Enrique from the lobby bar! Always had a big smile. The food is amazing and the hotel was superb. Definitely come back again! 5*********************************************************
EXCELLENT
مايو 31, 2025Travel59655949902Katy, Texas
WE WILL BE BACK. The hotel was SUPER CLEAN! We were treated like Queens! Me and my girlfriend came for 4 days for her birthday and had a blast! Enrique made the hell outta our drinks ! Everybody was great! They greeetes us with champagne once we arrived. The food was good! The pool stayed clean! The guys with the activities by the pool were great!… قراءة المزيد
WE WILL BE BACK. The hotel was SUPER CLEAN! We were treated like Queens! Me and my girlfriend came for 4 days for her birthday and had a blast! Enrique made the hell outta our drinks ! Everybody was great! They greeetes us with champagne once we arrived. The food was good! The pool stayed clean! The guys with the activities by the pool were great! Overall 10/10 ! Thanks guys ! Read less
Not Great - Would Not Recommend - Stock Photos Are Deceiving
مايو 30, 2025Jkande
7 night stay May 2025 We would not return to Olea Csncun Playa. The stock photos are deceiving. Starting with arrival, reception area small, very hot with no A/C and the staff not very welcoming. Though only one other couple there ahead of us it still took 15 minutes just to check-in. The room was roomy and nice. Bathroom had mold in shower… Read more
7 night stay May 2025 We would not return to Olea Csncun Playa. The stock photos are deceiving. Starting with arrival, reception area small, very hot with no A/C and the staff not very welcoming. Though only one other couple there ahead of us it still took 15 minutes just to check-in. The room was roomy and nice. Bathroom had mold in shower snd toilet & sink drain extremely slow. Food was ok but not a lot of choices. One restaurant (buffet) open for breakfast with same food daily. It is also open for lunch & dinner with dinner food theme varying each night. Other 2 restaurants only serve dinner. Pool side diner only serves lunch outside. All restaurants are very small and very warm/hot inside restaurants. Two small pools that are not completely filled. Water was about 10” from top of pool. Many safety issues from no handrails on steps going down to pool, a lot of uneven walk areas, steps going down to beach need Work, handrail wobbly and uneven steps. No easy entry to the 2 small pools that are joined in the middle. One ladder for each pool. One ladder had no treads left on steps, just bare slippery metal. The other pool’s ladder thad the treads on the top two stairs, none on the bottom step. Entertainment team equals 2 guys that switch days. They brought out big speakers and played and offered 3 activities each day…a guessing game ie how many pages in this book or how many moons does Saturn have etc, a short water aerobics class each day ad 2nd activity, and then 3 activity was guess the artist & song after they place a sound bite, or on other days it may be another short game. Really lacking in the fun category or even music choices. Nightly entertainment was a saxophone player one night, a Latin singer another night, and karaoke another night. Can’t recall other nights as was totally unimpressed with all of it. Most of staff were not really hospitable. They did their job but avoided eye contact with you and rarely saw a smile. Bartenders smiled, entertainment guys smiled. The ocean looked amazing. Beautiful and that was the best part. Check out was the same as check in…SLOW. One couple being waited on when we got ready to check out. One staff assisting them, all other staff talking and when I went up to one and said we were ready to check out we were told we had to wait for the one staff that was handling the other couple. Resort, not really. Seemed more like a cheaper hotel. They have a lot of work to do to bring this up to a real resort experience. We go to Cancun every year and have stayed in nice resorts with great experiences. Not one and it was about the same price. Read less
Hakka restaurant
مايو 28, 2025Sarah L
Great food and great and friendly staff. We had the pad Thai which was lovely. Crispin was very good and very attentive, filling up our drinks at all times. The service was very quick Thank you to chef otelia olan and chef esteban for the lovely food
Great beach & staff, facilities could be upgraded
