Jumeirah Zabeel Saray

Dubai Beach, Dubai

Virgin rating

The hotel

Indulge in a timeless culture of hospitality at Jumeirah Zabeel Saray. This spectacular beachside resort is located on the West Crescent of the exclusive Palm Jumeirah in Dubai and offers exhilarating views of the Arabian Gulf and Dubai’s impressive skyline. The hotel is lavishly decorated in an elegant style reminiscent of the magnificent Ottoman era and features spectacular hand-painted ceilings and murals, crafted marble, crystal chandeliers as well as art worthy of the finest galleries. The resort offers exquisite dining experiences, stunning guest rooms and an array of leisure activities. Guests can enjoy a day well spent at the 1km pristine beach or embark on a journey of the senses at the award-winning Talise Ottoman Spa, one of the largest, most opulent spas that the world has to offer. Jumeirah Zabeel Saray is an iconic destination that recreates the majesty of the Ottoman era whilst offering guests unforgettable moments that are luxurious yet intimate. Be it through dining, leisure, rejuvenation or relaxation, we constantly strive to provide guests with exceptional experiences that offer the perfect mix of imaginative and exhilarating activities.

Amenities

  • Kayaking
  • Tennis
  • Water Skiing
  • Kids Club
  • Wheelchair access
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

Situated on the West Crescent of Palm Jumeirah, Jumeirah Zabeel Saray is a mere 45-minute drive from Dubai International Airport. The resort offers access to the business district, world-class golf courses, theme parks, shopping malls and traditional souks, while providing guests with a tranquil haven complemented by views of the Arabian Gulf.

Hotel information

405 rooms and suites. All with air-conditioning balcony, 48” LCD TV with pay-per-view films, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Superior King Rooms are located on the 1st-2nd floors, with private balcony, partial views towards the Arabian Gulf and the resort, with 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Half Board option: includes buffet breakfast at your property, plus a choice of lunch or dinner which is available on a dine-around basis at a selection of over 40 restaurants within the Jumeirah resorts: Madinat Jumeirah, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, and Jumeirah Emirates Towers. Transport is not included.

Please note: some restaurants require a supplement fee.

Drinks Package Options: drinks packages can now be added to both Bed & Breakfast and Half Board for a per person, per day fee. All guests in the room must be on the same package, (under 21 Package can be added for children sharing the room with adults).

Under 21's (non alcoholic) Drinks Package: local still and sparkling water, tea/coffee, soft beverages and Ice cream.

Dine around drinks package: house bottle beer, house wine by the glass, house pour spirits, local still and sparkling water, tea/coffee and soft beverages.

Unlimited drinks package: house bottle beer, house wine by the glass, house pour spirits, local still and sparkling water, tea/coffee and soft beverages. Drinks can be redeemed in the following outlets: Zabeel Social, Amala, Al Nafoorah, Tori Tori, Imperium, Zaabaa and Zenzi Beach.

Premium unlimited drinks package: house bottle beer, house wine by the glass, house pour spirits, local still & sparkling water, tea/coffee and soft beverages. Drinks can be redeemed in the following outlets: Zabeel Social, Amala, Al Nafoorah, Tori Tori, Imperium, Zaabaa, Zenzi Beach and Pool & Beach.

Room upgrades

Superior Double Rooms with 2 double beds, sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Deluxe King Arabian Sea View Rooms with Ottoman–themed furnishings and views of Dubai’s shoreline and skyline, and 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Deluxe Double Arabian Sea View Rooms with 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Club King Rooms with sweeping palm views and Club Lounge access, with 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Club Double Rooms feature Palm View with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Club Lounge benefits (adults-only):

- Open daily from 07:00 to 23:00

- Exclusive check-in and check-out services at the Club Lounge

- Breakfast: 7:00am 11:00am

- Afternoon tea (buffet): 2:00pm- 4:00pm

- Happy Hour (canapés): 5:30pm-7:30pm

Family Lounge at Zenzi:

- Check-in at Zenzi's main reception area

- Breakfast: 7:00am-11:00am

- Afternoon tea: 3:30pm-5:00pm

- Happy Hours: 5:30pm-7:00pm

Please note: Club Lounge facilities are for Club Room guests only.

Interconnecting rooms on request and can be booked at the time of booking.

Grand Deluxe Family Rooms with 2 bedrooms and 1 king-size bed, 2 single beds, sleeping maximum 3 adults, or 3 adults and 1 children (under 12 years), or 2 adults and 2 children.

Imperial One Bedroom Suites located on the highest floor of the resort with views of the entire resort with king-size bed and 1 rollaway bed, separate living/dining room and views of the Arabian Gulf, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suites with 1 king-sized bed and 1 rollaway bed, separate living area, sea views from private balcony overlooking the Arabian Gulf or Palm Jumeirah Island, amenities by Asprey London and a complimentary basket of fruits upon arrival, sleeping maximum 3 adults or 2 adults and 1 child (under 12 years).

2-Bedroom Suites are spacious at 142 sq m, with a living and dining area, private balconies overlooking the Arabian Gulf and a sumptuous gift basket of seasonal fruits. The master bedroom has 1 king-size bed and the other bedroom has 2 double beds and a rollaway bed, sleeping maximum 4 adults and 2 children, or 2 adults and 4 children.

Grand Imperial Suite, located on the Imperial floor, offers 310 sq m of living space with a private sauna, terrace, separate living and dining room and master bedroom with 1 king-size bed and rollaway bed, sleeping maximum 3 adults or 2 adults and 1 child.

Please note: children (12 years and under in winter and 15 years and under in summer) sharing existing bedding. Extra beds at a charge.

  • Booking Bonus: Book by 4 Feb '25 to receive up to 50% off the accommodation cost for travel between 18 Dec '24 - 11 Jan '26.  Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

9 restaurants and bars: Imperium (International cuisine, all-day dining and weekend brunches), Zenzi Beach (South American cuisine), Al Nafoorah (Lebanese cuisine), Amala (Indian cuisine), Tori Tori (Contemporary Japanese sharing style Izakaya), Zabeel Social (casual American cuisine), Arcadia (outdoor country style kitchen), Sultan’s Lounge & Sultan’s Delights, Zaabaa (cigar lounge).

59 metre infinity swimming pool and 2 Jacuzzis. Talise Ottoman Spa* with indoor pool. There is also a snow room in which to cool off after the sauna/hammam. Fitness centre*. 2 tennis courts. Water sports* including water-skiing, paddle boarding, kayaking and pedal boats. Beach volleyball. Cinema (showing 4 films a day). Shopping arcade with 14 premium boutiques. Sindbad's Kids' Club* with kids' pool and playground. The Beach Shack (a social space for teens and older children with ping pong table and sport screens). Theatre.

Complimentary WiFi. Complimentary newspaper app. Laundry/dry-cleaning service*. 24-hour room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

5 nights between 27 Dec-1 Jan.

No check outs on 31 Dec. Gala dinner supplement applies.

* Denotes local charge.

Please note: in relation to New Years Eve Gala bookings, please add to reservations a preference of restaurant, detailing guests name, arrival date and number of people along with any dietary requirements.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7734)
  • Very good (1176)
  • Average (541)
  • Poor (232)
  • Terrible (234)
Image of the Tripadvisor rating Best service you will find Dubai. Brilliant for families and couples.

Jan 25, 2025 J6298XKmatthewp Romford, United Kingdom

Honestly the best hotel service we have ever experienced. Great beach. Brilliant toddlers splash pool and kids clubs. WhatsApp e-concierge which is dreamy when needing warm milk for babies before bed/morning and bottles sterilised etc. Onsite restaurants are delicious and rival any restaurants you’d find in Dubai.
Image of the Tripadvisor rating Thanks Santhosh!

Jan 25, 2025 Lee P

We spent the day at the beach and had a phenomenal experience. Thank you, Santosh for taking care of us! We felt well taken care of and would highly recommend it to couples and families. The beach was quiet and peaceful. The music was also great.
Image of the Tripadvisor rating Can’t recommend

Jan 24, 2025 JessTravel93

We stayed at JSZ in January for 10 nights with our baby girl. This was our second stay and it was not comparable to our first stay 6 years ago. There was issues with our room when we arrived so the first day was us waiting to get another room. The reception kept promising it won’t take long but we ended up waiting until 5pm that day, basically… Read more
We stayed at JSZ in January for 10 nights with our baby girl. This was our second stay and it was not comparable to our first stay 6 years ago. There was issues with our room when we arrived so the first day was us waiting to get another room. The reception kept promising it won’t take long but we ended up waiting until 5pm that day, basically loosing a full day. The minibar was completely empty when we got to our room and it took the staff 6 days to fill it up after we asked for it twice every day. We asked to talk to the manager which was completely ignored. The house keeping team left our door open and unlocked after cleaning the room. On our second last day we received a welcome card (way too late) and some chocolate which had insects on the plate. While checking out the manager all of a sudden wanted to talk to us and gave us a AED 200 discount, which didn’t make up for all the issues we had unfortunately. We did love how specious our family room was and I personally love hotels that don’t have carpets in the room. But won’t be staying there again. What they charge per room does not relate to the quality and is highly exaggerated. The management does not care about their guests at all. I’ve stayed in much cheaper hotels where we got treated a lot better. Read less
Image of the Tripadvisor rating A great relaxing week, and a big thank you to all staff who made our stay so good

Jan 24, 2025 Sandra M

We haven’t been to the Jumeirah Zabeel Saray for a few years but we had a lovely week there. The staff are so friendly and courteous and they are really happy to help in any way they can. We booked the Club Lounge which was fantastic, once again all the staff working in there gave excellent friendly service, also we enjoyed the food and the… Read more
We haven’t been to the Jumeirah Zabeel Saray for a few years but we had a lovely week there. The staff are so friendly and courteous and they are really happy to help in any way they can. We booked the Club Lounge which was fantastic, once again all the staff working in there gave excellent friendly service, also we enjoyed the food and the service in the Imperium restaurant. Our room was cleaned every morning and staff came in the late afternoon too. Around the pool we were looked after every day by Munir as he found us sun beds where we wanted to be, he does a great job. We cannot fault anyone at this hotel and hope to be coming again later in the year. Read less
Image of the Tripadvisor rating Great experience

Jan 23, 2025 Adi D

Incredible experience - location, service, food - all amazing! The staff were all amazing - too many to name! Islam at the main pool was particularly helpful and attentive! Thanks! We’ll definitely be back and recommending to friends and family