JW Marriott Grande Lakes Orlando

Getting Around

Self parking from US$25 per day plus tax, valet parking from US$32 per day, plus tax (payable locally, subject to change). Complimentary scheduled transportation to Walt Disney World® Resort and Universal Orlando Resort™.

Dining

7 restaurants and bars: Primo (Italian cusine), Citron, an American Brasserie, Whisper Creek Farm: The Kitchen, Lobby lounge and Sushi Bar, Quench poolside bar and grill, Cafe Bodega, Starbucks® café.

Fun and Games

Lazy river, swimming pool, 3 tennis courts, volleyball, hydrotherapy pools and kid's activities* (5-12 years) at JW Marriott or Ritz Kids® programme* at The Ritz-Carlton, plus use of all facilities at The Ritz-Carlton hotel within the resort complex, including the health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course with caddy concierge service*. Grande Lakes Outfitters* featuring an Orvis Fly Fishing School* and guided eco-tours on Shingle Creek*.

Handy Stuff

24-hour room service*. Babysitting services*. Corridor of retail shops. WiFi*.

Resort Fees

This hotel has a resort fee of $48 plus tax per room, per day (payable locally, subject to change)

Resort Fees Information

This charge and its inclusions are subject to change and include: Free WiFi, unlimited domestic phone calls, shuttle bus to WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and one fitness centre class. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

الإتاحة للجميع

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Additional Information

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $25 per night*, subject to change and availability.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

TripAdvisor traveller rating

Rating summary

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (2292)
Very good (1088)
Average (378)
Poor (163)
Terrible (145)

Good alternative to expensive Disney properties

Jan 19, 2025 cwalker1222 Jacksonville, Florida

We spent 5 nights at the JW in October. It is a good hotel and significantly better priced than Disney properties we have stayed in. Check-in: We arrived later in the evening and go into our rooms quickly. Staff: Most of the staff were pretty good. The pool service was definitely slow and not the best. Rooms: The rooms are average but… Read more

We spent 5 nights at the JW in October. It is a good hotel and significantly better priced than Disney properties we have stayed in. Check-in: We arrived later in the evening and go into our rooms quickly. Staff: Most of the staff were pretty good. The pool service was definitely slow and not the best. Rooms: The rooms are average but nice. We had 4 rooms and 1 of them did smell musty and stale, but they moved us right away to another one down the hall. Location: It is 20 minutes or so from Magic Kingdom, Epcot, etc. but it is worth the drive given the money saved staying here. Spa/Gym: They have both but we didn't visit either on our trip. Food/Room Service: Breakfast in the room was tasty. We ate downstairs at Primo twice. It is Italian and was quite good. We didn't get to try any others in the hotel. Overall, we enjoyed our stay and will return. Read less

Wonderful New Year’s staycation

Jan 3, 2025 Sancurly Miami, Florida

First time at this property and we thoroughly enjoyed it. The hotel is gorgeous and in pristine condition. We loved the lazy river and the slides. The food at Knife and spoon was very good as well. Get the Nachos 🤤. However, we were very disappointed with Citron and Primo. We had high expectations for both but felt the food was mediocre and… Read more

First time at this property and we thoroughly enjoyed it. The hotel is gorgeous and in pristine condition. We loved the lazy river and the slides. The food at Knife and spoon was very good as well. Get the Nachos 🤤. However, we were very disappointed with Citron and Primo. We had high expectations for both but felt the food was mediocre and highly overpriced. The hotel does offer shuttles to the parks that need to be pre poked but note that there are only a couple of times to choose from. An Uber will cost $25-30 each way. I would not stay here if the purpose of the trip was going to the parks. Also as other have noted, the resort fee is high. At $55 a day you better take advantage of all it has to offer. The hotel was the destination so we mostly just hang by the pool. The NYE fireworks were amazing!! Last but not least, I have to praise the staff who was phenomenal! Matt at the lobby bar is a true gem. The bartenders and wait staff by the pool also fabulous. We would definitely come back. Read less

Everyone should put this property on their go to list!

Jan 1, 2025 davidt4 ocean city new jersey

Beautiful resort property. We just spent 3 nights at the property which we visit for new years each year. Andrea at the front desk was kind and courteous and upgraded our room as platinum members . Andrea was a true pleasure and professional and gracious. Umberto was also terrific as our bellman. We throughly enjoyed the whole property and… Read more

Beautiful resort property. We just spent 3 nights at the property which we visit for new years each year. Andrea at the front desk was kind and courteous and upgraded our room as platinum members . Andrea was a true pleasure and professional and gracious. Umberto was also terrific as our bellman. We throughly enjoyed the whole property and breakfasts were beyond wonderful. Simply deducting one star as citron unlike previous years had absolutely no decorations or balloons for New Year’s Eve. People all dressed up in the room the same as it is for breakfast seems a little lacking as a long term Marriott shareholder. Also on new years the holiday village had half of the fronts empty and the tattinger champagne airstream closed so no one could buy the champagne on new years. Do not understand that as a guest or shareholder. The rest of our stay, the facility , the other restaurants and the staff are 6 stars. Sorry for the constructive criticism but I hope it helps for next year. Always recommend this incredible property! Read less

Beautiful resort and attentive staff

Dec 31, 2024 carrieh9 New York City, New York

The facilities, staff, food, and atmosphere of the JW Marriott Grande Lakes are one of a kind. The pool area, kids activities, and surrounding grounds are top notch. The food at all the restaurants including the pool area food, are delicious and worth the money. The free breakfast for titanium members was one of the best we’ve ever had! The staff… Read more

The facilities, staff, food, and atmosphere of the JW Marriott Grande Lakes are one of a kind. The pool area, kids activities, and surrounding grounds are top notch. The food at all the restaurants including the pool area food, are delicious and worth the money. The free breakfast for titanium members was one of the best we’ve ever had! The staff is friendly and accommodating. The spa is relaxing and serene. Despite how busy the hotel was, everything ran smoothly. The only reason I am not giving 5 stars is due to the room. We were “upgraded” to a seemingly gorgeous, huge, 1 bedroom suite. The aesthetics of the suite were masking the problems which came to light the first night - loud, random noises all night long. The noises were: moving and banging above, popping noises from 10pm on, vibrations from the floor to the bed all night, loud generator type noise sporadically, and a whistling noise from the air conditioner (we kept it off the entire trip). We did move rooms but be leery if you’re “upgraded” to suite 3058 and refuse the upgrade if noises will disrupt your sleep. Read less

Nice Trip, Clean Hotel and nicely appointed just a few minor issues.

Dec 30, 2024 Forrest W

Hotel is very nice very clean and the staff of the hotel were very pleasant to work with. Bar staff was excellent. I would stay here again. Now for the few issues. I left my room at 11am on 12/29 removed the do not disturb sign from my door. I did not return to my room until 5:30pm and my room was never serviced. The elevators bounce while in… Read more

Hotel is very nice very clean and the staff of the hotel were very pleasant to work with. Bar staff was excellent. I would stay here again. Now for the few issues. I left my room at 11am on 12/29 removed the do not disturb sign from my door. I did not return to my room until 5:30pm and my room was never serviced. The elevators bounce while in transit some sort of vibration and it appears that some elevators were not even in service. (Not 100% sure of this, but seemed that way) . The self parking lot gates were malfunctioning to the point where there was a line of at least 8 cars waiting to exit, This happened multiple times throughout the trip. When I mentioned to the front desk I was dismissed as user error. When I said it was multiple people having the same problem it was dismissed again. Eventually by my last day the problem was resolved. Lastly this hotel is further than others as it relates to the Disney parks. It’s about a 15 to 20 min drive. Read less

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