Sheraton Boston

Boston, USA

Virgin rating

The hotel

Putting you right in the historic heart of the Back Bay neighbourhood, the Sheraton Boston is in the perfect spot to explore this walkable city. And when you're back, there’s even pool and gym facilities to retreat to after a day of adventure. Step out the front doors and you’ll find some of the best bits of the city within a few minutes’ walk – from Boston Common and Public Gardens to the latest sightseeing attraction, View Boston with unbeatable 360 views over the twinkling skyline. There's also not one but two conveniently connected malls so you can shop to your heart's content.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

Centrally-located in the heart of Boston's Back Bay neighborhood within walking distance to Copley Square and Newbury Street. Connected via an indoor passage to The Shops at the Prudential Center Mall. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

1220 rooms and suites on 29 floors. All with air-conditioning, TV, tea/coffee-making facilities, complimentary bottled water, mini-fridge, bathrobes, WiFi access*, safe, iron and ironing board, bathrobes, bathroom amenities, and hairdryer. 

Traditional Rooms are 240 sq ft with 1 king-size bed, 1 queen-size bed, or 2 double beds, sleeping maximum 4 people.

Premium Rooms are 228 sq ft and have views of the Charles River, with 1 king-size bed or 1 queen-size bed, sleeping maximum 2 people. 

Executive Deluxe Rooms are 350 sq ft and have 1 king-size bed plus sofa bed, sleeping maximum 3 people. 

One Bedroom Junior Suites are 415-480 sq ft and feature a separate living room with sofa bed, and bedroom with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

  • Booking Bonus: Receive up to 30% off the accommodation cost when travelling between 24 Oct '24–31 Dec '25. Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Indoor swimming pool with outdoor deck and retractable roof. 24-hour fitness centre. 

Complimentary WiFi in lobby and public areas. Convenience store/Gift shop. Self parking $70 plus tax, per day (payable locally, subject to change). Laundry/dry-cleaning services*. Concierge. Room service*. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge. 

Please note: This hotel is currently undergoing renovations to the guest rooms, restaurant, and lobby. Noise disruptions will be kept to an absolute minimum. Room service will be available, allowing you to order breakfast, lunch, dinner, snacks, sweets and beverages. The check-in experience will move to a temporary space in the lobby for the time being, however you can also use the Bonvoy app to check-in. The pool deck remains early. The renovations are expected to be completed in October 2024.

Please note: one person must be 21 years or over in the room to check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1303)
  • Very good (1258)
  • Average (562)
  • Poor (173)
  • Terrible (213)
Image of the Tripadvisor rating Great Value, Great Location

Jan 19, 2025 lukelappe2 Connecticut

The Sheraton Boston Hotel is in an ideal location for many possibilities during a weekend getaway, whether you want to catch a Sox game, visit Back Bay, or head downtown. The hotel itself was under renovation during my stay, so the lobby and dining area were closed, however, this did not take away from the comfortability of my stay. My renovated… Read more
The Sheraton Boston Hotel is in an ideal location for many possibilities during a weekend getaway, whether you want to catch a Sox game, visit Back Bay, or head downtown. The hotel itself was under renovation during my stay, so the lobby and dining area were closed, however, this did not take away from the comfortability of my stay. My renovated room, while small, was extremely clean and comfortable. The rates are competitive and the front desk staff are extremely friendly. Read less
Image of the Tripadvisor rating بوسطن

Jan 12, 2025 Christina S Maine

I’ve stayed at the Sheraton many times in the past due to the amazing location in Boston (and it’s next door to my favorite bakery, Flour!). My most recent stay was in one of their newly renovated rooms and WOW…the upgrades are really nice! Comfy beds (other than the not so comfy pillows), incredible shower, friendly and helpful staff make for a… Read more
I’ve stayed at the Sheraton many times in the past due to the amazing location in Boston (and it’s next door to my favorite bakery, Flour!). My most recent stay was in one of their newly renovated rooms and WOW…the upgrades are really nice! Comfy beds (other than the not so comfy pillows), incredible shower, friendly and helpful staff make for a wonderful stay. Read less
Image of the Tripadvisor rating Renovation Bliss Meets Housekeeping Miss

Dec 31, 2024 loricO8459RK Pompano Beach, Florida

Ok, this review is a tricky one. The hotel is under going renovations. The room was gorgeous. Updated, clean, modern, great amenities, beds are super comfortable and plush and soft. Here's the tricky part. As the hotel is undergoing renovations they did not have a restaurant or a bar. As it's in the Prudential mall would be fine, unless, you want… Read more
Ok, this review is a tricky one. The hotel is under going renovations. The room was gorgeous. Updated, clean, modern, great amenities, beds are super comfortable and plush and soft. Here's the tricky part. As the hotel is undergoing renovations they did not have a restaurant or a bar. As it's in the Prudential mall would be fine, unless, you want a drink (soda or otherwise) after 9pm when everything closes. Because then if you order room service they charge you a $6 delivery fee which is ridiculous. If they don't offer any services then the delivery fee should be waived. Here's where I also had an issue, the body wash in the shower was completely empty. Also, one of the free bottles of water they provide in the room was already opened and half gone. Gross!!! So while the renovations are going great, housekeeping needs some work. Read less
Image of the Tripadvisor rating Great place and location to stay

Dec 26, 2024 Coachwoodsjb Babylon, New York

Quick trip to Boston 12/21/24 - 12/23/24. The hotel is under construction, however, they have done everything they can to not have it interfere with your stay. The location is amazing and is just a T Ride away from anyplace you would want to visit in the city.
Image of the Tripadvisor rating Crap management attitude lie and keep deposit

Dec 24, 2024 Journey44962616595

Hotel sheraton newton is bad attitude of manger and stuck up reception owes me $200 for no breakfast and deposit never got back. No maiden spoke English and above highway it's not a nice place to stay atmosphere is bad never stay here it's crap!!!!!!!!!