Situated on the banks of the historic Singapore River and within close proximity to Robertson Quay, this bright, modern hotel has real style and has recently unveiled a brand new lobby and restaurants boasting a buffet restaurant with interactive live stations, Italian grill restaurant, dynamic bar and a patisserie all under one roof. The hotel is WiFi equipped and offers health and leisure facilities and executive accommodation for ultimate comfort.
Amenities
Bar
Swimming Pool
Room Service
Safety Deposit Box
Evening Entertainment
Wheelchair access
Fitness Centre/Gym
Internet Access
Close to City Centre
Tennis
Restaurant
Where is it
Central riverside location. Approx 10-minute walk to Mohamed Sultan (a popular entertainment district) and river taxi to Boat Quay and Clarke Quay (shopping and entertainment). Transfer time from Singapore Airport: 25 minutes.
Hotel information
574 rooms on 30 floors in 1 building with 6 lifts. All with air-conditioning, WiFi access, TV with pay-per-view films*, IDD service, tea/coffee-making facilities, mini-bar*, safe and hairdryer. Superior Rooms with 1 king-size bed or 2 single beds, sleeping maximum 2 adults.
Half Board/Full Board options: available at a supplement.
Deluxe Rooms have a marble bathroom with separate bath and shower, 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.
Club Rooms include access to the panoramic Club Lounge, an exclusive place to meet and relax while you relish in daily complimentary breakfast, all-day refreshments and drinks with hors d'oeuvres and canapés in the evenings. Club Rooms sleep maximum 2 adults.
Grissini (Italian grill), Food Capital (cuisines from around the world and theatrical show kitchens), Grand Shanghai Restaurant (authentic Chinese cuisine, set in 1940s Shanghai with live musicians) and Tempo bar. Outdoor pool and Jacuzzi. Gym. 2 tennis courts. Complimentary WiFi in rooms and in public areas. 24-hour room service*. Complimentary shuttle bus to Chinatown and the Paragon Shopping Centre (Orchard Road).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: regarding electronic cigarettes in Singapore. You can not take vaporisers, e-cigarettes, e-pipes, e-cigars, and refills into the country. These items are likely to be confiscated, and you could be fined or sent to prison.
Based on 6792 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (4035)
Very good (1596)
Average (679)
Poor (246)
Terrible (237)
Great location and excellent service
Jan 25, 2025SonyaClarke62Wetherby, United Kingdom
Everything about the hotel was great. Selection for breakfast was never ending and different local dishes were offered each day for us to experience. The entertainment in the lounge bar was enjoyable. Staff were all helpful and the service was good. Well done to everyone and thank you for making my holiday an excellent memory. Yes, I agree the… Read more
Everything about the hotel was great. Selection for breakfast was never ending and different local dishes were offered each day for us to experience. The entertainment in the lounge bar was enjoyable. Staff were all helpful and the service was good. Well done to everyone and thank you for making my holiday an excellent memory. Yes, I agree the pillow are extremely fluffy. Sonya Clarke United Kingdom Read less
Definitely will come back.
Jan 21, 2025Curiosity20044536319
This is the best hotel in great location. The service from front desk Rosheen was exceptional. She was polite and professional. Service from concierge very good. Room was clean and nice. 2mins walking distance to train staion. No need to spend miney for taxi. Highly recommend this hotel.
Very good experience
Jan 21, 2025nancytan7171Singapore, Singapore
Booked the place for a friend birthday celebration. Andy the manager is super helpful when I told him that the dinner was meant for a friend birthday . He arranged a piece of birthday cake for my friend. . Will come again . We had an enjoyable experience
Wedding at Grand Copthrone Waterfront Hotel
Jan 21, 2025sipit90Singapore, Singapore
We had our wedding reception at Grand Copthrone Waterfront Hotel in January 2025. The experience was amazing, food was good, received many compliments, hotel is newly renovated, everything feels luxurious and i like the interior that is very fresh and bright, the ballroom is nice as we can see the river outside the hotel, lighting is good too,… Read more
We had our wedding reception at Grand Copthrone Waterfront Hotel in January 2025. The experience was amazing, food was good, received many compliments, hotel is newly renovated, everything feels luxurious and i like the interior that is very fresh and bright, the ballroom is nice as we can see the river outside the hotel, lighting is good too, Special thanks to Serene the person in charge for my wedding she followed up us very well and very accomodating to our request and she ensured that what we needed were provided and even go beyond, she assigned the banquet manager who can speak bahasa with my wedding organizer and they are super friendly. On the room itself, obviously very clean and new and feel luxurious , they had this wireless charger on the side table, and tap water in the room itself, bed is comfortable and all the hotel amenities is all new. Located near havelock mrt and mins away from orchard. Highly recommend this hotel. Read less
A 5 star hotel giving a 2 star service
Jan 20, 2025kelvinh964Singapore, Singapore
If i can submit zero star i would have gone for it. Anyways this will be a way of seeking justice as I share my true and worst experience with readers out there, by voicing out my disappointment with Grand Copthorne Waterfront. The room was nice and new, but there was a sourish smell in the toilet. As for service, it is horrendous and a total… Read more
If i can submit zero star i would have gone for it. Anyways this will be a way of seeking justice as I share my true and worst experience with readers out there, by voicing out my disappointment with Grand Copthorne Waterfront. The room was nice and new, but there was a sourish smell in the toilet. As for service, it is horrendous and a total letdown! I booked a Grand Executive Suite (on the 26th floor) for 1 night, to celebrate my daughter's birthday and to pamper my family. But other than the club lounge attendants, my encounters with all other staff was upsetting. When I looked for help, i was brushed off by these staff with a fake smile. The biggest problem here is that they are not even trying, and their body language gave me the impression "if you want to complain just go ahead because i don't care". The hospitality here is definitely a big fat joke. One incident is that I went to the front desk to ask if I could get access to 5th floor to use the microwave so we could warm up our packed food we got from Great World City, as suggested by another staff; And I got rejected right away being told that the management doesn't allow it anymore. I was left without assistance. So I tried to ask one of the hotel restaurant and the lobby lounge on the 1st floor if they could warm up my food but was also turned away immediately, as though as I was a bother to them. One of the person i spoke to might even be a F&B manager judging on the suit she was wearing. I went back to the front office again and gave feedback about my displeasure, which after i was simply given a suggestion to call room service to come to our room to help us take the food to warm up. But as we tried to take the lift back up to our room, there was a long queue of other hotel guests and some lift maintenance going on. We waited for 4 rounds so it took us a long time to go back to our room. Not to mention, we also waited quite awhile to get down earlier on. When we finally got back to the room, we ate the food as we didn't want to wait another long period of time for room service to come and bring the food away and bring it back after warming up. In the wee hours my wife woke up and was feeling unwell and vomitted. So we decided to check out and go home. This is one of my worst staycation ever especially when I paid for a suite. This is a 5 star hotel giving a 3 star service, maybe even 2 stars. Honestly I regretted making this booking so much. Grand Copthorne Waterfont should really consider to declare that they are not 5 star. With the price i paid i could get a better hotel with good service in Singapore, easily. I will never return to Grand Copthorne Waterfront or choose to stay in any Millennium Hotels in the future. Read less
Great location and excellent service
