W New York Times Square

Midtown, New York

Virgin rating

Wonderful Room
Blue Fin
The Living Room Bar
Spectacular Room
Blue Fin
Blue Fin
Dos Caminos
Cool Corner Room
Cool Corner Room
Dos Caminos
The Living Room Bar
Wonderful Room
Fantastic Suite
Marvelous Suite
The Living Room Bar
Spectacular Room
Spectacular Room
The Living Room Bar
Wonderful Room
Blue Fin
The Living Room Bar
Spectacular Room
Blue Fin
Blue Fin
Dos Caminos
Cool Corner Room
Cool Corner Room
Dos Caminos
The Living Room Bar
Wonderful Room
Fantastic Suite
Marvelous Suite
The Living Room Bar
Spectacular Room
Spectacular Room
The Living Room Bar

The hotel

You may be in the heart of NYC but you’ll enjoy peace and quiet in a W hotel room. Head to The Living Room, complete with DJs and an extensive drinks list! The hotel’s Blue Fin Restaurant is also highly recommended, and comes complete with a sushi bar. If that's not enough, there's Dos Caminos serving Mexican fare, and a margarita bar! Directly facing the bright lights of Broadway, a dramatic, floating, stainless steel staircase leads the way to a semi-private alcove dining area where guests can kick-back and listen to the music of Miles Davis, John Coltrane and Dizzy Gillespie. A wonderful place to stay for couples, friends and family, you’ll also enjoy the W’s famous Whatever/Whenever service – nothing is too much trouble for the staff, all you have to do is ask!

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Times Square, a stone’s throw from the theatre district and many of the city’s renowned museums. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

466 rooms and 43 suites. All with air-conditioning, satellite TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, complimentary bottled water, Bliss® sinkside bath amenities, safe, hairdryer, bathrobes, slippers and iron and board. Wonderful Rooms are 288 sq ft and are located on floors 10 through 25 with city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Spectacular Rooms are 288 sq ft and are located on floors 18 through 57 with skyline views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Cool Corner Rooms are 288 sq ft and are located on floors 26 through 57 with views of either the Hudson River or Times Square, with 1 king-size bed, sleeping maximum 2 adults.

Fantastic Suites are 625 sq ft and are located on floors 15 through 39 with Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1٫5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 1 child.

Marvelous Suites are 625 sq ft and are located on floors 40 through 55 with panoramic Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1٫5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 4 adults or 2 adults and 2 children.

Dos Caminos (Mexican restaurant and margarita bar, open for lunch and dinner). Blue Fin (seafood restaurant with sushi and cocktail bar, open for breakfast, lunch, dinner). The Living Room Bar. FIT fitness centre. 24-hour room service*. Complimentary WiFi in lobby and public areas. Valet parking $75 for standard vehicles and $85 for oversized vehicles, plus tax per day (payable locally, subject to change).

There is a resort fee of $30 plus tax per room, per night (payable locally, fee subject to change).

Resort fee includes:- $30 Living Room bar credit - Enhanced high-speed internet access - Access to TMPL gym (2 passes per day) - Access to NYC Activity (2 passes per day). Resort fee and inclusions are subject to availability and change. Please check with the hotel for more details.

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2112)
  • Very good (1553)
  • Average (725)
  • Poor (412)
  • Terrible (295)
Image of the Tripadvisor rating Not a W brand standards at all

Jan 9, 2025 707mohamedy Dubai, United Arab Emirates

Our experience at W New York – Times Square was disappointing, especially given the high expectations associated with the W brand. 1. Poor Service: Whenever we requested something from housekeeping, it took three follow-ups to get a response. The staff consistently cited being understaffed as an excuse for the delay, which is unacceptable for a… Read more
Our experience at W New York – Times Square was disappointing, especially given the high expectations associated with the W brand. 1. Poor Service: Whenever we requested something from housekeeping, it took three follow-ups to get a response. The staff consistently cited being understaffed as an excuse for the delay, which is unacceptable for a hotel of this caliber. 2. Small and Low-Quality Rooms: The room was extremely small, and the quality felt far below the standard we’ve experienced at W Hotels in other countries. It felt more like a budget accommodation than a luxury hotel. 3. Noisy Environment: The rooms were not soundproof, and we could hear people talking and walking in the corridors very clearly, making it hard to relax or sleep. 4. Tiny Bathroom: The bathroom was uncomfortably small, and there were loud water noises at night, adding to the discomfort. 5. Lack of Assistance: Upon arrival, there was no one to assist with our luggage, leaving us to manage everything on our own. This lack of basic hospitality was shocking. Overall, the experience fell far below expectations, and we would not recommend this hotel, especially given the high cost and reputation of the W brand 6. Breakfast - they have no dedicated restaurant and the mexican they have which offers breakfast the menu is very very poor 7. Found charges later that were never mentioned during check in and had benefits associated with the charges that were never given or mentioned Read less
Image of the Tripadvisor rating Our go to spot in NYC

Dec 27, 2024 michaelbeetoronto Toronto, Canada

We love the location of this hotel and the staff at the front desk have always been helpful. The rooms are always clean and the beds comfortable. Was not happy that we rarely get upgraded even with Titanium status. This is always a frustration because the hotel always says they are completely booked.
Image of the Tripadvisor rating Luxurious price - Cheap standard hotel quality

Dec 18, 2024 Eris E Barcelona, Spain

Is my tenth W hotel I have ever been and was not worth its price. You Pay for a luxurious brand but the rooms and service are not so lux at all. I prepaid the hotel and I thought on the check in I have no more extra costs. But not, the hotel policy is you have to pay for each day extra 30USD to be able to have free wifi, have a trip organised by… Read more
Is my tenth W hotel I have ever been and was not worth its price. You Pay for a luxurious brand but the rooms and service are not so lux at all. I prepaid the hotel and I thought on the check in I have no more extra costs. But not, the hotel policy is you have to pay for each day extra 30USD to be able to have free wifi, have a trip organised by them to Statue of Liberty, and spend the 30usd to their living room bar. Hotels with 2-3 stars offer free wifi and w ask u to pay for that. REDICULOUS. I also don’t drink alcohol why am I obligated to pay the 30usd. They force the guests to pay that so their bar can sell some drinks else nobody will go there. All about their Profit. The rooms have a nice view but standard equipped. No breakfast buffet. Just some restaurant down but with bad breakfast quality. 50m away from The hotel it full was full of garbage Read less
Image of the Tripadvisor rating This hotel didn't measure up to the W brand

Dec 14, 2024 Stephanie Kwong T San Francisco, California

This hotel was worse than my expectations. A few points to note: - bad signage (I arrived at night) going to elevator to go to lobby. There was no one there to direct and no sign I saw. I noted it to the lobby reception staff and they told me there was a sign but I am likely not the first person who has pointed it out - extremely frustrating that… Read more
This hotel was worse than my expectations. A few points to note: - bad signage (I arrived at night) going to elevator to go to lobby. There was no one there to direct and no sign I saw. I noted it to the lobby reception staff and they told me there was a sign but I am likely not the first person who has pointed it out - extremely frustrating that the bedside digital alarm rang in the middle of the night at 4/5 am. Presumably someone set the alarm before me but isn't the housekeeping meant to undo this? It unfortunately woke me up and kept me up - room was a little dated and definitely small. It felt lower end My stay was "ok" but I felt for the brand, this W felt like a lower end hotel Read less
Image of the Tripadvisor rating Really? Skip this place.

Dec 13, 2024 K1998YGscottc

Great location, awful hotel. Rip-offs everywhere, bathroom in room was really just a toilet with transparent sliding glass door! And the room was also very small. The bar was like a 80's disco joint with $35 drinks and no snacks. Stay somewhere else!