If you're looking to get amongst the very best of Boston's Back Bay area then The Westin Copley Place gives you a plush platform from which to spring into all the downtown action. Boasting a AAA Four Diamond award and the only Green Seal certification in Massachusetts means that this hotel definitely has your best interests at heart, with Heavenly baths and beds adding to the contemporary comforts to be found in your guest room or suite. Making space for dining out is also an excellent idea whilst in Boston and as you'll find a Brazilian steakhouse and Japanese restaurant on-site, as well as craft cocktails served at Bar 10, you know that this is an awesome offer that's going to be pretty hard to beat. From the views from the Pru's 50th floor to the brownstone boutiques on Newbury Street, the Westin Copley Place provides access to all of Boston, with a walkway entrance to Copley Place Mall just the tip of the iceberg with regards to things to do in the City on the Hill.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Close to City Centre
Where is it
Back Bay location on Huntingdon Avenue, close to numerous downtown attractions, including Copley Place Mall which is connected via a second floor skywalk. Transfer time from Boston Logan International Airport: 15 minutes.
Hotel information
803 rooms and suites, across 36 floors. All with air-conditioning, WiFi access, HDTV, iPod docking station, tea/coffee-making facilities, safe*, mini fridge, iron and ironing board, bathroom amenities, bathrobe, and hairdryer. Traditional Guest Rooms are 293 sq. ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
City View Rooms are 392sq ft and have views of Hancock Tower, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Corner King Larger Rooms are 400sq ft and have views over Boston, with 1 king-size bed, sleeping maximum 3 people (3rd person on a rollaway bed).
River View Rooms are 392sq ft and have views of Charles River, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Studio Suites are 480–550sq ft and have views of the city from their corner location, with 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people (5th person on a rollaway bed).
River View Studio Suites are 550sq ft with views of Charles River and a spacious living area, with 1 king-size bed plus a sofa bed or 2 queen-size beds plus a sofa bed, sleeping maximum 5 people.
Executive One Bedroom Suites are 550sq ft with city views, and a separate living room, with 1 king-size bed, sleeping maximum 3 people.
Club Rooms provide access to the club lounge which includes complimentary continental breakfast, hors d'oeuvres, complimentary non-alcoholic drinks, high-speed WiFi, and complimentary business services.
Fogo de Chão (Brazilian steakhouse, open for lunch and dinner). ShabuMaru (Japanese cuisine, open for lunch and dinner). Bar 10 (cocktails and classic American dishes, open for breakfast and dinner). Starbucks®. Ingredients (coffee bar and grab-and-go food). The Huntington (American breakfast, temporarily closed).
24-hour WestinWORKOUT fitness centre.
Valet parking $65 plus tax, per night (payable locally, fee subject to change). Laundry service*. Room service*. Gift shop.
*Denotes local charge.
One person must be aged 21 years and over in each room at check-in.
Based on 5082 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2592)
Very good (1590)
Average (540)
Poor (208)
Terrible (152)
My "Go-to" hotel in Boston. Front Desk Staff awe Awesome!!
Dec 31, 2024AlwaysRunning2016Montreal, Canada
This Westin is one of the best managed that I have ever stayed it and will continually return to. The hotel is located exactly where you want to be in downtown Boston (Copley area, close to many great places and fully connected indoor to Shopping malls). The hotel has been completely renovated with rooms that are completely modern, well decorated,… Read more
This Westin is one of the best managed that I have ever stayed it and will continually return to. The hotel is located exactly where you want to be in downtown Boston (Copley area, close to many great places and fully connected indoor to Shopping malls). The hotel has been completely renovated with rooms that are completely modern, well decorated, cozy, and have fantastic views . We stayed very high up and the view was spectacular. The lobby restaurant was really good - so happy I ate there. Note, for Bonvoy elite members, the Lounge was really great on the 5th floor - Top service, excellent snacks and delicious Hors d’Oeuvre. The best part of all was Brandin at the front desk (along with Eunice). He provided a sincere warm welcome with a smile, made us feel at home and took great attention to detail with helping us get the best room available - truly thankful. They both exemplified true professionalism in attitude and job execution. Wow! Very impressed. The whole Front Office and Operations Team should be congratulated. Thanks again for a great stay!! Keep up the great work. Read less
Paid a Night to NOT STAY THERE TITANIUM MEMBER INSULTING
Dec 29, 2024TGSMIAMIMiami, Florida
Titanium Member Disappointed $$$. Booked 4 nights but had a business meeting so needed to return to Miami a day earlier. Charged me Penalty for the 4th night booked anyway for EARLY CHECK OUT. So i paid a night to NOT stay there. Insulting to say the least especially as a Titanium Bonvoy Member. Worst was this was self inflicted by the property to… Read more
Titanium Member Disappointed $$$. Booked 4 nights but had a business meeting so needed to return to Miami a day earlier. Charged me Penalty for the 4th night booked anyway for EARLY CHECK OUT. So i paid a night to NOT stay there. Insulting to say the least especially as a Titanium Bonvoy Member. Worst was this was self inflicted by the property to bill me for a room i did not stay in? that was the incredulous part. NO follow up from the hotel of my complaints. just an awful waste of time and insulting . Executive lounge is closed on weekends. Much better treatment at other properties and why anger your most loyal supporters incredible. Stayed in La Concha Key West a couple nights later had trouble making the arrival day for the reservation, they were more than happy to help me change my dates. That was service. Ungrateful Westin Copley so too many Bonvoy Properties Competing and hotel was not that great on top of that. so so restaurant and front desk understaffed. Otherwise it was ok Read less
Good location, very good accommodation
Dec 25, 2024william zWrentham, Massachusetts
Located in reasonable walking distance of the gardens and the common the hotel offers spacious rooms, access to a variety of good restaurants in the area, a convenient high end shopping mall and some local attractions. One should not have any problems walking to many of Boston's more popular sights. the staff is helpful and convivial and if you… Read more
Located in reasonable walking distance of the gardens and the common the hotel offers spacious rooms, access to a variety of good restaurants in the area, a convenient high end shopping mall and some local attractions. One should not have any problems walking to many of Boston's more popular sights. the staff is helpful and convivial and if you are looking for a higher end hospitality offering this is an excellent choice. Read less
Ok hotel. Meets the minimum. Lacks room service options.
Dec 18, 2024SimplicitLySan Francisco, California
This was my 3rd or 4th visit to this hotel, and each visit has gotten progressively more disappointing. Also not the place to be if you get sick. It feels like my room is downgraded with each visit (from floor to view) , which is understandable, bc as a platinum member I probably got an upgrade the first time, and each time after that just got… Read more
This was my 3rd or 4th visit to this hotel, and each visit has gotten progressively more disappointing. Also not the place to be if you get sick. It feels like my room is downgraded with each visit (from floor to view) , which is understandable, bc as a platinum member I probably got an upgrade the first time, and each time after that just got what was available. Still disappointing, but not a big deal. I was feeling sick this trip and was mostly confined to my room, I ordered room service the first night, but by the next day I didn’t want anything on the menu (just needed some comforting soup and was tired of their clam chowder) and I ordered outside food and needed utensils. Room service said it would take 35min to bring utensils. Or needing to heat the outside food ($10 fee and also 30 minute wait). Or the lack of 24 hour room service- I was inside on back to back calls and tried to order lunch and was told no room service available during the day. Then when checking out, the printers were broken, there were mistakes on the bill, I had to rush out so they said they would fix it and email me. But over, just left me feeling not great about the hotel. That said, bed was comfy. Rooms were in decent condition, and most importantly the location is close to our offices. If it were not for the location, I would stay elsewhere, and would not recommend the hotel. Read less
Business Trip
Dec 15, 2024X2728HUjcNewport, Rhode Island
The staff at the Westin Copley Place always makes me feel at home. A shout out to Duane, Irene and the Westin Club Staff (David, Tia, Freddy & Chen). Excellent location in Back Bay. The rooms are comfortable and very clean. Highly recommend this hotel.
My "Go-to" hotel in Boston. Front Desk Staff awe Awesome!!
