Loews Sapphire Falls at Universal Orlando Resort will take you to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance the calming sounds of steel drums call you to take in the scenic water views. Ease into ‘island time’ and let go. Kids will love the pool, complete with water slide, games, and somewhere to grab some food without stepping too far from the lounger. And when it’s time to go and explore the parks, you’ll enjoy exclusive benefits like Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required), and complimentary transport to Universal's 3 theme parks and Universal CityWalk via water taxi and shuttle bus. It's a great way to experience all that Universal Orlando Resort has to offer.
Amenities
Families
Bar
Fitness Centre/Gym
Games Room
Hot tub
Restaurant
Safety Deposit Box
Swimming Pool
Valet parking
Close to Universal Orlando Resort
Where is it
A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Transfer time from Orlando International Airport: 20 minutes.
Hotel information
1000 rooms and suites. All with air-conditioning, 49" flat screen TV, mini-fridge, tea/coffee-making facilities, hairdryer, and iron and board. Standard Rooms are 321 sq ft have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Lagoon View Rooms are 321 sq ft, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Pool View Rooms are 321 sq ft and have views of the pool, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
King Suites are 595 sq ft and have a separate living room, with 1 king-size bed and pull-out sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Kids Suites are larger family suites at 529 sq ft, featuring two separate bedrooms. With 1 king-size bed in the master bedroom and twin beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.
Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally.
Book 7 nights or more for travel before 31 Dec '25 and receive up to 30% off your accommodation rates. Any applicable offers have been calculated into the prices shown. Offers may not be combinable.
A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Self-parking $33, valet parking $42, both plus tax, per day (payable locally, subject to change).
Amatista Cookhouse™ (Caribbean cuisine, open for breakfast, lunch and dinner). Drhum Club Kantine (poolside dining, open for lunch and dinner). Strong Water Tavern^ (bar with rum tasting sessions and tapas). New Dutch Trading Co.™ (grab-and-go food). 24-hour room service*.
Resort-style pool with waterslide, children’s play area, poolside games, hot tub, sun loungers and private cabanas*. Fitness centre. Kids' Camp*. Games room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay Hotel.
Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios Store. Concierge. Universal Vacation Planning Centre. Complimentary WiFi.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.
Please note: One person must be 21 years or over in the room to check-in.
Please note: Water taxi not available for transportation to Universal’s Volcano Bay.
†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
This is our first time ever to Universal and to a Universal Hotel (we are Disney people) so we did not know what to expect. Valet parking was easy. Check in was a little slow, not bad at all and we reserved the kids suite with an extra rollaway bed that was already in the room…..perfect! We were apparently upgraded to a pool view which was a… Read more
This is our first time ever to Universal and to a Universal Hotel (we are Disney people) so we did not know what to expect. Valet parking was easy. Check in was a little slow, not bad at all and we reserved the kids suite with an extra rollaway bed that was already in the room…..perfect! We were apparently upgraded to a pool view which was a bonus. The kids loved having their own room with a tv, table, chairs, and plenty of storage. The hotel is beautiful and the pool is awesome, they said it’s heated but during the Fl cold front, it was just to cold and not many people hanging outside. I’m sure the summertime, it’s packed there. Plenty of food and beverage choice, the Tavern does serve strong drinks, but is packed in the evening. The boats run every 15 minutes, but walking directly to the park using their tropical paths takes 20 minutes so we did both, got some extra steps in. Everyone is very nice at the hotel, we just wished we could have stayed longer to enjoy the parks more. We will stay here again! Read less
Excellent stay
Jan 18, 2025racheldC1067EF
Perfect location to visit Universal. One of the best check in experiences from Austin. The hotel is spotless , each member of staff we interacted with were really friendly and made us feel really valued as guests . Check out experience continued this theme . When returning to Universal , I would return to the Saphire Falls hotel without… Read more
Perfect location to visit Universal. One of the best check in experiences from Austin. The hotel is spotless , each member of staff we interacted with were really friendly and made us feel really valued as guests . Check out experience continued this theme . When returning to Universal , I would return to the Saphire Falls hotel without hesitation. Pool bar, Amatista breakfast buffet and Strong Water Tavern all offer great service and excellent quality food . Highly recommend this hotel and cannot wait to return . Boat service to City Walk was extremely convenient and well run. Read less
Gorgeous hotel with great staff
Jan 12, 2025jmf_davisJacksonville, North Carolina
Just completed my third stay at this hotel- I really like it as a mid-level priced option at Universal. The hotel is so pretty and the team members have always been sweet and kind. Strongwater Tavern has such good food (and drinks) and Amatista is a good spot too! The onsite gym is fully equipped and spacious enough that you’re not on top of… Read more
Just completed my third stay at this hotel- I really like it as a mid-level priced option at Universal. The hotel is so pretty and the team members have always been sweet and kind. Strongwater Tavern has such good food (and drinks) and Amatista is a good spot too! The onsite gym is fully equipped and spacious enough that you’re not on top of each other when utilizing the space and the pool is just gorgeous! The boat to/from the parks is nice- but the walk is ok too. Love the proximity to the parks! Only drawbacks are- it IS cold. Understandably Orlando is usually sweltering hot and it happened to be cold when we visited but the temp in the room/common areas was kept as though it’s mid summer. The bedding is decidedly blah. Even though it’s mid priced for Universal it’s still an expensive hotel for the rest of the world and the bedding was harsh and scratchy and not at all sufficient for how chilly it was. And the lighting in the bathroom is horrible for doing makeup. You have a spotlight on your head or it’s too dark if you cut off the overhead. All of the drawbacks are minor things but still worth mentioning. Definitely will not derail me from future visits but will influence my packing next time. Had a fantastic stay! Read less
Location is great
Jan 11, 2025David GKingston-upon-Hull, United Kingdom
Arrived here Christmas Day. The hotel is set out very nice - boat travel included to universal studios - because you are staying in this hotel you can gain access to universal 1 hour before the official opening time - bar is nice - little expensive but you expect to pay that In universal. Parking is available at cost
Outstanding credit card balance
Jan 11, 2025stevenbN1603QQ
We arrived after a long days travelling and asked would we like to load some credit onto our room key card which we did. We have now been home almost 9 weeks and still have not received our outstanding balance returned to our credit card account. We have various excuses via email such as , wait 3 to 5 working days , wait 7 to 10 working days… Read more
We arrived after a long days travelling and asked would we like to load some credit onto our room key card which we did. We have now been home almost 9 weeks and still have not received our outstanding balance returned to our credit card account. We have various excuses via email such as , wait 3 to 5 working days , wait 7 to 10 working days and lastly, we have sent it to your bank. I contacted my bank to be told they had received no notification whatsoever. They then told me to get specific details from the hotel such as the exact date and time it was sent, the exact amount, the account number it had been released from and finally the account number it had been paid into. Since this last request my emails seem to have been ignored. Just a word of warning to anybody who comes across this situation give this account a wide berth. We thoroughly enjoyed the whole holiday but this has sullied the whole experience. Mr Steven Bannister. Read less
Excellent Hotel
