Sanctuary Hotel

Midtown, New York

Virgin rating

Hotel entrance
Double/Double Room
Lobby
Lounge Area
Haven Rooftop
Deluxe King
Haven Rooftop
Chemistry
Sushi Lab
Superior Queen
Haven Rooftop
Front Desk, Sanctuary Hotel, New York, USA
Superior King
Lobby
Hotel entrance
A video preview image
Double/Double Room
Lobby
Lounge Area
Haven Rooftop
Deluxe King
Haven Rooftop
Chemistry
Sushi Lab
Superior Queen
Haven Rooftop
Front Desk, Sanctuary Hotel, New York, USA
Superior King
Lobby

The hotel

The clue’s in the name — The Sanctuary Hotel is a haven in its own right. If you're on a couples city break, or a girls weekend away, this is a great option (particularly if you're a bit of a foodie!). From a sushi restaurant and rooftop cocktail bar, to richly detailed rooms, you’ll be spoilt for choice with where to spend some down-time. Make the most of the complimentary breakfast each morning, and be fully-fuelled to spend the day exploring the Big Apple. You’ll even have the hotel’s S.T.A.R concierge on hand for ‘Service Tailored to Any Request’, so you can (quite literally) make this your very own sanctuary.

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • Close to City Centre

Where is it

On West 47th Street, 2 blocks from Times Square and 5th Avenue where it meets Broadway. Theatres, the Rockefeller Centre, St Patricks Cathedral and Fifth Avenue Shops are all within walking distance. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

113 compact rooms, all with air-conditioning, HD flat-screen TV, iHome stereo and docking station, safe, mini-bar*, hairdryer, bathrobes, and bathroom amenities.

Superior Queen Rooms are approximately 210-225 sq ft and feature either courtyard or city views, with 1 queen-size bed, sleeping maximum 2 adults. 

Please note: some rooms may have restricted views of the courtyard or city. 

Deluxe King Rooms are more spacious at 315-325 sq ft with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed is available for an additional fee).

Deluxe Double Double Rooms are as above, but with 2 double beds, sleeping maximum 4 people.

Complimentary daily continental breakfast which includes coffee, juice, cereal, yoghurt, fruit, and breakfast breads. Haven Rooftop Restaurant and Bar (open for brunch, lunch and dinner) with evening entertainment and cocktails. Sushi Lab Rooftop (open for lunch and dinner). Chemistry Room Restaurant (intimate dining experience with tasting menu, open for dinner). Sushi by Bou (modern sushi speakeasy bar, open for lunch and dinner). 2 lounge bars. 

Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended.

Complimentary WiFi access. S.T.A.R concierge service. Room service*. 

For bookings made from 10 Dec '24 onwards: There is a resort fee of $34٫42 per room, per night (payable locally, fee subject to change).

Resort fee includes:- Daily American continental breakfast - All day La-Colombe Coffee & Tea Station - Upgraded complimentary Wi-Fi in rooms & common areas - Unlimited local, long distance + 1800-Calls (Excludes International Calls) - S.T.A.R Concierge Service (Service Tailored to Any Request™) -  State of the Art Fitness Centre - Haven Rooftop priority access (excluding buy-out events) - Guest Services: complimentary printout, scans, copies & package storage. Resort fee and inclusions are subject to change and availability. Please check with the hotel for the most up to date information.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Please note: Minimum check-in age is 21. 

*Denotes local charge.

Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3211)
  • Very good (1351)
  • Average (361)
  • Poor (117)
  • Terrible (70)
Image of the Tripadvisor rating cozy city retreat

Jan 25, 2025 Sarai F United States

This hotel offers a cozy retreat amid the bustling city. The ambiance is calm, and the staff are genuinely friendly, making you feel at home. Rooms are stylishly decorated, though a tad small. Location is key, with easy access to attractions and dining. Overall, a delightful stay with just a few minor hiccups!
Image of the Tripadvisor rating A GEM OF A HOTEL

Jan 20, 2025 Lovetotravel728fun South Windsor, Connecticut

Sanctuary was recommended by a neighbor whose daughter is involved in the theater in NYC and the hospitality was OUTSTANDING! Lina/Eddie were very helpful in providing us with directions to the events we were attending, arranging tickets for shows, and surprising us with a birthday treat when we returned to our room. The location was… Read more
Sanctuary was recommended by a neighbor whose daughter is involved in the theater in NYC and the hospitality was OUTSTANDING! Lina/Eddie were very helpful in providing us with directions to the events we were attending, arranging tickets for shows, and surprising us with a birthday treat when we returned to our room. The location was outstanding- located close to the theater district and very walkable for those who like to explore the city by foot! Our room was clean, bright and the space was used efficiently! I would DEFINITELY stay here again! Read less
Image of the Tripadvisor rating Fantastic service

Jan 16, 2025 Eileen C

The Sanctuary Hotel has a great, friendly staff. The queen room is cozy with an open bathroom layout. Conveniently located half a block from Times Square if you are in town for a broadway show! Even though you’re in the middle of the action, the room was quiet and the bed was comfortable.
Image of the Tripadvisor rating Quirky, different hotel, excellent location & staff

Jan 16, 2025 Amanda H Halifax, United Kingdom

You could not get a better location, about a 20 second walk to Time Square. The rooms are not big, but are adequate, quite good storage. Comfortable clean beds and lovely bathroom, we quite enjoyed our view onto the street. We just used the breakfast for a grab & go coffee & pastry as the breakfast choice in NYC is vast! It is a limited… Read more
You could not get a better location, about a 20 second walk to Time Square. The rooms are not big, but are adequate, quite good storage. Comfortable clean beds and lovely bathroom, we quite enjoyed our view onto the street. We just used the breakfast for a grab & go coffee & pastry as the breakfast choice in NYC is vast! It is a limited continental selection but adequate for what we wanted. We booked into the Haven Roof Top Bar on our first night, good food & service and nice just to be able to drop the bags & wander up there to relax. I only rated 4 stars not 5 because we did think that some areas of the hotel could benefit from a freshen up & redecoration. Our room felt clean, but some areas are a bit tired. It’s quite an unusual quirky little hotel, but we enjoyed it and would return because of its location and staff. Excellent 5 stars customer service from everyone we encountered, a very warm welcome and obviously value their customers, Thank you for the thoughtful lovely treats you surprised our daughter with for her birthday. Linda B, you did great housekeeping on our room and a big shout out to the friendly, professional reception team, but especially to Vutha & Eddie on the door, always smiling, welcoming and willing to help. You couldn’t have a more convenient location, close to Times Square, Rockerfeller Center, Broadway, subway and other attractions within walking distance. It’s standard to take a room deposit in case of breakage or using the mini bar and it goes straight back on your card when you check out. Thank you for a great stay and helping to make our first trip to NYC such a special one, you are a great team. Read less
Image of the Tripadvisor rating Go somewhere else

Jan 15, 2025 Lisa M

Arrived at hotel to be charges €300 dollars which apparently is a hold and the service charges will be deducted €30 per night. Staff do not inform you this until you get to hotel, even though I contacted them previously. Room was small and no view and was situated by lift so could hear noise. Breakfast was nothing special and even though I paid… Read more
Arrived at hotel to be charges €300 dollars which apparently is a hold and the service charges will be deducted €30 per night. Staff do not inform you this until you get to hotel, even though I contacted them previously. Room was small and no view and was situated by lift so could hear noise. Breakfast was nothing special and even though I paid for 5 days breakfast, ended up eating out for 3 mornings. When it has come to claiming my money back, I know have to contact bank and hotel do not have anything to do with payment even though they took it out. People rave on about hotel, I will not be staying there again and would not recommend hotel Read less