If you're on the quest for a slice of luxury in an historic location within the heart of New Orleans' French Quarter then look no further than the Hyatt which has access to Bourbon Street as well as wonderful views from above. All of the hotel's guest rooms display a modern design, have 12ft ceilings and are very spacious. If you're looking to relax and regroup then your own peaceful pocket is just moments away in the hotel’s indoor atrium or French Quarter style garden courtyard. Another excellent option is the superb swimming pool which comes complete with bar and courtyard setting to help you relax and unwind prior to experiencing a wealth of on-site dining options. Enjoy casual ambience in the market with Powdered Sugar, traditional seafood dishes at the Red Fish Grill and cocktails and snacks at the Batch Bar. Of course, when you have direct access to the Hard Rock Café, burgers and live music can be quite enticing and thanks to the hotel’s gym you can devour whatever you fancy and still leave room for dessert.
Amenities
Families
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Where is it
Located on Iberville Street, next to Bourbon Street in New Orleans' French Quarter. Transfer time from New Orleans International Airport: 25 minutes.
Hotel information
254 rooms. All with air-conditioning, sofa, 42" HD TV with satellite channels, WiFi access*, iHome® docking station, coffee maker, fridge, safe, iron and board, and hairdryer. King Rooms with 1 king-size bed, sleeping maximum 2 adults.
Queen/Queen Rooms with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Courtyard King Room with 1 king-size bed, sleeping maximum 2 adults.
Courtyard Queen/Queen Room with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Holmes (New Orleans-inspired cuisine, open for all-day dining and drinks). Casting Call (poolside drinks and light bites, with DJ sessions on Fridays and Saturdays). Red Fish Grill (classic New Orleans restaurant, open for dinner and weekend brunch, with live piano music on Saturdays and Sundays). Hard Rock Café (famous burger restaurant, open for lunch and dinner). Room service*. Outdoor courtyard swimming pool. Fitness centre. Complimentary WiFi access. Laundry service*. Concierge. Valet parking $45 plus tax per day (payable locally, subject to change).
This hotel has a resort fee of $23 plus tax per room, per day (payable locally, subject to change).
Resort fee includes: - 2 Welcome Beverages (Beer, Cocktail, Wine) - Complimentary Wellness Water Station - Exclusive 20% Discounts to Cajun Encounters, and New Orleans Legendary Walking Tours - Sazerac House Merchandise Discount - Private tour of Sazerac House for Hyatt Centric quests only. - Complimentary Dessert at Red Fish or Hard Rock with purchase of Entrée - Weekend Yoga in the Courtyard
2 nights.
*Denotes local charge
Based on 538 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (343)
Very good (90)
Average (42)
Poor (30)
Terrible (33)
Exceptional Hospitality in an Unbeatable Location
Jan 22, 2025Tracy R
The hospitality at this hotel is truly amazing, and the location is unbeatable. It’s close to everything but still quiet when you need it to be. The bar serves incredible drinks, and while the decor is a bit dated, it still has its charm. I want to give a special shoutout to the front desk staff—Tracy, in particular—for their guidance and warm,… Read more
The hospitality at this hotel is truly amazing, and the location is unbeatable. It’s close to everything but still quiet when you need it to be. The bar serves incredible drinks, and while the decor is a bit dated, it still has its charm. I want to give a special shoutout to the front desk staff—Tracy, in particular—for their guidance and warm, friendly attitude, which really made my stay exceptional. Without the outstanding staff, this hotel would likely be a three-star experience, but their hospitality elevates it to a very nice hotel. Don’t let my review deter you from staying here; it’s still a wonderful place to visit! Read less
Disappointing Stay with Maintenance Issues and Poor Responsiveness
Jan 21, 2025Quang X V
We recently stayed at the Hyatt Centric French Quarter from January 17th to January 20th, 2025, and unfortunately, this experience fell well below our expectations, especially considering the high standards we’ve come to associate with Hyatt properties. Pros: The front desk staff who assisted us during a disruptive smoke alarm incident were… Read more
We recently stayed at the Hyatt Centric French Quarter from January 17th to January 20th, 2025, and unfortunately, this experience fell well below our expectations, especially considering the high standards we’ve come to associate with Hyatt properties. Pros: The front desk staff who assisted us during a disruptive smoke alarm incident were courteous and helpful. They offered to move us to another room and provided a late check-out, which we appreciated. The location in the French Quarter is also convenient and ideal for exploring the area. Cons: • Room Maintenance and Cleanliness: Upon arrival, we found that some lights in our room were not functioning, which we had to report to the front desk. Additionally, the carpet appeared dirty, giving the room an unclean and poorly maintained feel. The fridge in the room was not plugged in, and even after plugging it in, we found it inconvenient that it hadn’t been prepared in advance. Furthermore, the coffee machine didn’t work even when plugged in, adding to the frustrations. • Smoke Alarm Incident: On our final night, the smoke alarm went off abruptly before 5:00 AM, waking us from sleep. We attempted to call the front desk for over 30 minutes, but no one answered. We eventually had to go downstairs in person to report the issue. As light sleepers, this disruption completely threw off our rest and plans for the day. • Inconsistent Staff Attitudes: While the front desk staff who handled the smoke alarm issue were helpful, other staff members we interacted with during our stay were inattentive and occasionally displayed an unwelcoming attitude when we asked for information. Overall, while the front desk team’s efforts to resolve the smoke alarm issue were appreciated, the overall experience was disappointing. The lack of attention to room maintenance, poor communication during an emergency, and inconsistent hospitality left us questioning the level of service at this property. We have stayed at many Hyatt properties and have always been impressed by their commitment to quality and hospitality, but this stay did not meet those expectations. We hope the management takes these concerns seriously to ensure future guests have a better experience. Would we return? Not unless significant improvements are made. Read less
Perfect Location!!!!
Jan 16, 2025Rayn1793Poughkeepsie, New York
The hotel is in the most convenient location that is close to EVERYTHING in the French Quarter! Burbon St., Canal St., etc was right outside the hotel doors. The MSY airport was a 20 minute ride. The beds were super comfy and the shower got nice and hot, which was great for aching muscles after exploring the area. The hotel staff was… Read more
The hotel is in the most convenient location that is close to EVERYTHING in the French Quarter! Burbon St., Canal St., etc was right outside the hotel doors. The MSY airport was a 20 minute ride. The beds were super comfy and the shower got nice and hot, which was great for aching muscles after exploring the area. The hotel staff was delightful and knowledgeable. I know where I will be staying the next time I go to NOLA! Read less
Hyatt Centric Experience
Jan 16, 2025jim lGlasgow, United Kingdom
A comfortable hotel, the rooms are dated but a very good mattress, I slept very well. I requested a room at the back of the hotel and is was perfectly quiet. The food was excellent but a very small menu with hardly a vegetable in sight! The dining/bar area is in the foyer and, as the weather was chilly, the food was not very warm by the time it… Read more
A comfortable hotel, the rooms are dated but a very good mattress, I slept very well. I requested a room at the back of the hotel and is was perfectly quiet. The food was excellent but a very small menu with hardly a vegetable in sight! The dining/bar area is in the foyer and, as the weather was chilly, the food was not very warm by the time it arrived. Eric the bellhop was so helpful and a very hard working man, he never seemed to pause for breath. Read less
Great stay
Jan 9, 2025LoriP1305Bradenton, Florida
Very nice room and clean. It was very quiet in the room even though it is in the french quarter. Many eating places near the hotel. We took the trolleys everywhere and it was quite convenient. The hotel staff is incredible. They would run to get the elevator button for us and could not have been more helpful and friendly. I highly recommend this… Read more
Very nice room and clean. It was very quiet in the room even though it is in the french quarter. Many eating places near the hotel. We took the trolleys everywhere and it was quite convenient. The hotel staff is incredible. They would run to get the elevator button for us and could not have been more helpful and friendly. I highly recommend this hotel. Read less
Exceptional Hospitality in an Unbeatable Location
