Chelsea Hotel

Toronto, Canada

Star rating

Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room
Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2190)
  • Very good (3207)
  • Average (2502)
  • Poor (1192)
  • Terrible (877)
Image of the Tripadvisor rating Great Place to Stay

Jun 6, 2025 nitelife2025 Timmins, Canada

Close to the General Hospital Very convienent Will return in 2026! Definately Nothing but the best location In the heart of the city of Toronto downtown
Image of the Tripadvisor rating Dishonest company/staff and poorly maintained rooms. Overall very negative experience.

Jun 5, 2025 Heather L

I booked my room the week before my recent stay on June 3-4, 2025, which was for business purposes. The rate was high but all hotels were due to a number of conferences ongoing in the city and I was there for business so had few other options. My reservation contract was for $707 including the MAT and HST. At the time of check in I was asked to… Read more
I booked my room the week before my recent stay on June 3-4, 2025, which was for business purposes. The rate was high but all hotels were due to a number of conferences ongoing in the city and I was there for business so had few other options. My reservation contract was for $707 including the MAT and HST. At the time of check in I was asked to provide my credit card as a hold for the room rate plus incidentals, which is not uncommon. My room was fine, definitely not worth $700/night. The bathroom had defunct shower curtain holders that hadn’t been removed since the curtain rod was obviously moved, and the toilet would not flush unless I held the handle down for at least 60-90 seconds. The sliding door to the balcony would not lock and remained able to be opened, which as a solo female traveller made me feel unsafe. The hotel was fully booked, as were many others in the city, so I felt little choice to move and was already exhausted from my travel to Toronto. Following my check out I received my emailed invoice with an additional 2026 Sports tourism tax as well as the hst on that. This was different from my reservation details/total. I phoned the hotel and when speaking with the front desk staff was informed this is a new tax implemented by the city that only came into effect two days ago. I stated this was not included in my reservation contract made the week prior and at no time during check in or check out was I informed of this new tax. I informed the staff that this was essentially theft, and they were still unwilling to address this. While I understand that municipality can decide to implement a new tax, this needs to be included in the original reservation agreement, is the hotel responsibility to update their computer reservation to reflect this upcoming tax, and the hotel cannot just charge me more than the contracted amount and then shrug their shoulders saying it’s not their fault. I am left to dispute this charge with my credit card company and will notify appropriate authorities of this dishonest practice. Read less
Image of the Tripadvisor rating Sub standard and unpleasant

Jun 4, 2025 Judy C Ipswich, United Kingdom

Huge hotel. Long queues at check in. Room very tired and in need of significant refurbishment. Looked out onto building site. Thankfully staying at weekend so no work being carried out. In very dubious area. Sirens heard throughout the night. No glasses in room. On the plus side the bed was comfortable and clean. Staff in lobby helpful. Cases… Read more
Huge hotel. Long queues at check in. Room very tired and in need of significant refurbishment. Looked out onto building site. Thankfully staying at weekend so no work being carried out. In very dubious area. Sirens heard throughout the night. No glasses in room. On the plus side the bed was comfortable and clean. Staff in lobby helpful. Cases delivered to room very promptly. Spoiled our stay in Toronto as we did not want to walk out from the hotel in the evening. Read less
Image of the Tripadvisor rating Good Location and Reasonably Priced

Jun 3, 2025 photog616

The hotel has been undergoing an update for a number of years now and I'm afraid that when it is all finished, the price will also be reflected. The location is quite good, about equidistant from College and Dundas Subway stations. The neighbourhood around is a little grimy, but is relatively safe. The rooms are small but are clean and fairly… Read more
The hotel has been undergoing an update for a number of years now and I'm afraid that when it is all finished, the price will also be reflected. The location is quite good, about equidistant from College and Dundas Subway stations. The neighbourhood around is a little grimy, but is relatively safe. The rooms are small but are clean and fairly modern. The bathroom had an older tap and sink, and the tub spout felt like it was going to fall off when the shower was activated. . but overall a good experience and I would stay here again. . . noise from the continual construction around the hotel with towers being built is very noticeable early in the morning, but nothing the air conditioning unit couldn't block out with the fan set on high for some white noise. . Read less
Image of the Tripadvisor rating Good hotel in a convenient location

Jun 3, 2025 Ruth180 Sudbury, United Kingdom

We stayed for a couple of nights at the start and end of our holiday for a wedding at City Hall and wished to leave a review for one member of staff. Donna at your concierge desk was outstanding and very helpful with a couple of queries. We feel that she went above and beyond her duties to be helpful and kind. Many thanks!