The Boardwalk Hotel & Spa

Port Elizabeth, Eastern Cape

Star rating

The hotel

Port Elizabeth’s latest edition, the 5-star Boardwalk Hotel & Spa looks set to become a future hot favourite! All rooms are ocean-facing and contemporary in design with excellent mod cons. There’s even a bijou balcony so you can admire your stunning surrounds to the full. Styled after boardwalks famous during the turn of the 20th century, the hotel exudes Victorian grandeur and, being on the Garden Route, it’s handy for exploring close by as well as further field. Chill out on golden sands or laze beside the gorgeous swimming pool, a good book to hand. There’s also a state-of-the-art fitness centre for the body conscious and a full-service spa if you fancy a spot of pampering. A feast for the eyes as well as the mouth, the Boardwalk’s Asian-inspired sumptuous buffets are bound to be a draw for guests and locals alike, as will the relaxing ambience of the lounge bars, boasting an impressive wine menu. The Boardwalk Casino is a short stroll away from the hotel and perfect for a sophisticated night out, chancing your arm with Lady Luck!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

In Port Elizabeth, on the Garden Route, facing the Indian Ocean. Transfer time from Port Elizabeth Airport: 20 minutes.

Hotel information

140 rooms. All with air-conditioning, balcony, satellite TV with pay-per-view films, telephone, high-speed Internet access, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, slippers, iron and board. Luxury Room with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Superior Luxury Room with king-size bed as above but more spacious, sleeping maximum 2 adults or 2 adults and 2 children. 

Junior Suite with living room and separate bedroom with a king-size bed, sleeping maximum 2 adults or 2 adults and 2 children. 

Superior Luxury Family Room with a lounge and dining area, king-size bed, sleeping maximum 2 adults and 2 children. 

Luxury Suite is larger with an outdoor patio area, lounge and dining area and a separate bedroom with a king-size bed, sleeping maximum 2 adults.

Kipling’s Brasserie. Tshawe Bar. Lobby Lounge. Swimming pool. Spa*. Fitness centre. WiFi access. Laundry/dry-cleaning service*. 24-hour concierge. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (403)
  • Very good (162)
  • Average (55)
  • Poor (30)
  • Terrible (23)
Image of the Tripadvisor rating Faded granduer, hit and miss customer service, unsafe to walk out onto the beach, woken by very, very loud music!

Apr 29, 2025 _catherine_basnett Mirfield, United Kingdom

Well where do I start! Faded grandeur sums it up! Built in a cresent our room was on 2nd floor we stayed Sat/Sun night and were woken at 5٫45 am by very loud music and a sound system test for more to come! Something to do with a bike race being staged below the hotel, the sound was unbelievable and it was the same on Sunday, lasting all day!… قراءة المزيد
Well where do I start! Faded grandeur sums it up! Built in a cresent our room was on 2nd floor we stayed Sat/Sun night and were woken at 5٫45 am by very loud music and a sound system test for more to come! Something to do with a bike race being staged below the hotel, the sound was unbelievable and it was the same on Sunday, lasting all day! Evidentlya regular occurance! For a Kuoni quality assured hotel it was quite unbelievable! Read less
Image of the Tripadvisor rating Disappointing, but safe

Apr 8, 2025 Sightsee814909 Sharjah, United Arab Emirates

The view from the room was good, but the bathroom was not very clean, the shower went from freezing cold to scolding hot constantly, so I could not wash my hair, the bed was comfortable, service was very slow in the bar and the food was not good. We stayed here two nights, one on arrival and one five days later. The whole place felt understaffed… Read more
The view from the room was good, but the bathroom was not very clean, the shower went from freezing cold to scolding hot constantly, so I could not wash my hair, the bed was comfortable, service was very slow in the bar and the food was not good. We stayed here two nights, one on arrival and one five days later. The whole place felt understaffed and rundown. On arrival, one of the two busy lifts was broken. It did feel safe inside the hotel and attached shopping centre though and we ate at a chain restaurant the second visit, which was better than the food in the hotel. I would recommend as a stop over this hotel, just because it is safe and you could wander around the shopping centre, but were told by several people not to go outside of it. The hotels airport shuttle service was very good and we pre-booked this both ways Read less
Image of the Tripadvisor rating Very solid product

Mar 26, 2025 NorthStar30993371541

We were a few guys on a business trip and stayed here for 2 nights.Some small maintenance issues in the well-appointed rooms.Very good service from staff in the lounge.The environment feels special and luxurious.A good time was had by all and the service was markedly better compared to my previous stays.I give the hotel a clear thumbs up.
Image of the Tripadvisor rating Fabulous

Feb 26, 2025 bob t Birmingham, United Kingdom

Only had a overnight stay at this hotel..pity, as would’ve liked a longer stay. Massive inside, like a colonial building..Room spotless with everything you would want. Bed super comfy..Excellent breakfast. Good wi fi. No complaints from me
Image of the Tripadvisor rating Cool hotel

Jan 21, 2025 jerome h Buckingham, United Kingdom

From start to finish our one night stay here was great from the porter to the breakfast.The room was lovely and comfortable and being connected to the shopping centre was great too. The South African style buffet breakfast was lovely and I left so full.