In the middle of Fisherman's Wharf, you'll find yourself in a great spot, close to PIER 39 and Ghirardelli Square. The famous cable car turnaround is just outside too, so you can easily get to other neighbourhoods. There's a smart, maritime theme throughout the hotel making it a warm, relaxing respite from the city. And an American breakfast will fire you up for the day. Why not head over to the notorious ex-prison Alcatraz, wander around vibrant Chinatown or take a walk down to the Golden Gate Bridge.
Amenities
Wheelchair access
Families
Fitness Centre/Gym
Internet Access
Laundry Service
Safety Deposit Box
Valet parking
Close to City Centre
Where is it
Central location, next door to Holiday Inn Fishermans Wharf. Close to Muni Line and cable cars.
Hotel information
252 rooms on 4 floors in 1 building with 2 lifts. All with air-conditioning, TV with pay-per-view films, complimentary WiFi, telephone, mini fridge, coffee maker, hairdryer, safe, iron and ironing board.
Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Complimentary Express Start™ buffet breakfast. Fitness centre with Peloton bikes. Complimentary WiFi. Business centre. Laundry/dry-cleaning service*. Underground valet parking $65 plus tax, per night (payable locally, subject to change). 6 complimentary EV charging stations.
This hotel has a Guest Amenity fee of $25 plus tax per room, per day (payable locally, fee subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 3165 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1150)
Very good (1410)
Average (455)
Poor (90)
Terrible (60)
Poor social service
Jan 24, 2025Michael Andry M
The staffs lack of hospitality. They are rude to customers. One of the staffs in the lobby are not child friendly rudely saying to my kid not to touch one of the fake flowers in the lobby. Then when i took the trolley one staff said impolitely return it. There is this guy too in front desk at january 22, around 9pm, where in we are booked on the… Read more
The staffs lack of hospitality. They are rude to customers. One of the staffs in the lobby are not child friendly rudely saying to my kid not to touch one of the fake flowers in the lobby. Then when i took the trolley one staff said impolitely return it. There is this guy too in front desk at january 22, around 9pm, where in we are booked on the 3rd day and the key to room was not working, and said that the way to fix it is to show the ID of the one who booked, we are tired whole day and can’t get to the room coz the one who booked is not with us and will arrive after some time. He did not try to help or offer what alternative to verify and just let you wait. They have poor social skills. I know they follow rules for security but they approach it in unprofessional and non solution orienter manner. Read less
Not very good
Jan 13, 2025Freedom14131301231
Horrible service food was ok place was subpar. Would check out other places for the same rate even pay a bit more for something nicer. my experience was extremely disappointing. From the moment I arrived, it was clear this establishment lacked basic hospitality standards. The check-in process was frustratingly slow, with a disorganized front desk… Read more
Horrible service food was ok place was subpar. Would check out other places for the same rate even pay a bit more for something nicer. my experience was extremely disappointing. From the moment I arrived, it was clear this establishment lacked basic hospitality standards. The check-in process was frustratingly slow, with a disorganized front desk and staff who appeared uninterested in assisting guests. The room itself was subpar. It had a stale odor, the carpet was visibly stained, and the bathroom was in dire need of maintenance. There was mold in the shower, and the faucet dripped incessantly, making it impossible to sleep peacefully. Additionally, the bed linens were questionable, with suspicious stains and an uncomfortable mattress that creaked loudly with every movement. The final straw was the staff’s indifference to my concerns. When I mentioned the issues at checkout, I was met with shrugs and a dismissive attitude. I would not recommend this hotel to anyone and will certainly never return. I don’t write many reviews also the elevator did not work Read less
Holiday Inn Express & Suites Fisherman's Wharf San Francisco CA
Jan 5, 2025DannyffzCalifornia
The location was very near SFO Fisherman's Wharf. The hotel is clean and very nice. The room is clean and bedding/ pillow were clean and nicely done. Hotel Parking is limited and available only thru pre-paid option. There is coffee at the lobby 24/7. Breakfast is averaged. Front reception (Erica) was very helpful with our hotel parking. She… Read more
The location was very near SFO Fisherman's Wharf. The hotel is clean and very nice. The room is clean and bedding/ pillow were clean and nicely done. Hotel Parking is limited and available only thru pre-paid option. There is coffee at the lobby 24/7. Breakfast is averaged. Front reception (Erica) was very helpful with our hotel parking. She provided all the necessary information of our stay. Read less
Great location and excellent value for money
Dec 11, 2024dancer62Wuppertal, Germany
We chose this hotel based on location and price. It represents excellent value for money, and the location was perfect to catch the cable cars, bus and tram. Get a day pass for $13 including cable cars from either the Cable Car turnaround or Walgreens on Columbus - the only cheap thing in San Francisco! There are many restaurants in all price… Read more
We chose this hotel based on location and price. It represents excellent value for money, and the location was perfect to catch the cable cars, bus and tram. Get a day pass for $13 including cable cars from either the Cable Car turnaround or Walgreens on Columbus - the only cheap thing in San Francisco! There are many restaurants in all price classes within a few minutes walk. For those wanting to hire a car on leaving, Hertz, Alamo, National and Enterprise have locations practically around the corner. Our king room was large, clean and relatively modern. It was quiet, apart from some hallway noise. The bathroom was adequate. Shower pressure very low. Breakfast was of a good standard, with daily changing menu items. Watch out for the biscuits…..they were only there on one day and I missed them 😥. My biggest problem was the bathroom light that works on a movement sensor. At night, it lights up the room like Piccadilly Circus when someone goes in. It can be switched off, but will come on again the next time someone goes in. Hardly energy saving, as I couldn’t figure out when it turned itself off, so it stayed on seemly for ever. Otherwise, we were very happy and would stay again. Read less
Clean, up to date and excellent location
Nov 30, 2024960mellezDevonport, Australia
Hotel is tidy and great location. Rooms very clean and modern and nothing to fault. Beds very comfortable and spacious. Absolute great location in walking distance to various landmarks. Even managed a quick swim nearby (yes in November 😳🏊♂️) Staff very helpful. Breakfast very easy and good enough for the price. Easy early check in and… Read more
Hotel is tidy and great location. Rooms very clean and modern and nothing to fault. Beds very comfortable and spacious. Absolute great location in walking distance to various landmarks. Even managed a quick swim nearby (yes in November 😳🏊♂️) Staff very helpful. Breakfast very easy and good enough for the price. Easy early check in and others found the bagage holding area very helpful. Recommend Read less
Poor social service
