The Benjamin Royal Sonesta New York

Midtown, New York

Virgin rating

The hotel

The Benjamin Royal Sonesta Hotel, a landmark hotel located in Midtown Manhattan with it’s classic décor and intimate boutique setting provides a sense of sophisticated glamour in New York City.  Located at 50th and Lexington Avenue, The Benjamin Royal Sonesta New York exudes old-world Manhattan with oversized rooms and suites (many with kitchenettes). The hotel offers quick access to the best luxury boutiques on 5th Avenue, Rockefeller Centre and St. Patrick’s Cathedral and array of fine dining options. Fitness Center located on the 3rd floor open 24 hours. Laundry and pressing services available. Complimentary newspapers available in the lobby. The Cupboard conveniently located in the lobby provides snacks, beverages and sundries for purchase without going far.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Close to City Centre

Where is it

Situated on the corner of East 50th Street and Lexington Avenue in Midtown Manhattan; close to Fifth Avenue, Grand Central Terminal, the Rockefeller Centre and Bloomingdales. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

209 guest rooms and suites, all of which have been recently refurbished as of July 2024. All with air-conditioning, 42” HD flat-screen cable TV, iPod alarm clock, kitchenette, mini-fridge, bathrobes, WiFi access*. 

Guest Rooms are 250–275 sq ft and have 1 queen-size bed, sleeping maximum 2 adults.

Deluxe Studios are 300–350 sq ft, and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

One Bedroom Suites are 450–550 sq ft with a separate living area with 1 queen-size sleeper sofa, and 1 queen-size or 1 king-size bed in the bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

  • Booking Bonus: Book by 10 Feb '25 and receive 30% off the accommodation cost when staying between 1 Jan '25 - 30 Dec '25. Terms & conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates may apply.

The National Bar & Dining Rooms (classic NYC bistro dishes served for breakfast, lunch and dinner, temporarily closed). 

Winks’ Kidzzz Club. 24-hour state-of-the-art fitness room and steam room. 

Laundry/dry-cleaning services*. 24/7 reception team, concierge and shoe shine services. Complimentary WiFi in public areas.

This hotel has a facility fee of $39 plus tax, per room per day (payable locally, subject to change).

Fee includes: $15 daily credit to our Cupboard, complimentary Wi-Fi access, unlimited local/long distance calls (excluding international), complimentary use of the Fitness Center, a one-time $15 laundry credit for the stay. (inclusions are subject to availability and change).

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Please note: Building work will be taking place Weekdays, Monday-Friday from  8;00am – 5:00pm untill June '24.

Please note: Due to the temporary closure of the hotel restaurant and room service, staff will provide detailed information at check-in of local dining options for breakfast, lunch and dinner (including order-in options). There is also a lobby market available for guests craving a quick snack, with items including chips/crisps, cookies, nuts, water, assorted soft drinks and juices.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2120)
  • Very good (890)
  • Average (335)
  • Poor (132)
  • Terrible (100)
Image of the Tripadvisor rating Very noisy

Jan 11, 2025 sukix0x0 New York City, New York

I really wanted to give this hotel a good review but unfortunately all I could remember was how sleepless the nights were during our stay. The roadwork was constant, not the hotel's fault, but I wish we were informed during our booking, so that I could look elsewhere. FYI the roadwork wasn't just the noise but also the smell and the dust. It's… Read more
I really wanted to give this hotel a good review but unfortunately all I could remember was how sleepless the nights were during our stay. The roadwork was constant, not the hotel's fault, but I wish we were informed during our booking, so that I could look elsewhere. FYI the roadwork wasn't just the noise but also the smell and the dust. It's ashamed since we loved how convenient the location was and how spacious our 1 bedroom was... Read less
Image of the Tripadvisor rating Rude staff

Jan 4, 2025 brianna s Scranton, Pennsylvania

We visited on 12/22. I booked a package that included parking. I stated we were a party of 4. I booked a 1 bedroom suite. I took advantage of the upgrade to a king in the days before my stay. We arrived around 11am on 12/22. We were told we would receive a text when room was ready. We did not. We returned at 10:30pm to get our room. The… Read more
We visited on 12/22. I booked a package that included parking. I stated we were a party of 4. I booked a 1 bedroom suite. I took advantage of the upgrade to a king in the days before my stay. We arrived around 11am on 12/22. We were told we would receive a text when room was ready. We did not. We returned at 10:30pm to get our room. The connecting door in our room did not lock. I was told it didn't need to. The connecting room couldn't get into our room. I was uncomfortable with this. There were no sheets for the sofa bed. I went to the front desk at 11pm. I made a reservation for 4 people. It was known we needed to use the sofa bed. The man at the desk said he would secure sheets for us. A second man arrived, he looked like he was a manager and was telling the desk clerk he had to punch out on time. The desk clerk explained that I needed sheets. The manager then stated "You will get them when you get them". I found this to be completely unacceptable. At 11pm- when check in is 4pm- and in a room I have paid a large sum of money for- I should not be told that sheets will arrive when they arrive. I said at this point I could drive home and know I have sheets- he responded "you could". I understand it was the holidays but asking for sheets in a room that should have them is a reasonable request. I will add that the rest of the staff was wonderful during our stay. Upon check out, I asked how long we could leave our car. I was told the remainder of the day. After the fact, my credit card was charged an additional $75. I am assuming this was another parking fee. We paid for parking with our room rate. I will not recommend your hotel in future nor would we stay here again. Read less
Image of the Tripadvisor rating Bait and switch thieves

Dec 24, 2024 J G

We reserved a king suite and it was confirmed. Upon arrival we asked to make sure it was a king suite and the desk agent said yes then we got to the room and it is a queen. We complained and they said too bad the fine print says they give you whatever they feel like. Also they don’t tell you before hand that there is no restaurant or room service… Read more
We reserved a king suite and it was confirmed. Upon arrival we asked to make sure it was a king suite and the desk agent said yes then we got to the room and it is a queen. We complained and they said too bad the fine print says they give you whatever they feel like. Also they don’t tell you before hand that there is no restaurant or room service available. They are crooks and have done an illegal bait and switch. Do not recommend staying here. Read less
Image of the Tripadvisor rating Avoid this hotel

Dec 22, 2024 markwadhams

Avoid this hotel we stayed there and pre paid but when we checked out there were hundreds of dollars in undisclosed fees taken from our card. Mandatory amenities fees even though they have almost no faculties at all. Rip off shameless money grabbing
Image of the Tripadvisor rating 100/100

Dec 14, 2024 Kaysen M

This place is beyond amazing the staff is so friendly. Shout out to the bell hop I forgot his name but he’s a tall gentleman with a shaved head. He made our experience so much better. With being fun and giving us a trolly ride to the bar and congratulating us on getting engaged. The service Anya helped me so much with setting up the room after… Read more
This place is beyond amazing the staff is so friendly. Shout out to the bell hop I forgot his name but he’s a tall gentleman with a shaved head. He made our experience so much better. With being fun and giving us a trolly ride to the bar and congratulating us on getting engaged. The service Anya helped me so much with setting up the room after proposing. All around we will be staying here every time we go to New York Read less