The Hyatt Grand Central New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.
Amenities
Fitness Centre/Gym
Internet Access
Safety Deposit Box
Close to City Centre
Where is it
On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.
Hotel information
1298 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.
Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.
City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.
Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.
Corner Suites have 1 king-size bed, sleeping maximum 2 adults.
Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.
1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.
City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.
Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.
Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.
Market (24-hour Grab 'n' Go cafe). Grand Central Terminal offers a wide range of delicious dining choices for all.
24-hour fitness centre. In-room spa services*.
Complimentary WiFi. Concierge service.
Resort Charge: $40 Plus applicable taxes, per room, per night (payable locally, subject to change).
Resort fee includes: - Macy’s VIP passport which includes 15% discount on regular and sale merchandise, - 20% off on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper - Exclusive perks at Grand Central Terminal shops - Free hi-speed Wi-Fi - 10% off the Sightseeing Flex 3 Attraction Package - 25% off One World Observatory Tickets - $15 Daily Market Beverage Credit - Free local Long Distance and international calls - 10% off City Sightseeing Bus Tours and Packages - 20% off Grand Central Terminal Tour - 20% off New York Botanic Garden Tickets
One person must be aged 18 years and over in each room.
*Denotes local charge.
Based on 14316 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (4151)
Very good (4195)
Average (2837)
Poor (1606)
Terrible (1527)
A great view
Jan 23, 2025Surferjelee
We enjoyed this Hyatt. It was beautifully decorated. We loved having room service to the room with a view of the city from our room. The beds were somewhat comfortable. There were some updates needed--the shower had a crack in the tile. The elevator was extra slow and almost impossible to use. The main things going for this hotel are its view and… Read more
We enjoyed this Hyatt. It was beautifully decorated. We loved having room service to the room with a view of the city from our room. The beds were somewhat comfortable. There were some updates needed--the shower had a crack in the tile. The elevator was extra slow and almost impossible to use. The main things going for this hotel are its view and the decor. Read less
A Hyatt On The Outside, A Holiday Inn On The Inside
Jan 21, 2025Sable S
The towels were dirty upon arrival. I called twice to get new ones, which did not arrive until the room was cleaned the next day and they still left the towel on the rack with wheel marks on it. The bathroom was smaller than my first apartment's bathroom. Felt like an airline bathroom it is so tiny. The bathroom door has such horrible water damage… Read more
The towels were dirty upon arrival. I called twice to get new ones, which did not arrive until the room was cleaned the next day and they still left the towel on the rack with wheel marks on it. The bathroom was smaller than my first apartment's bathroom. Felt like an airline bathroom it is so tiny. The bathroom door has such horrible water damage on it I took a picture -- looked like it was eaten alive. Walls are so paper thin you can hear people flush their toilets, sneeze, and I even had the joy of hearing someone's iPhone alarm going off. I have wonderful experiences with Hyatt hotels. This one needs a LOT of updating. I will say the staff was very nice. Everyone I encountered. They definitely need to work on the fresh towel delivery requests. Read less
Not on my to do list.
Jan 19, 2025roncher975Abingdon, United Kingdom
Absolutely terrible, tired, no facilities and very expensive. I wouldn't recommend this hotel to anyone. The one star I've given is for the location. New York is very expensive location and not good value. Yellow cab drivers use their cell phones for directions and get that wrong.
please do not come to visit this hotel
Jan 16, 2025Junqi CCharlottesville, United States
very bad place to visit, hotel not clean, you can find hair everywhere in the room. the toilet is not cleaned and the towel is smelly. The hotel has high destination fee and worth nothing, unprofessional stuffs talk very loud in the morning in hallway. do not select this hotel.
Not quite the Hyatt Standard
Jan 15, 2025Chandler R
Subpar experience for what it was hyped up to be. I expected Hyatt Grand central to be up to a better standard than what I experienced. The hotel is heavily outdated and needs some major face lifts. The room decor is old and feels like I am stepping into the early 2000's. Cramped small bathroom that wasn't very clean and had broken appliances such… Read more
Subpar experience for what it was hyped up to be. I expected Hyatt Grand central to be up to a better standard than what I experienced. The hotel is heavily outdated and needs some major face lifts. The room decor is old and feels like I am stepping into the early 2000's. Cramped small bathroom that wasn't very clean and had broken appliances such as the drain. AC/Heat didn't work too well and we had to open the window in January to cool off at night. Stains on the comforter. Overall not what I had hoped for with Hyatt and I am a huge Hyatt advocate. Probably wouldn't pick there again. I'd recommend the Grayson which is a better Hyatt property. Read less
A great view
