Royal Orchid Sheraton Riverside Hotel Bangkok

Bangkok, Thailand

Virgin rating

The hotel

Overlooking the busy Chao Phraya River, this hotel is the place to be in Bangkok where you can spend hot days enjoying the riverside breeze but with many of Bangkok's famous landmarks just a stone’s throw away. An adjoining city pier offers complimentary shuttle boat rides to the nearest Skytrain station which provides easy access to the rest of the city. All rooms at the Royal Orchid Sheraton Riverside Hotel Bangkok have a river view where you can enjoy watching the hustle and bustle of local life during the day and boats all lit up at night. Enjoy a good range of leisure facilities too, including a freeform swimming pool and Jacuzzi in tropical riverside gardens, a second lap pool, kids' pool, tennis court and an impressive spa. The hotel offers an array of cuisines in their four restaurants, including modern Italian cuisine, barbecue grill, international restaurant and of course a traditional Thai – quite a choice!

Amenities

  • Golf
  • Tennis
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Overlooking the Chao Phraya, connected to the River City shopping centre with easy access to local transport including river taxis and the BTS Skytrain station. Transfer time from Bangkok Airport: 45 minutes.

Hotel information

726 rooms on 28 floors with lifts. All with air-conditioning, flatscreen satellite TV with pay-per-view films*, DVD player, WiFi Internet access*, tea/coffee-making facilities, mini-bar*, fridge, alarm clock, safe, hairdryer, iron and board, bathrobes and slippers. Deluxe Riverview Rooms are spacious and have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Premium Deluxe Rivervew Rooms are slightly larger and on higher floors (17th-24th) with superior river views, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Family Rooms are two interconnecting Deluxe Riverview Rooms sleeping maximum 6 people.

Executive Riverview Suites are very spacious with a separate living area and have 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Club Deluxe Riverview Rooms are located on the 25th-28th floors with panoramic river views, complimentary fresh fuits and Internet access, sleeping maximum 2 adults. Club Rooms also include the following Club Benefits:

  • Access to the Club Lounge for Continental breakfast (or buffet breakfast at the Feast Restaurant)
  • All-day tea, coffee and juice
  • Complimentary refreshments throughout the day
  • Hors d'oeuvres and cocktails from 5:30pm-7:30pm
  • Complimentary pressing services, two pieces per day
  • Complimentary local calls (excluding mobile phone)
  • Limited access broadband terminal at the Club Lounge.

4 restaurants: Feast Restaurant (International buffets, open for breakfast, lunch and dinner; Sunday brunch has children's activities). Giorgio's Restaurant (à la carte Italian cuisine, open for dinner), Thara Thong (à la carte thai restaurant, open for dinner), Siam Yacht Club (European cooking with Asian influences). Lobby Lounge.

Freshwater garden swimming pool. Saltwater terrace swimming pool. Kids' pool. Royal Orchid Mandara Spa*. Fitness centre. Jogging track. Tennis court. Beauty salon*. 

24-hour room service*. Club Lounge (for Club-level hotel rooms and suites, serving breakfast, premium beverages and hors d’oeuvres).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3536)
  • Very good (2046)
  • Average (501)
  • Poor (154)
  • Terrible (100)
Image of the Tripadvisor rating Service has dropped....

Jan 22, 2025 SymmyC

Location is amazing....hotel isn't what it used to be.... Jiraporn of front desk is an absolute disaster...did not recognise Platinum status and tried her very best NOT to delight... Booked 3 rooms for 2 nights. Amanya was excellent though, she quickly took over and upgrade my room x 1, and made us feel welcome... The boat is still the… Read more
Location is amazing....hotel isn't what it used to be.... Jiraporn of front desk is an absolute disaster...did not recognise Platinum status and tried her very best NOT to delight... Booked 3 rooms for 2 nights. Amanya was excellent though, she quickly took over and upgrade my room x 1, and made us feel welcome... The boat is still the same...the service has dropped and the person redirecting us away from Feast for Breakfast is disappointing....as this hotel now prioritise generic tourists as opposed to frequent members... Read less
Image of the Tripadvisor rating Very happy, amazing stay!

Jan 20, 2025 Bear F

Beautiful hotel, have had a lovely stay. Staff has been amazing, so kind and helpful. Food has been excellent! No complaints whatsoever.. Would love to come back. Convenient that you can take a river boat from the hotel to the royal palace, for example.
Image of the Tripadvisor rating Great Experience.

Jan 20, 2025 Lesley D

We had a great stay at the Royal Orchid Sheraton Hotel Riverside in Bangkok in January 2025. We were here with work. The hotel is in a great location and not far from many of the must see sights of Bangkok. It was made very special by the service we received from Ann in the club lounge. She was very kind, helpful and caring to us. Fantastic… Read more
We had a great stay at the Royal Orchid Sheraton Hotel Riverside in Bangkok in January 2025. We were here with work. The hotel is in a great location and not far from many of the must see sights of Bangkok. It was made very special by the service we received from Ann in the club lounge. She was very kind, helpful and caring to us. Fantastic service a breakfast, helpful if we were working in the lounge in the afternoon and great when there in the Evening She was so attentive to our needs. We really appreciated it. Read less
Image of the Tripadvisor rating Great stay at excellent hotel

Jan 17, 2025 mikeandsue2015 Sittingbourne, United Kingdom

Fantastic hotel with outstanding staff. Very clean hotel with all the amenities you'd expect. Swimming pools and restaurants were great and good choice of menu at breakfast with excellent food. Free Use of the river shuttle to iconsiam was a bonus although all the other river boats were extremely cheap and punctual. Overall an excellent few… Read more
Fantastic hotel with outstanding staff. Very clean hotel with all the amenities you'd expect. Swimming pools and restaurants were great and good choice of menu at breakfast with excellent food. Free Use of the river shuttle to iconsiam was a bonus although all the other river boats were extremely cheap and punctual. Overall an excellent few days in Bangkok and at Royal orchid sheritan hotel. Read less
Image of the Tripadvisor rating Marriott Bonvoy membership is useless

Jan 7, 2025 sanjanapc San Francisco, California

Extremely poor check-in experience. We are platinum elite members of Marriott Bonvoy. But since the primary member, my husband could not accompany on this trip, they refused to give any member benefits. This is after the Marriott rep who we had spoken to before coming having assured that everything will remain the same. The hotel staff was almost… Read more
Extremely poor check-in experience. We are platinum elite members of Marriott Bonvoy. But since the primary member, my husband could not accompany on this trip, they refused to give any member benefits. This is after the Marriott rep who we had spoken to before coming having assured that everything will remain the same. The hotel staff was almost rude while refusing to give us breakfast or club access. This is certainly the last time I am staying in a Sheraton/ Marriott Bonvoy property. Read less