Fairmont Banff Springs

Banff, Alberta

Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse
Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse

The hotel

Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.

Amenities

  • Golf
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.

Hotel information

764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms are larger with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites have 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 4th and 5th floors with private check-in and access to exclusive Fairmont Gold Lounge which offers continental breakfast, tea and coffee and complimentary evening canapés (5:00pm–7:00pm), rooms have either 1 king-size bed or 2 queen-size beds and sleep maximum 4 adults or 2 adults and 2 children.

10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6494)
  • Very good (1869)
  • Average (740)
  • Poor (411)
  • Terrible (255)
Image of the Tripadvisor rating Simply the best

Jun 6, 2025 Richard p Skytop, Pennsylvania

Exceptional Hotel. Have stayed there many times and thoroughly enjoy it. The Gold floor service and amenities are second to none. No request is denied and accomplished with a smile. I am looking forward to returning again this winter. A Five Star Property
Image of the Tripadvisor rating Fairmont Gold - bathroom a disgrace!

Jun 6, 2025 SteveDickens6 Ferndown, United Kingdom

We requested a Gold room with twin beds, but were allocated a room (Gold room 590) with a single king bed. The hotel claim that the fault lay with our travel agency, who had evidently booked a King room, rather than a Queen (although clearly adding a request for 2 beds). The reason for the request is that my wife suffers from 'restless legs… Read more
We requested a Gold room with twin beds, but were allocated a room (Gold room 590) with a single king bed. The hotel claim that the fault lay with our travel agency, who had evidently booked a King room, rather than a Queen (although clearly adding a request for 2 beds). The reason for the request is that my wife suffers from 'restless legs syndrome', which manifests as periodic involuntary jerking of her legs - hence sharing a bed (even a king-size one) can be quite uncomfortable. As regards the room itself, we were very unhappy about the size of the bathroom. We fail to see how a 5-star hotel can offer, at a premium Gold rate, a room where you cannot enter the bathroom and close the door, without having to step into the shower cubicle to allow the door to your pass your body! Read less
Image of the Tripadvisor rating Lovely rooms with tiny bathrooms

Jun 5, 2025 Whitejade4 Lygia, Greece

Very luxurious hotel, with what you would expect from a Fairmont. Surprisingly, the bathrooms are very small which is not what would be expected. The bar was excellent and with a very buzzy atmosphere. The Gold amenities are ok but not sure if worth the upgrade. The hotel is out of town with about a 15 minute walk although a shuttle bus runs… Read more
Very luxurious hotel, with what you would expect from a Fairmont. Surprisingly, the bathrooms are very small which is not what would be expected. The bar was excellent and with a very buzzy atmosphere. The Gold amenities are ok but not sure if worth the upgrade. The hotel is out of town with about a 15 minute walk although a shuttle bus runs quite frequently. The free passes for all the public buses are great and a good way to get around Banff. Read less
Image of the Tripadvisor rating Gorgeous Hotel

Jun 4, 2025 Shila P

We were wowed from check-in when we were gifted a complimentary upgrade - the room & views was gorgeous! All staff were friendly & helpful. We had drinks and ate in Rundle bar and Grapes and the food was delicious in both. The pools were superb Fairmont Banff Springs is a special place and will stay in our memories for a long time.
Image of the Tripadvisor rating Exceptionally beautiful and unique property... does not disappoint!

Jun 2, 2025 Suzanne W

Absolutely once in a lifetime experience on so many levels. 10/10 would highly recommend! Andrea in the Gold Lounge made our stay beyond beautiful, truly she helped us find the most comfortable room and is an absolutely exceptional presence at this property. Tina in the Gold Lounge made every morning a treat with her beautiful smile and… Read more
Absolutely once in a lifetime experience on so many levels. 10/10 would highly recommend! Andrea in the Gold Lounge made our stay beyond beautiful, truly she helped us find the most comfortable room and is an absolutely exceptional presence at this property. Tina in the Gold Lounge made every morning a treat with her beautiful smile and outstanding coffee. Eat at 1888 inside the hotel for an amazing Alberta beef experience. Morgan was our server and his humble wit was matched by his gorgeous smile. A must see, do, and go! Read less