Oozing quintessential New York style, the Kixby is just a short walk from the Empire State Building and Macy’s department store. A new energy and look have been given to this stunning 1901 building, and the result is a boutique-style hideaway that you'll love retreating back to after a day in the Big Apple.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Close to City Centre
Where is it
In the heart of Midtown Manhattan on West 35th Street, less than one block from Herald Square. Transfer time from John F. Kennedy International Airport: 1 hour.
Hotel information
195 rooms. All with air-conditioning, flat-screen TV, mini-fridge, tea and coffee making facilities, safe, iron and board and hairdryer. Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.
Continental Breakfast option: includes rotating continental breakfast items such as fruit, yoghurt, breads and pastries, as well hot beverages and juices.
Lux King Rooms have 1 king-size bed, sleeping maximum 2 adults.
Lux Queen Queen Rooms feature 2 queen-size beds, accommodating up to 3 adults. If booked for 3 adults, 2 adults will share one queen-size bed.
Booking Bonus: Book by 10 Feb '25 to receive up to 30% off the accommodation cost between 1 Apr - 26 Dec 25. Blackout dates apply. Complimentary Continental Breakfast is included daily for 2 people on the following dates 01-Feb-25- 31 Mar '25, 1 Jun- 30 Jun '25, 12 Nov- 30 Nov 25. Any applicable offers have been calculated into the prices shown. Offers may not be combinable, limited availability. Excludes Lux Queen Queen room.
Fitness centre with Peloton bikes. Complimentary WiFi.
Black Tap (New York-style burger joint and cocktails), closed on certain days (check locally). Lot 15 (lobby lounge). The Lookup (rooftop bar, open once the warmer weather permits, typically June -September).
This hotel has a resort fee of $30 plus tax per room, per night (payable locally, subject to change).
Resort fee includes: Eco-Friendly refillable Kixby water bottle, provided at check-in - All day coffee and tea in our pantry room - 24-hour access to the fitness room - High-Speed Wi-Fi (up to 4 devices) Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Please note: one person must be aged 21 years and over in each room at check-in.
Please note: this hotel was previously called Hotel Metro.
Based on 5264 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2845)
Very good (1852)
Average (404)
Poor (96)
Terrible (69)
Outstanding Staff
Jan 22, 2025Tony M
My fiancé and I stayed here for our New York City trip/ engagement trip. It’s a very historical and vintage looking hotel with tight hallways and smaller style rooms, but very warm atmosphere with a type of Gatsby decor and kind workers. One in particular that stood out was a Dominican gentleman Jose Santos, helped with our bags, very thoughtful… Read more
My fiancé and I stayed here for our New York City trip/ engagement trip. It’s a very historical and vintage looking hotel with tight hallways and smaller style rooms, but very warm atmosphere with a type of Gatsby decor and kind workers. One in particular that stood out was a Dominican gentleman Jose Santos, helped with our bags, very thoughtful and attentive gentleman literally did all of the heavy lifting for us. All in all, very satisfied with our experience there. Read less
Average
Jan 19, 2025S G
Pros - great location, stylish decor, ‘the pantry’ refreshment room a nice touch but Kixby has to justify the resort fees somehow, fresh towels daily, ample continental breakfast, well equipped room. Cons - tired mattress that’s sunken causing back pain, lumpy pillows, noisy heater/ac unit, no drapes at the windows (light and draft coming through… Read more
Pros - great location, stylish decor, ‘the pantry’ refreshment room a nice touch but Kixby has to justify the resort fees somehow, fresh towels daily, ample continental breakfast, well equipped room. Cons - tired mattress that’s sunken causing back pain, lumpy pillows, noisy heater/ac unit, no drapes at the windows (light and draft coming through the Venetian blinds), tiles in the shower grimy. All in all a decent stay. Resort fees are on the high end, so that complimentary branded water bottle and the flavoured water and coffees in the pantry, which were constantly running out, are not a freebie, we’re all paying $30 a day for it! Read less
Perfect stay at the Kixby.
Jan 15, 2025C5710QZjamess
The Kixby staff was all great. Jose even helped me to my taxi and made me feel so welcome. The rooms are top quality. The showers have three shower heads. The elevators are quick, although a little difficult to scan your room key. The location is perfect. Don't be hesitant to stay here at all. I stayed four nights.
Will located
Jan 14, 2025nicholasj130Marple
Great boutique hotel with helpful staff, especially concierge Jose. Rooftop bar must be great in summer - less so in January! Useful burger restaurant and bar next door. Location made it easy to get around on foot or subway. Would go back anytime
60th Birthday Celebration - Part 3
Jan 14, 2025StewartjoyceSwindon, United Kingdom
Stayed here as part of my 60th Birthday celebrations, mid-town hotel, sat between Fifth & Six Avenues so very local & close to Times Square, Central Park and Broadway. Very comfortable hotel, two good bars, very helpful staff, would stay there again.
Outstanding Staff
