Disney's Polynesian Village

Getting Around

Use of the Walt Disney World Resort Transportation System is included in your stay: This hotel offers water taxis to Magic Kingdom Park, and is on the Monorail system for easy access to both Magic Kingdom Park and EPCOT. Walt Disney World Bus Transportation is available for all other Resort locations.

Complimentary hotel parking. Valet parking $39 (inclusive of tax) per night (payable locally, fee subject to change).

Dining

'Ohana Restaurant (character breakfast or dinner with storytelling), Disney's Spirit of Aloha (dinner show), Trader Sam’s Grog Grotto and Tiki Terrace, Oasis Bar & Grill (poolside), Pineapple Lanai (quick service), Capt. Cook's (quick service), Kona Island and Kona Café. Tambu Lounge - Great Ceremonial House (lounge) and Barefoot Pool Bar.

Fun and Games

Lava pool, features a towering volcano, a waterfall and a thrilling 142 foot-long waterslide, Oasis pool, all-ages leisure pool. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Motorised boat rentals*. Fishing*. Volleyball. Healthclub with spa services* (located at Disney's Grand Floridian Resort & Spa).

Handy Stuff

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom Park. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Click here to see Disney's pocket guide for this Resort

الإتاحة للجميع

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

الحد الأدنى للإقامة

Maximum stay 21 nights.

Additional Information

*Denotes local charge.

مساعدة خاصة

Please note: rollaway beds are no longer available.

Please note: Disney's Polynesian Village Resort is preparing for proposed expansion. Additionally, select propertions of the hotel are undergoing refurbishment. Throughout 2024, you may see and hear construction and refurbishment work during daytime hours. To minimise disruption during your stay, activities that may create noise will begin no earlier thatn 9.00am. Refurbishment work is subject to change due to operational needs or weather conditions.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (2070)
Very good (1094)
Average (499)
Poor (271)
Terrible (144)

Don’t stay on a lower floor! !

Jan 17, 2025 NKC73 Bedminster, New Jersey

We were really looking forward to celebrating my granddaughter’s birthday at Disney, and I specifically chose the Polynesian Resort for its prime location and status as a deluxe hotel. However, our experience did not meet our expectations, especially given the premium price. When we arrived, we were told our room wouldn’t be ready until after 3… Read more

We were really looking forward to celebrating my granddaughter’s birthday at Disney, and I specifically chose the Polynesian Resort for its prime location and status as a deluxe hotel. However, our experience did not meet our expectations, especially given the premium price. When we arrived, we were told our room wouldn’t be ready until after 3 p.m., which was frustrating as we had plans for later in the day. I also found it disappointing that there was no greeting upon arrival, and we had to search for someone to assist us. A staff member, who was sitting and chatting with others, had leis available for guests, but we had to wait quite some time before my granddaughter could receive hers. As for the room itself, the noise was unbearable. We were consistently woken up at 5 a.m. by loud stomping and disruptions, which continued into the night. The noise wasn’t just limited to the morning—at night, the sounds of running footsteps, doors slamming, and even loud conversations from the room above us persisted well into the evening. We could hear every flush of the toilet, and during one shower, I overheard the guests next door discussing personal family issues. It felt like we were staying in a poorly soundproofed motel, rather than a deluxe resort. The constant noise left us exhausted, especially after long days at the parks. Given the price we paid (over $9000 for 4 nights, 4 adults, 1 toddler, and 2 rooms), this level of discomfort was unacceptable. In terms of dining, we were disappointed with the quality of food at the sit-down restaurant. The sushi was comparable to supermarket-quality, and the sandwich we ordered was unappetizing. We left most of our food uneaten. The one bright spot was 'Ohana'—the food was good, and our waitress was delightful. Transportation was generally easy, but not as efficient as other resorts I’ve stayed at. Overall, I’d recommend considering a moderate hotel for a more pleasant experience. The constant noise—both day and night—along with the lack of hospitality and subpar dining, made the stay far less enjoyable than we had hoped. As I’m writing this, we’ve been up since 5 a.m. listening to the guests above us running around, flushing toilets, and having loud arguments. It honestly feels more like a motel than a luxury resort. Read less

So happy we stayed.

Jan 9, 2025 elimaries1 Buffalo, New York

For years my family has passed through this resort. For years I thought, I hated it. It was always so busy. It didn't matter the time of year, there were people everywhere. And then my family finally had the opportunity to stay here, at one of the busiest times of year and fell in love. Rooms are a good size for a family of 5. Quick service was… Read more

For years my family has passed through this resort. For years I thought, I hated it. It was always so busy. It didn't matter the time of year, there were people everywhere. And then my family finally had the opportunity to stay here, at one of the busiest times of year and fell in love. Rooms are a good size for a family of 5. Quick service was great. Cast members fantastic! I took back all my negative feelings and can't wait to stay again! Read less

Great room for big family

Dec 25, 2024 michellechiax33 Weston, Florida

We had a great family stay at Disney’s Polynesian Resort in one of their suites. The room was gorgeous—spacious, comfortable, and had such a relaxing tropical vibe. The whole resort is beautiful, and we loved the atmosphere. The only downside was the slow bell service—it took over an hour to get our luggage, and we almost missed our breakfast… Read more

We had a great family stay at Disney’s Polynesian Resort in one of their suites. The room was gorgeous—spacious, comfortable, and had such a relaxing tropical vibe. The whole resort is beautiful, and we loved the atmosphere. The only downside was the slow bell service—it took over an hour to get our luggage, and we almost missed our breakfast reservation because of it. Aside from that, we really enjoyed our stay and would definitely come back. Read less

Polynesian Management & Accommodations STINK

Oct 30, 2024 Dan W

Construction starts right outside your room slightly before 7am. The shaking, rattling, saw cutting, and worker conversation is a great feature! The best feature was management's apathetic attitude towards hard working families paying $1k/night. Especially after spending $1k to go to the Halloween party the night before. We returned from the party… Read more

Construction starts right outside your room slightly before 7am. The shaking, rattling, saw cutting, and worker conversation is a great feature! The best feature was management's apathetic attitude towards hard working families paying $1k/night. Especially after spending $1k to go to the Halloween party the night before. We returned from the party at 11pm only to have my young children startled by smashing, rattling, and cutting as the saw horse was 10' from our window. Dealing with cranky kids, who weren't able to get enough sleep, at Disney is a blast! Nice or the management to offer us $300 off of our $8k vacation at a "deluxe resort." I would have rather slept in our rental car in the parking lot. We've spent well over $100000 at Disney over the past decade and we get a "sorry, they need to get the tower done to stay on schedule." Our travel agent was told that construction was to start after 9:00am by TWO separate Disney reps on the phone. The hotel denied it and said Florida state law allows them to start at 7:00am. Great way to treat guests. Disney has lost its appreciation for customers and only cares about the bottom line. They take their customers for granted. It shows in their actions. Dump. Read less

Disappointed in what Disney has become

Oct 21, 2024 John H

This is one of the first detailed reviews I’ve ever written, but I am hoping this helps somebody. We’ve been going to the Polynesian for a long time, first when we were kids and now as adults with our own kids. The last time was four years ago and the experience was still mostly positive. That basically ended on our trip last week. Although… Read more

This is one of the first detailed reviews I’ve ever written, but I am hoping this helps somebody. We’ve been going to the Polynesian for a long time, first when we were kids and now as adults with our own kids. The last time was four years ago and the experience was still mostly positive. That basically ended on our trip last week. Although the basic theming is still there, any sense of “Disney magic” is now gone. Not just at the hotel but also in the parks. Everything now is almost robotic with any of the nice things now gone. At first, Disney claimed some things were “pandemic related” but that’s no longer an excuse. It used to be that when you walked into any Disney deluxe hotel there were people there to greet and welcome you. That’s all gone. We stayed in the Moorea building and noticed several areas in disrepair. The room itself was fine although we were placed too close to the ferry terminal and had to listen to the loud horn until after midnight every night. Because we stayed in a DVC room we “rented” they apparently don’t offer housekeeping – we only were able to get the room made up once during our 10-night stay which was not acceptable given the extreme cost. Also meant no nice towel animals the housekeeping staff used to make that we loved seeing after a long day in the parks. We looked forward to an Ohana dinner, only to find they no longer bring out the different meats on long skewers, now they just dump the meal on the table and leave. Another experience ruined. From no characters in the hotel at all, to overcrowding at the pools and extreme pricing we will never visit Disney again until something drastic changes. There are more unfortunate examples of this – will give one more. One of our normal highlights is dinner at Cinderella’s castle. As soon as you head in there is normally pictures setup with Cinderella. No more, at least not for us. What used to be a special event for my daughters was just a rushed dinner as they tried to squeeze more reservations in. Barely got photos with the princesses during dinner. The key rides like Tron and Rise of the Resistance are incredible but not enough to overcome blatant disregard for resort guests or any level of customer appreciation or support. Read less

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