The Laguna a Luxury Collection Resort and Spa

Nusa Dua, Bali

Virgin rating

Deluxe Garden View
Deluxe Garden View
Deluxe Garden View
Deluxe Bathroom
Lagoon Pool
Studio Lagoon Access
Studio Lagoon Access
Studio Lagoon Access
Studio Lagoon Access
Arwana Restaurant
One Bedroom Villa
Arwana Restaurant
One Bedroom Villa
One Bedroom Villa
Arwana Restaurant
Arwana
Arwana
Banyubiru
Banyubiru
Banyubiru
Banyubiru
Expansive Lagoon
Lagoon Pool
Kulkul Beach House
Kulkul Beach House
De Bale Lounge
A video preview image
Deluxe Garden View
Deluxe Garden View
Deluxe Garden View
Deluxe Bathroom
Lagoon Pool
Studio Lagoon Access
Studio Lagoon Access
Studio Lagoon Access
Studio Lagoon Access
Arwana Restaurant
One Bedroom Villa
Arwana Restaurant
One Bedroom Villa
One Bedroom Villa
Arwana Restaurant
Arwana
Arwana
Banyubiru
Banyubiru
Banyubiru
Banyubiru
Expansive Lagoon
Lagoon Pool
Kulkul Beach House
Kulkul Beach House
De Bale Lounge

The hotel

Nestled on Bali's finest beach overlooking the majestic Indian Ocean, this beautiful hotel is among the very best that Nusa Dua has to offer. 5000 sq m of swimmable lagoons wind all around the grounds, with enticing direct Lagoon Access rooms available and tropical gardens that are linked by little bridges. The Laguna has three restaurants serving International cuisine, offering you plenty of choices for dining. The large contemporary Balinese rooms have a classical tropical look and you will be spoiled by the 24-hour butler service available. If it's a quiet shady place you long for, take a good book down to the beautiful beach and lie back on a lounger, just perfect.

Amenities

  • Golf
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Windsurfing
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa

Where is it

On Nusa Dua Beach. The Bali Collection shopping village is located 550 metres away. Transfer time from Denpasar Airport: 30 minutes.

Hotel information

257 rooms, 19 suites and 11 villas. All rooms have balcony/terrace, air-conditioning, flat-screen TV, DVD player, mini-bar*, safe, bathrobes, slippers and hairdryer, plus 24-hour Butler Service (on call) including freshly brewed tea/coffee and unpacking and packing service (on request). Deluxe Garden View Rooms have views over the tropical gardens, with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 infant.

Half Board/Full Board options: available at a supplement. There are two restaurants with different menus, Banyubiru offering buffet dinner and Arwana for three-course menu. 

Deluxe Lagoon View Rooms have views over the swimmable lagoons, sleeping maximum 2 adults and 1 infant.

Deluxe Studio Rooms are more spacious and have a separate shower and bathtub in the bathroom, with 1 king-size bed or twin beds, sleeping maximum 3 adults, or 2 adults and 1 child (under 12 years of age).

Deluxe Lagoon Access Rooms have direct access to the swimmable lagoons from the balcony, with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 infant.

Deluxe Studio Lagoon Access Rooms are oversized rooms with lounge area, with 1 king-size bed or twin beds, sleeping maximum 3 adults, or 2 adults and 1 child (under 12 years of age).

Executive Suites have a living and dining area, a separate bedroom and a separate shower and bathtub in the bathroom, with 1 king-size bed, sleeping maximum 3 adults, or 2 adults and 1 child (under 12 years of age).

Lagoon Access Suites with access to the lagoon via a private path; larger Deluxe Executive Suites; 2-storey Ocean View Suites with full kitchen; Deluxe Ocean View Suites which also have butler station and dedicated area by the beach with private sun loungers; duplex-style Grand Lagoon Suites with large terrace with direct access to private lagoon pool, butler station and private sun loungers. All suites sleep maximum 3 adults.

One Bedroom Villas are set in the lush gardens and include a private pool, as well as a large dining and living space, a kitchen and bathroom that opens onto a private terrace, sleeping maximum 3 adults, or 2 adults and 1 child (under 12 years of age).

Book a Ocean View Suite, Imperial Suite, or Pool Villa, to receive exclusive privileges:

- Airport transfer

- Mini-bar replenishment daily (excluding spirits)

- Afternoon Tea at de Bale

- 24-hour Butler Service

- Unpacking/packing service

- Complimentary light pressing: 3 pieces upon your arrival

- Daily mineral

- Coffee/tea facilities.

تُطبَّق الشروط والأحكام.

Arwana (beachfront restaurant with fresh seafood, oysters and sushi bar). Banyubiru (Pan-Asian and International cuisine). Cornerstone (private wine room and Deli, homemade treats and daily specialities). Signature cocktails, wines, spirits, and light bites at poolside Kulkul Beach House. De Bale Bar & Lounge and Sapphire Lagoon Bar. A dine around service* at sister property, The St. Regis Bali Resort, is available with complimentary transfer service** (**lunch or dinner reservation is required for complimentary transfer service).

7 lagoon pools including a kids pool. State-of-the-art Lagoon Spa* and Fitness Centre carved underneath waterfalls. Water sports*. Tennis*. Jogging and fitness trail. Table tennis and water volleyball. Young Global Explorer activities. Cooking class*. 

24-hour (on call) Butler Service and complimentary in-room and resort WiFi.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

No check out allowed on 31 Dec-1 Jan.

*Denotes local charge.

Rates include the following benefits:

  • Daily buffet breakfast
  • 24-hour Butler Service on call
  • Unpacking and packing of luggage service (on request) by Butler
  • Complimentary two pieces of light pressing service by Butler per day per person
  • Refreshing chilled welcome drink and cold towel upon guest arrival
  • Selection of tropical fresh fruits upon guest arrival
  • Complimentary daily four bottles of mineral water in all Deluxe Rooms, Suites & unlimited in Grande Lagoon Suite, Ocean View Suite/Deluxe Ocean View Suite & Villas
  • 24-hour freshly brewed tea/coffee served by the Butler
  • Complimentary high-speed broadband/WiFi in-room as well as complimentary WiFi in the hotel
  • Cross charging facility between The St. Regis Bali Resort and The Laguna, a luxury collection Resort & Spa Nusa Dua Bali.


Please note: rollaway beds can be provided in Deluxe Studio, Deluxe Studio Lagoon Access, Executive Suite and 1-Bedroom Villa room categories (chargeable including breakfast for one person).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3448)
  • Very good (864)
  • Average (280)
  • Poor (100)
  • Terrible (71)
Image of the Tripadvisor rating Staff with poor conduct. Dosent meet basic International Standards.

Jan 18, 2025 NorthStar10003562549

The overall layout of the property is good with a clean pool and access to the beach,lots of day beds for relaxing. The fitness center is well equipped. We had very bad experience at the breakfast.The lady who makes the coffee in the morning is outright rude and very irritated. Off course most people staying are on vacation and there shall be huge… Read more
The overall layout of the property is good with a clean pool and access to the beach,lots of day beds for relaxing. The fitness center is well equipped. We had very bad experience at the breakfast.The lady who makes the coffee in the morning is outright rude and very irritated. Off course most people staying are on vacation and there shall be huge orders . Well we are paying premium price for staying. She felt extremely irritated when we placed our coffee orders. There a lot of waiters and there is silent gossips about guest which is very very unacceptable for a 5 Star level property. There was one waiter , a guy who constantly interrupted our conversations askimg how the meal was ,how the bread was and stared constantly. It made us extremely uncomfortable, including a few other guests around us. We did have a dinner at the same restaurant and the elderly man who manages the property wasnt very motivated to work, he was constantly starting at guests and gossiping with a waiter.On several occasions I noticed the restaurant staff as well as the reception staff using the same rest room as those meant for Guest use across the property. These rest rooms are designated for use of Guests. Additionally these staff used to not wash hands, some of thse staff where restaurant employees which is utter gross and disgusting to view and infer. These are not minor issues and surely degrade the level of Guest experience at a destination beach resort Frankly the rooms are mordern ,comfortable,clean with good pools and great beach. Apart from these facilities having staff with basic hygeine and professionalism is necessary and the conduct of the Barista , the night restaurant manager , the dirty gross conduct of the reception staff left a very disgusting impression of this property. Read less
Image of the Tripadvisor rating A first class hotel in Nisa Dua with great rooms and outstanding service

Jan 15, 2025 DGYSY Newcastle upon Tyne, United Kingdom

This is a fabulous hotel with outstanding customer care and great team support. The VIP rooms are closer to the beach and have lagoon access from the ground floor. The Arwana restaurant has some great chefs and a very good menu and choice of excellent local and international foods with a great view onto the sea Awi looked after us from check in… Read more
This is a fabulous hotel with outstanding customer care and great team support. The VIP rooms are closer to the beach and have lagoon access from the ground floor. The Arwana restaurant has some great chefs and a very good menu and choice of excellent local and international foods with a great view onto the sea Awi looked after us from check in to departure alongside Aris the Butler and a lot of other special people Who helped you every stage of the holiday to relax unwind and enjoy. Many of the rooms were refurbished recently to a high standard with king size beds and beautiful bathrooms with bidet style WCs The pathways and gardens are beautiful. A first class hotel in a superb setting well done team ! Read less
Image of the Tripadvisor rating Superb stay, great staff

Jan 14, 2025 Pockygoe

We have been to bali several times on our way to and back from Australia to visit our sons. This hotel is by far the best one we have stayed in and we will be returning here when we visit next time. The hotel is stunning, lots of different areas and pools, with more than enough sunbeds and cabanas for everyone when we went. The hotel is very well… Read more
We have been to bali several times on our way to and back from Australia to visit our sons. This hotel is by far the best one we have stayed in and we will be returning here when we visit next time. The hotel is stunning, lots of different areas and pools, with more than enough sunbeds and cabanas for everyone when we went. The hotel is very well maintained and polished. The staff could not do enough for us, everyone was so friendly and asked if there was anything else they could do to make our stay better. It was my birthday the day after we left and they decorated our bed with towel art, balloons, cake, flowers, fruit and messages , it was such a lovely touch. We ate at the hotel for all meals as we had had a busy month and needed to relax before going home. The breakfast was really really good, eggs benedictnwas superb. Really hot pots of English breakfast tea. So many choices. Lunch and dinner were really good and lots of variety in all the restaurants. Great spot in arwana at night, lovely ambience. Felt extremely well.looked after and relaxed. Booked taxis to and from the airport with them too. I honestly couldn't fault our stay. Read less
Image of the Tripadvisor rating Luxurious stay

Jan 6, 2025 Ami1973 Onsala, Sweden

Excellent service and great facilities. We were initially given a room facing neighboring hotel under construction (noisy!) but we were quickly offered another room that met our expectations. Lovely breakfast, a bit crowded during rush hours but they handled it well. No chasing sun beds at the beach, always enough for everyone. Nice towels at the… Read more
Excellent service and great facilities. We were initially given a room facing neighboring hotel under construction (noisy!) but we were quickly offered another room that met our expectations. Lovely breakfast, a bit crowded during rush hours but they handled it well. No chasing sun beds at the beach, always enough for everyone. Nice towels at the beach and easy to order food and drinks. Very nice rooms that felt newly renovated. I had expected high end schampo, conditioner and body lotion but it was nothing I have heard off. We were at the hotel during New Years and chose not to spend the festivities at the hotel, the pricing was just ridiculous high = what you would pay for dinner at a Guide Michelin restaurant. Read less
Image of the Tripadvisor rating An unforgettable experience here at Bali

Jan 6, 2025 lichunghk Hong Kong, China

It was truly an unforgettable experience. A special thanks to Ni Lestari, whose warmth and dedication stood out throughout my stay. She went above and beyond to ensure that all my needs were met, making my visit even more special. Having visited Bali several times, I can confidently say this is the best resort I’ve experienced.