Sheraton on the Falls

Niagara Falls, Canada

Star rating

The hotel

Mere steps from the famed Niagara Falls, Sheraton on the Falls is a luxury, fun and great place to stay with something for everyone. You’ll be spoilt for choice with what to eat, with seven places to tickle your taste buds. Not only is there a rooftop pool, but the walkway also connects to Fallsview Indoor Waterpark with slides and splash zones galore that little ones will love. There’s even mini-golf and bumper cars in Adventure City that's within the complex too. But relaxing hasn’t been forgotten about. Enjoy a massage overlooking the rushing falls below, and retreat to the 14th floor indoor pool for some me-time. And when it comes to exploring, there’s so much on your doorstep, and you’re just a 5-minute stroll to the majestic falls.

Amenities

  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In the heart of Niagara and connected by indoor walkway to all Falls Avenue hotels, attractions and restaurants, as well as the Casino Niagara. The world-famous Maid of the Mist is a short walk away. Transfer time from Toronto International Airport: 1 hour 15 minutes.

Hotel information

669 rooms and suites. All with air-conditioning, LCD TV, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, iron and ironing board, and mini fridge.

Interior Rooms have no windows, with 2 queen-size beds, sleeping maximum 5 people. 

City View Rooms with either 1 queen-size bed, 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.

Fallsview Rooms feature floor-to-ceiling windows and a Juliette balcony, offering a great vantage point for views of the Niagara falls, with either 1 king-size bed or 2 queens-size beds, sleeping maximum 5 people.

Massimo's Italian Fallsview Restaurant (modern Italian cuisine with views of the Niagara Falls, open for dinner). Fallsview Grand Buffet (buffet restaurant with Niagara Falls views, open for breakfast/brunch and dinner Fri-Sat, and for breakfast/brunch Sun-Thurs). Breakfast on 13 (open for buffet breakfast and lunch). Starbucks®. Freshii (serving fresh sandwiches and snacks throughout the day). Niagara Vines Lobby Winebar. Sweet Jesus Ice Cream. Rooftop pool bar (open seasonally).

Rooftop swimming pool. Poolside cabanas*. 14th floor indoor pool. Fitness centre. Connected via an indoor walkway to the Fallsview Indoor Waterpark*, featuring 16 slides, kids' play area, and a giant wave pool. Christienne Spa*. Casino Niagara* connected via indoor walkway. 

WiFi access*. Convenience Store. Laundry service*. Room service*. Self-parking CAD$45 and Valet parking CAD$65 (payable locally, fee subject to change).

This hotel has an optional resort fee of $18٫50 plus tax per room, per day (payable locally, subject to change) You may choose to pay for it when you arrive. Please see hotel check-in for current inclusions.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4802)
  • Very good (2784)
  • Average (1134)
  • Poor (552)
  • Terrible (553)
Image of the Tripadvisor rating Check mark one of my bucket list.

Jun 7, 2025 emzz2021

Our room was clean and the bed was comfortable. We had a great view of Niagara Falls from our room. Nighttime view of the falls plus the fireworks at night was spectacular. My husband and I enjoyed our stay. The hotel was surrounded by beautiful buildings and fun things to do.
Image of the Tripadvisor rating View is a 5 - unfortunately the elevator and parking is a 1

Jun 6, 2025 Dan E Ontario, California

We choose this hotel for its location. It is both close to the Falls and close to Clifton Hill which puts your right in the action. Unfortunately, we got off to a bad start, since we drove to the location, parking is actually at the casino and the directions provided were poorly written. Once we found parking, the walk through another hotel,… Read more
We choose this hotel for its location. It is both close to the Falls and close to Clifton Hill which puts your right in the action. Unfortunately, we got off to a bad start, since we drove to the location, parking is actually at the casino and the directions provided were poorly written. Once we found parking, the walk through another hotel, then a restaurant, then down the stairs to get to the front desk was crazy. As a Marriott Lifetime Platinum member, we are used to great service at the front desk, well that was not what we received, but we did get some free cookies. Then off to the elevator. They call them express, but the only express is to your frustration level, when you wait for 15+ minutes to get an elevator. I have never been on an "express" elevator that stops on every floor. The view from our room was amazing, and it was a great place to watch the fireworks. The room was clean and the bed was comfortable. We used the Club for the breakfast for Platinum members, and were shocked when we found out it didn't serve breakfast until 8am. Fortunately the lady setting up, let us grab a few things early, so we could get off to our tour. When we checked out, it took 30+ minutes to get an elevator we could get on with our bags. We finally went up, so we could go down. While the views and comfort of the room would make this review a 5, everything else from parking, elevators and front desk service bring this hotel down to only a 3. Read less
Image of the Tripadvisor rating Fabulous Hotel

Jun 4, 2025 Robyn S Townsville, Australia

Fantastic hotel . Beautiful views of falls. Rooms so big and comfortable . Food delicious . Lovely walk along the Esplanade . The Falls at night are all lit up like fairyland. Buffet for breakfast was expensive but the food choices were amazing .
Image of the Tripadvisor rating Acknowledging a good service render to us.

Jun 4, 2025 Candi E

We have a very nice customer Service who attend to us her name is Isafa at the registration desk. Everything was explain to us detail by detail. And regarding to the facility of the hotel well explain to us and she is always smiling very approachable.
Image of the Tripadvisor rating Falls view room

Jun 2, 2025 karen n Leicestershire, United Kingdom

We stayed here for 2 nights in a Falls view room with Juliet balcony on floor 11 . The room was very big with 2 queen size beds and a fabulous walk in shower. The view of the falls was amazing from the room and also the view of rainbow bridge. Staff at reception were very welcoming and the hotel is a few minutes from the zip line and really… Read more
We stayed here for 2 nights in a Falls view room with Juliet balcony on floor 11 . The room was very big with 2 queen size beds and a fabulous walk in shower. The view of the falls was amazing from the room and also the view of rainbow bridge. Staff at reception were very welcoming and the hotel is a few minutes from the zip line and really central for everything. We did take an uber (due to heavy rain) to Chucks Roadhouse and it was less than $10 cad. Only issue is the hotel have made a charge to our credit card but we never used it so just waiting for a response from them. Read less