Virgin Hotels Las Vegas - Curio Collection by Hilton

Although the reception area was busy and noisy when we arrived out first impression of the room was very positive. It was very quiet and spacious, with a door seperating the lobby area and bathroom. We were aware that the hotel was well off the strip when we booked, so no complaints on that score. However, there are no coffee making facilities in the room and with the room service staff on strike for the last two months you have to get dressed to get a morning coffee, not really what you want after a late night (this is Vegas). This is made much worse as the hotel doesn't have a coffee shop so you have to go across the road to the Dunkin Donuts. Not what you'd expect for a hotel of this supposed standard. The worst part of our experience was housekeeping. Stayed 5 nights but the room was only serviced twice. It appears putting the "service room" light on has no effect, I even tried asking the housekeepers who happened to be in the corridor to make-up the room as we were going out one day, but still found it not done when we returned. The irony was on the day we were leaving we had arranged a late checkout for 4:00 pm and lit the "do not disturb" sign but on 4 occassions from 9:00 am onwards the housekeepers decided to walk into the room. Not there when you want them, but really keen to see the back of you apparently. Overall not a credit to the Virgin brand. Read less

I stayed at the Virgin Hotel on my business trip to Lad Vegas, and it was a great hotel. The suite was beautiful and had a spectacular view of the sphere and the city. I loved the little virgin sheep plushie that they put in the room. There were also many options for food at the hotel but they were a bit pricey. The gym was very nice and had many options for equipment including a free weight barbell which was surprising. I had an amazing stay at the hotel because of their front desk employee: Jason. He was incredibly kind and helpful, he made sure to take care of me during my stay and he went above and beyond. Thank you for making my first time stay at the Virgin Hilton Las Vegas Hotel memorable Jason! Ayla from the front desk was very helpful and kind as well when I had issues with my hotel folio when checking out. She made sure to fix the issue fast and take care of me. Thank you to their amazing front desk staff! I will definitely be staying at this hotel again next time I’m in Las Vegas. Read less

I had the opportunity to travel to Vegas for the Consumer Electronics Show (CES) -- one of the world's largest single site conferences and also one of the busiest times of the year to be in the city. While I have stayed at the Hard Rock, and now Virgin Hotels Las Vegas, on previous trips in the spring and summer, I thought it would be helpful to provide a review on my most recent stay in the Ruby Tower mini suite. Dollar--for-dollar, I'm a believer that VHLV has some of the nicest and newest guest rooms of any near-Strip hotel in the market. The beds are comfy, offer plenty of pillows, and you couldn't ask more from the bathroom and closet experience (rain shower and handheld wand?! Double hanging space for clothes? A dedicated makeup vanity with great lighting?! Wow.) From a tech perspective, this property also gets it right and best-in-class. My guest room has a large (65"?) HDTV with a modern channel lineup, smart and dim-able switches for every lighting fixture (bedside lamps; tower lamp; entry areas; bathroom vanity) along with a control panel right next to where you lay down, and from a connectivity perspective, symmetrical, free WiFi (125mbps up and down) property-wide. As a Verizon customer, I also had 3-4 bars of 5G cellular coverage in most areas of the resort - which is sometimes not always the case in these concrete fortresses. I've read some of the previous reviews and their critiques. Here's my thoughts: Airport Noise: Yes, VHLV is located nearby the end of one of Harry Reid International Airports' runway complexes. As as aviation fan, I loved it, because depending on which way the tower was handling arrivals and departures, you could plane-spot a lot of flights. However, I very rarely heard any jet noise unless the departures were happening directly over the property, which is fairly uncommon. LAS typically uses their east-to-west runways for regular wind patterns. Cleanliness: I couldn't have asked for more in terms of the Housekeeping team at VHLV. My guestroom was cleaned quickly each morning and was always restocked with all of the things you'd expect. It also helps that the flooring choices are a combination of LVP (fake wood), ceramic tile, and throw carpets -- allows each surface to cleaned specifically to its material type. Busyness: during CES, multiple large corporations housed their team members at VHLV, so it was busier than usual for a series of weekdays. However, in my experience, this property is very different on the weekends (when the southern California crowd drive into town) vs. during the week (when it's far more quiet). On the plus side, because of being located just off the Strip, you rarely have to wait for a table here and I found the service to be great/the team members personable. All of the restaurants and bars functioned with normal hours (e.g. fancier places for dinner only; others for multiple times of day). The Culinary Union Strike: this was a mixed bag. Some mornings, there would be a handful of people with bullhorns calling every vehicle that entered/left the property "losers" (they really honed in on that term for whatever reason) -- which made me irritated. I'm all for free speech and peaceful protest, but trying to offend customers who either a.) weren't aware of the strike or b.) don't want to get involved in a labor negotiation is a weird tactic to take if you want the property to be successful long-term. Most evenings, especially when it was colder outside, there were hardly any people on the picket line and I never heard noise from them in my guest room. Overall, it was a non-factor for my stay. All in all, if your business travels require you to split time between properties on the Strip and LVCC - like CES does - Virgin Hotels Las Vegas is an excellent choice at a reasonable price point. Being able to earn HHonors points and being recognized for my Diamond status is an added bonus! Read less

Hotels should have to disclose if they are having issues with its striking union members at their property. Staying at the Virgin Hotel for CES. There is a current strike with their culinary workers. The striking workers picket 24 hours a day, play loud music, blast continuous yelling and harass those staying at the hotel and Uber drivers coming into the property. I’m writing this at 3:00am. I know Vegas never sleeps, but this is over the top. Hotel room is clean but nothing special. Hotel has red lights shining on the building, so be aware of your room location to avoid light shining into your room window. Off the Strip, so utilizing Uber. Read less