Rixos Premium Saadiyat Island

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288 rooms, suites and villas. All with air-conditioning, balcony (subject to availability), flat-screen TV, WiFi access, marble floors, mini-bar (stocked with a selection of soft drinks and beer per day). Deluxe Rooms Garden View with oversized bay windows and 1 king-size bed, sleeping maximum 2 adults and 1 child.

Ultra All Inclusive: includes the below services.

- Turquoise restaurant (breakfast, lunch, dinner)

- Farasha Bar & Lounge

- People Restaurant

- L'Olivio (reservations required)

- Mermaid (reservations required)

- Orient (reservations required)

- Aja (additional charges apply to the teppanyaki show, reservations required)

- Highlights pool bar, Aqua Bar, Vitamin Bar, Ame Beach Bar, Savanna Sol, Arela Terrace & Bar (open seasonally)

- Shisha Lounge (cigars, shisha service and selected alcohol beverages are at an extra charge)

The above restaurants and bars serve a selection of alcoholic beverages (pouring brand of vodka, tequila, rum, whisky, gin, selection of beer and house wine) and non-alcoholic beverages (tea/coffee, juices, soda, diet soda, water).

Please note: à la carte restaurants operate on a rotation basis, not all outlets are available on the same day. Minimum length of stay of 3 nights is required for à la carte usage. Arrival date dining is at Turquoise restaurant. A la carte dining begins from the second day of your stay. Three-night stays: eligible for complimentary use of two à la carte restaurants. Four-night stays: eligible for complimentary use of à la carte restaurants up to three times. Five-night stays or more: eligible for complimentary use of à la carte restaurants up to four times. All bookings must be made in advance at the “Restaurant Reservation Desk” in the lobby and are subject to availability. Guests are entitled to a five-course meal and unlimited beverages at a la carte restaurants.

Deluxe Rooms Sea View with 1 king-size bed, sleeping maximum 2 adults, 1 child and 1 infant.

Premium Pool Access Rooms are located on the edge of the hotels pool, with 1 king-size bed, sleeping maximum 2 adults, 1 child and 1 infant.

One Bedroom Suites with either garden, or sea views, have 1 king-size bed in the bedroom and living room with 1 sofa bed (180cm X 150cm), sleeping maximum 3 adults, 1 child and 1 infant.

One Bedroom Suites Pool Access with 1 king-size bed in the bedroom, living room with 1 sofa bed (180cm X 150cm) and a balcony with direct access to the swimming pool, sleeping maximum 3 adults, 1 child and 1 infant. Two Bedroom Suite Pool Access are also available, maximum 5 adults, 1 child and 1 infant.

Two Bedroom Family Rooms with garden views, sea views or pool access, with 2 king-size beds or 1 king-size and 1 twin bed, sleeping maximum 4 adults, 1 child and 1 infant.

Two Bedroom Suites sleeping maximum 5 adults, 1 child and 1 infant.

Club Prive by Saadiyat Island (3 bedrooms, sleeping maximum 6 adults, 1 child and 1 infant), Villa Prive (4 bedrooms, sleeping maximum 8 adults, 1 child and 1 infant) and the Presidential Suite (2 bedrooms, sleeping maximum 4 adults, 1 child and 1 infant) are also available.

Perfect Excellence

Jan 24, 2025 BoardingPass605510

From the moment we arrived and until we left we found the service to be extremely professional, very friendly and helpful. No matter who you dealt with, you received personal service which was given so willingly and ably. The buffet restaurant and the speciality restaurants served excellent food and gave brilliant service. Speciality restaurants each had their own ambience and atmosphere. many of the same staff served in the different restaurants and were so personable and interested in you. The new year eve gala dinner was an amazing event, full compliments to all the staff involved in the planning and execution of the fantastic event. Housekeeping was perfect and the whole ambience of the hotel was simply very gracious and relaxing. There were a number of staff who deserve very special mention. Read less

I really liked the excellent hotel, good service, food and excellent staff, I would like to say a special thank you to E

Jan 24, 2025 Дарья Н

I really liked the excellent hotel, good service, food and excellent staff, I would like to say a special thank you to Ekaterina, who looked after our child, our baby was delighted, Ekaterina managed to find contact with our difficult child and interest him. Exact words again.

My wonderful experience in this hotel began with the coffee man named Momen right at the entrance.

Jan 23, 2025 NorthStar14691767790

As I and my family entered the hotel and waited for our room to get ready, we sat on very soft and comfortable, yet very luxurious looking couches and enjoyed the looks of the reception with traditional middle eastern coffee that a “coffee man” (that’s how that man calls himself) gave us. It was so delicious! Those spices in that coffee… Read more

Not a Turkish delight

Jan 22, 2025 ricky39 London, United Kingdom

My wife is handicapped and I specifically requested a room near a lift. This had been requested in writing. After a lot of messing around by an indifferent member of staff we were offered a room designed for a handicapped person. The room was fine except it couldn’t have been further away from the lift. Whoever designed this hotel with that feature is incompetent. As it was the second room we had seen and we had travelled overnight and were exhausted we accepted it but it involves a long walk every time we leave our room. The hotel building is magnificent and beautifully furnished and the staff in the restaurant, the pool and housekeeping are magnificent but it is some ways well below what I expect from a five star hotel. The worst feature is the food which is poor. I accept that it has a strong Turkish influence but I have worked in Turkey over several years and by Turkish standards it is below 5 star standard. We even eat last night an otherwise pleasant meal that I suspect contained MSG. Read less

Rixos vs Ikos

Jan 21, 2025 7carab London, United Kingdom

This is the 2nd time we’ve stayed at the Rixos Saadiyat Island. We’ve also stayed at a couple of Ikos hotels so thought a review plus a comparison of a similar type hotel would be helpful. Both all inclusive. Key thing to note is that Rixos only allows a certain number of a la carte restaurant bookings and you have a cap (4 bookings). You also have a set menu at all restaurants where you can only choose 1 thing per course. Ikos is a free for all subject to restaurant availability and you can order whatever you like. The other key difference was no room service was included in Rixos. If you’re like us who have children who go to bed early it didn’t leave us with many opportunities once they’d been put to bed. We were hoping to enjoy a nice glass of wine sitting on the balcony whilst our son was in bed but all alcohol is chargeable (circa £13 for a single G&T). The staff were very strict (to the point of being rude) of not allowing alcohol from the bar areas to the room so we couldn’t even order at the bar and bring it back to our room. This was very disappointing especially given the cost of the hotel. SERVICE SERVICE SERVICE. Rixos just doesn’t have it. There’s a lack of motivation by the staff to provide helpful and personalised service. The main bar area where everyone goes to at night is dismally under staffed. There is no management in restaurants when you’re struggling to get served and because it’s all inclusive, it feels like there is no motivation from the staff as they’re not getting tips. We were tipping and still struggled! If you compare this to Ikos it’s a different level the staff are all incredible and make you feel so special. Kids pool - at Rixos some of the water features didn’t work and there’s holes in the pool where equipment used to be and has been taken away. It was very tired. Kids club - there were lots of Russian families so lots of the kids club and songs were in Russian so our son struggled to follow. Given that Ikos is mainly aimed at European families most of the clubs are all in English which is helpful. Reception - some of the rudest people I’ve met in hospitality. The front of house are meant to be the pinnacle of the hotel. I would have mentioned some of the frustrations I’d had at check out but I was never asked how my stay was. We were simply asked for our credit card and room keys. In Ikos they check in with you half way through the holiday to see how it’s going, great to touch base with the Ikos staff and give feedback. This doesn’t happen at Rixos. Weather - the only thing that Rixos has going for it in the European Winter. Cost - circa the same? Rooms - in the Rixos rooms sockets were broken and there were often things that had to be fixed throughout the stay. In Ikos the rooms are very modern and don’t feel tired. Communication - I emailed numerous times prior to arrival with questions. Chasing constantly. In the end I had to google and find the sales managers email and send it to her to get a response. We came back to the hotel as we had fond memories from 2 years ago but this trip completely underwhelmed us. I don’t know whether Ikos has spoilt us or this has really dropped in standards (potentially both) but a hugely disappointing stay for us. Read less

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