Excellent staff team
Jan 24, 2025 clairemN3287DA Uckfield, United Kingdom
From the moment we arrived at Male airport to departure, we were looked after by staff from the resort and ushered through to the bus to take us to the seaplane terminal. Everything worked well. On arrival at the resort, we were given a cool welcome drink. Our room wasn’t ready so we had lunch in the Ahima ( adults only) restaurant. The same lady… Read more
From the moment we arrived at Male airport to departure, we were looked after by staff from the resort and ushered through to the bus to take us to the seaplane terminal. Everything worked well. On arrival at the resort, we were given a cool welcome drink. Our room wasn’t ready so we had lunch in the Ahima ( adults only) restaurant. The same lady who checked us in came and collected us to take us to our room. We had chosen a jacuzzi water villa in the adults only area of the island. It was spacious, detached and private. The bed was on the firm side for me but not uncomfortable. The sheets were changed alternate days and there was an excellent turn down service in the evening when you could have your towels changed for a second time if you wanted. Nihan, was brilliant, keeping our room spotlessly clean. We were on the AIP board basis and could use most of the contents of the minibar which was restocked daily. We also received half a bottle of champagne on the first evening. The air con wasn’t working when we arrived but the problem was quickly rectified . We ate exclusively in the Ahima restaurant and had our own waiter for the duration. Meezad was excellent and remembered exactly what we liked to drink. He was thoughtful and efficient. The food was plentiful and delicious. We enjoyed several themed evenings. The drink package was extensive on the AIP with plenty of cocktails on offer as well as a good choice of wine. Unfortunately, they did not have the French white/ rose options as they had run out. The resort has its own house reef and has several floating life buoys at intervals so that you could have a rest. We saw so many species of fish…just like floating in an aquarium! You have to watch the currents but it is relatively easy to see where you should be swimming. Do take your own snorkels, masks and flippers as these are not free of charge to rent and are quite expensive to hire. This is the first time in the Maldives that we have been told there is a charge ( out of five visits to other islands). Luckily , we were prepared. We took part in one excursion . This was to visit a nearby residential island. We were told , only when we turned up at the appointee time, that there were mosquitoes on the island. It was a long walk back to our villa to get the insect repellent. Perhaps it would be a good idea to inform guests on booking that repellent was needed. It was interesting to see the boat building and schools. When we departed, we were looked after again by staff from Vilamendhoo who met us at Male and took us through to check in. All in all, in spite of the changeable weather, we had a lovely time and would return. This island works so well because of its staff team. Meezad, Nihan and Safraz ( a trainee who went above and beyond to show us the little lights in the sand at night) all deserve a mention. The staff are all incredibly helpful and well trained. Read less
