Situated on the doorstop of the V&A Waterfront, Cape Town's premier leisure complex, the Southern Sun Waterfront hotel is ideal for exploring the city, offering great value in an amazing location. The hotel boasts a contemporary design with impressive and modern rooms in addition to the great dining options available. An elegant swimming pool provides some well deserved relaxation after a hard day's sightseeing.
Amenities
Babysitting service
Wheelchair access
Bar
Restaurant
Safety Deposit Box
Close to City Centre
Where is it
Just outside the entrance to the V&A Waterfront. Transfer time from airport: 25 minutes.
Hotel information
537 rooms on 14 floors in 1 building with 5 lifts. All with air-conditioning, complimentary WiFi, satellite TV, telephone, in-room safe, tea/coffee maker and hairdryer. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.
Executive Rooms are larger in size, with 1 king-size bed, sleeping maximum 2 adults.
Family Rooms have 2 double beds, sleeping maximum 4 adults.
Suites have a seating area, with 1 king-size bed, sleeping maximum 2 adults.
Yizani (contemporary South African fusion restaurant). Waterfront Bar (cocktail bar serving light meals).
Outdoor swimming pool. Fitness centre. Utopia beauty salon and spa*.
Wheelchair-accessible rooms with twin beds and roll-in shower.Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 2883 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1294)
Very good (1115)
Average (309)
Poor (98)
Terrible (67)
Welcoming and efficient
مايو 6, 2025aswrtb7Rednal, United Kingdom
A centrally located hotel with great friendly and helpful staff which was always full of bustle and life. The rooms are quiet and clean but let down just by a few little things such as a leaking toilet, a rickety towel rail, a room safe that needed new batteries and a failure to replenish toiletries during our five night stay on more than one… Read more
A centrally located hotel with great friendly and helpful staff which was always full of bustle and life. The rooms are quiet and clean but let down just by a few little things such as a leaking toilet, a rickety towel rail, a room safe that needed new batteries and a failure to replenish toiletries during our five night stay on more than one occasion. To be fair when these things were pointed out they were swiftly remedied but they should not have needed to be done. A great breakfast buffet with loads of choice and an adequate but not extensive evening menu. All in all a good stay and I would use it again if in Cape Town. The friendly and helpful staff swung it. Read less
Absolutely terrible!
مايو 1, 2025Safari49986753607
I'm not sure how this can be classed as a 4 star hotel. We turned up to the room which wasn't clean - the previous guest's rubbish in the bin, the room stunk of smoke and the lamp shades were all stained. Plus you only get one small bottle of water per couple. We asked to move rooms and the one we moved to was better, but the lights on one side of… Read more
I'm not sure how this can be classed as a 4 star hotel. We turned up to the room which wasn't clean - the previous guest's rubbish in the bin, the room stunk of smoke and the lamp shades were all stained. Plus you only get one small bottle of water per couple. We asked to move rooms and the one we moved to was better, but the lights on one side of the room didn't work. We woke up in the morning to the room stinking of gas. We decided we couldn't stay and booked into another hotel. When we checked out the woman on reception didn't even bother to ask why we were checking out 3 days early. I'm guessing it used to be a nice hotel but has gone downhill. It's also not on the waterfront, despite the name, you have to get a shuttle there which comes every hour. It's fine to walk during the day but you can't walk to the waterfront at night. Read less
Lovely hotel with courtesy bus to Waterfront
Apr 5, 2025howardk156Bridgnorth, United Kingdom
Lovely hotel. Walkable (daytime) to Waterfront but hourly courtesy bus is a great bonus, as, despite its name, this hotel is at the edge of the business district. Lovely breakfast and really friendly, helpful staff. I would definitely recommend booking a larger room if you are staying for more than a night, as this is definitely a business hotel.… قراءة المزيد
Lovely hotel. Walkable (daytime) to Waterfront but hourly courtesy bus is a great bonus, as, despite its name, this hotel is at the edge of the business district. Lovely breakfast and really friendly, helpful staff. I would definitely recommend booking a larger room if you are staying for more than a night, as this is definitely a business hotel. Our initial room (0418) was very "cosy" with really limited storage, so we managed to move to 1237, which was much more spacious. However, our overall experience was really good and the staff are so welcoming, so would not hesitate to recommend Read less
poor and terrible
Apr 3, 2025ryan j
The level of service provided has been profoundly disappointing. Every request I’ve made has been met with an unequivocal refusal, without any attempt to find a suitable solution, despite my willingness to compensate. Additionally, the HSK issue has remained unresolved—despite my clear request for the room to be attended to, nothing has been done.… قراءة المزيد
The level of service provided has been profoundly disappointing. Every request I’ve made has been met with an unequivocal refusal, without any attempt to find a suitable solution, despite my willingness to compensate. Additionally, the HSK issue has remained unresolved—despite my clear request for the room to be attended to, nothing has been done. It is essential that your service standards are elevated to meet the expectations of your clientele. Read less
Convenient hotel near the waterfront
Mar 20, 2025LuckyDuck777London, United Kingdom
This is a modern business hotel in a great location; it is starting to show its age a little and the food is fairly average but the service is faultless. Everyone is incredibly friendly and helpful and there are some good perks (breakfast box for early starts, shuttle to the V&A).
Welcoming and efficient
