Zoetry Marigot Bay St. Lucia

St Lucia, Caribbean

Virgin rating

Junior Suite
Junior Suite
Master Suite Residence
Master Suite Residence
Junior Suite & Master Suite bathroom
The Grill
The Grill
Rum Cave
Rum Cave
Rum Cave Deck
Coco Cafe
MediterraAsian Restaurant
Lower pool
Penthouse Plunge Pool
Penthouse Suite
Penthouse
Salon
Pool
The Hurricane Hole
The Hurricane Hole
Le Bateau
1461
1461
The Cove
LaBas beach experience
LaBas beach experience
Junior Suite
Junior Suite
Master Suite Residence
Master Suite Residence
Junior Suite & Master Suite bathroom
The Grill
The Grill
Rum Cave
Rum Cave
Rum Cave Deck
Coco Cafe
MediterraAsian Restaurant
Lower pool
Penthouse Plunge Pool
Penthouse Suite
Penthouse
Salon
Pool
The Hurricane Hole
The Hurricane Hole
Le Bateau
1461
1461
The Cove
LaBas beach experience
LaBas beach experience

The hotel

Home to St Lucia’s most desirable marina, Marigot Bay is a location of unparalleled luxury for your Caribbean getaway. The bay is surrounded on three sides by steep, forested hills; giving a secluded feel to the resort, with breathtaking views over the yachts and water taxis in the marina. Whatever the make-up of your party, there is accommodation suitable for you – Junior Suites offer timeless quality and are perfect for two people, whereas the residences benefit from full kitchen amenities, which families will appreciate for the full home-from-home experience. If you want to be waited on then 1461 is the ideal setting for a romantic dinner with breathtaking views, then why not pop to the Rum cave for an after dinner tipple. For a more casual evening, head down to The Hurricane Hole, a social hub where locals, boat crews and guests get together for a beer on the deck. The resort prides itself on it’s personalised service, with concierge service on hand to cater for your every need – whether it be a drink to your poolside cabana, or arranging a sunset cruise for two, everything will be carried out with attention to detail in order for your stay to be exactly what you need.

Amenities

  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Restaurant
  • Spa
  • Swimming Pool

Where is it

Situated in Marigot Bay Marina, on the western coast of St Lucia, around 7 miles south of Castries. Connected to Marina Village which features a range of outlets, restaurants, and vacation services. Transfer time from Hewanorra International Airport (UVF): 1 hour.

Hotel information

124 suites and residences, all with a private terrace or balcony, air-conditioning, WiFi, 55-inch smart TV, Nespresso machine, bath robes, electronic safe (laptop size), vanity mirror, hairdryer, in-room tablet, in-room telephone, luxurious bath amenities, a welcome bottle of St. Lucian rum, pillow menu, Butler and/or Concierge service, housekeeping daily including turn-down service, and unlimited worldwide calling. Junior Suite Garden View offers unobstructed views of the resorts tropical gardens and lush hillsides, with a living space with table and chairs, bathroom with double vanities, and a shower/tub combination, plus a balcony. With 1 king-size bed or 2 twin beds, sleeping a maximum of 2 people.

Butler service is complimentary for guests staying in the Master Suite Residence or higher room category. Guests staying in a lower room category can purchase the Butler service at an extra cost (subject to availability on arrival for lower room types).

All Inclusive 'Endless Privileges®'Inclusions include:

Endless food and beverage options:

- Gourmet a la carte dining options with an assortment of organic food and beverage options

- Bottle of sparkling wine and fresh fruit daily

- Limitless international and domestic top-shelf spirits

- 24-hour in-suite dining

Elevated service and amenities:

- Graciously appointed and luxuriously equipped suites

- Twice daily refreshed in-suite mini-bar

- 24-hour concierge services

- Maid service three times daily

- Unlimited worldwide calling

- No check-in or check-out time (subject to availability)

- Luxurious bath amenities

- Welcome bottle of St. Lucian rum

- 24-hour laundry service

- Complimentary WiFi

- Welcome beach bag (per room)

Enrichment experiences:

- Daily afternoon teatime with fresh herbal infusions

- 20-minute wellness experience

In addition, your experience includes

- Daily poolside amenity

- Private water ferry transfers around the bay.

Junior Suite Bay View features panoramic views of the yachts and water taxis on Marigot Bay. It features a living space with table and chairs, bathroom with double vanities with a shower/tub combination plus a balcony. 1 king-size bed or 2 twin beds, sleeping maximum 2 people.

Master Suite Residence features an open floor plan with spacious living room, dining room, well-appointed kitchen, powder room and a master bathroom with double vanities and a shower/tub combination. These residences feature a balcony off the bedroom as well as a terrace, offering stunning views of the mountains and bay. 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 3 adults, or 2 adults and 1 child.

Master Suite Residence with Plunge Pool is as the Master Suite Residence, but features a plunge pool on the terrace. Sleeping maximum 3 adults, or 2 adults and 1 child.

Penthouse Residence with Plunge Pool features two-story living perches at the top of the hillside with commanding views of Marigot Bay and the lush hillside surrounding the resort. These residences include an open floor plan with living room, fully-equipped kitchen, master bedroom, 1٫5 bathrooms, two terraces and private plunge pool. The bedroom features a four-poster king-size bed, beamed ceilings, and it's own terrace. The master bathroom includes a rain shower, separate soaking tub, and double vanity. 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 3 adults, or 2 adults and 1 child.

Master Suite Two Bedroom Residence is a combination of a Master Suite and a Junior Suite Garden. With two balconies and a terrace offering unobstructed views of the resort's tropical gardens and lush hillside, these Master Suites feature an open floor plan with spacious living room, table and chairs, dining room, and well-appointed kitchen. The king master bedroom has a balcony, the second bedroom has a king bed or two twin beds (upon request) and two bathrooms with double vanities and shower/tub combination. 2 king-size beds and 1 queen-size sofa bed, or 1 king-size bed with 2 twin beds and 1 sofa bed, sleeping maximum 5 adults, or 3 adults and 2 children.

Master Suite Two Bedroom Residence with Plunge Pool is the same as the Master Suite Two Bedroom Residence, but features a plunge pool on the terrace. Sleeping maximum 5 adults, or 3 adults and 2 children.

Penthouse Two Bedroom Residence with Plunge Pool is a combination of a Master Suite Penthouse Residence with Plunge Pool and Junior Suite Garden View. With two balconies and a terrace with plunge pool, king master bedroom, second bedroom with king bed or 2 twin beds (upon request), two bathrooms with double vanities and shower/tub combination and a powder room. 2 king-size beds and 1 queen-size sofa bed, or 1 king-size bed with 2 twin beds and sofa bed, sleeping maximum 5 adults, or 3 adults and 2 children.

Penthouse Three Bedroom Residence with Plunge Pool is a combination of a Penthouse Residence with Plunge Pool and two Junior Suite Garden View rooms. Two-story living at the top of the hillside, with commanding views of Marigot Bay. Open floor plan with living room, fully equipped kitchen, three bedrooms, 3٫5 bathrooms, two terraces, two balconies and private plunge pool. Master bedroom features a four-poster king-size bed, beamed ceilings, and its own terrace. The two additional bedrooms include king beds or king and two twin beds (upon request). Master bathroom includes rain shower, separate soaking tub, and double vanity. The two additional bathrooms offer double vanities and shower/tub combination. 3 king master bedrooms, or 2 king master bedrooms with 2 twin-beds and pull out sofa, sleeping maximum 7 adults, or 4 adults and 3 children.

Complimentary water ferry transfers around the bay. Marina Village is steps away with local shops and restaurants.

7 dining venues including à la carte restaurants, bar fare, and poolside snacking, as well as 24-hour in-room dining. Each restaurant has its own bar. 1461 (breakfast and dinner, with breathtaking views from the highest spot in the resort, International and local cuisine). Coco Cafe (all day, coffee, croissants and sweet treats, waterfront). Le Bateau (lunch, Caribbean specialties). The Cove (lunch, pizza, salads and snacks). The Rum Cave (dinner, open air lounge, small plates and tapas). The Hurricane Hole (breakfast, lunch and dinner, international cuisine, bar fare, small bites). Mediterr-Asian Restaurant* (dinner, fusion of main Mediterranean dishes with an Asian touch, waterfront). En-suite chef’s table* (available for guests staying in Master Suite Residences only).

Regular live entertainment at the Rum Cave. Rum tasting*. Cocktail classes*. Cooking demonstration*. Massage demonstrations.

2 swimming pools (including 1 infinity pool). Swim-up bar. Poolside cabanas*. Full service spa with hydrotherapy bath, steam room and sauna, meditation garden. 24 hour fitness suite. Salon*. Sunset cruises*. Off-property water sports*. Botanical walk. Range of activities, including yoga, couples massage demonstration, cooking lessons, rum tasting*, cocktail class*, Catch of the Day experience* (sushi-making class) and more! Access to La Bas beach via luxury pontoon; locale beach experience includes beach concierge service, sun loungers, and personalised wait service with beer, soda, juices, and water. Complimentary sunset cruise (Thursdays from 5:00pm-7:00 pm) if you book a Master Suite Residence with Plunge Pool or higher for a minimum of four nights.

Concierge service. Guests staying in the Master Suite Residence or higher will receive personalised butler service at no extra cost. Guests staying in a lower room category can purchase the butler service for an additional cost (please check with the concierge for availability once at the property). Daily housekeeping. 24-hour front desk. Laundry services*.

Complimentary, round-trip airport transportation in luxury vehicle*

*Valid when booking a Master Suite room category or higher for 6 nights or more. Flight details must be sent to concierge at least 72-hours in advance. Transportation provided by Kriss Luxury.

*Denotes local charge.

Dress code: most restaurants require a 'resort casual' dress code. Some restaurants may require a 'casual elegance' dress code for dinner.

Resort casual: bermudas, long shorts or capri pants, sneakers/tennis shoes or sandals. No sleeveless shirts for men. No bathing suits allowed. Ladies must wear a bathing suit wrap or cover-up.

Casual Elegance: sneakers/tennis shoes or sandals and dress shirts with short sleeves. Long pants are required for men. No sleeveless shirts or flip-flops.

Please note: this hotel has stair access only.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (471)
  • Very good (105)
  • Average (57)
  • Poor (35)
  • Terrible (26)
Image of the Tripadvisor rating Do not come!

Jan 25, 2025 Amanda C

This was the worse experience ever for my husband and i. From the check in process, the food, & the service. This was the worse hotel we ever went to. The spa was rough and not enjoyable. The food and drinks were cold and mediocre. The workers were rude and didnt really care.
Image of the Tripadvisor rating Mega Yacht experience

Jan 21, 2025 Christine C

I chose Zoetry St Lucia after looking for something different. This is not a large resort on a beach. It is located on a marina with Mega Yachts. They were awesome to see. The food was great especially the wood oven pizza. I can’t say enough about the staff. They were friendly and would do anything to make your stay more enjoyable. There are… Read more
I chose Zoetry St Lucia after looking for something different. This is not a large resort on a beach. It is located on a marina with Mega Yachts. They were awesome to see. The food was great especially the wood oven pizza. I can’t say enough about the staff. They were friendly and would do anything to make your stay more enjoyable. There are a lot of stairs to some of the rooms so if you have mobility issues you would have to request a lower level room. The resort does show some wear but so do most resorts. Not a deal breaker. There were also no children at this resort. I would definitely go back ! Read less
Image of the Tripadvisor rating Smelly resort

Jan 21, 2025 Freya J Philadelphia, Pennsylvania

This resort is beautiful, and the staff are very friendly and outgoing. However, it is extremely laid back. There’s no nightly entertainment and the one night there was a singer it was just ok. The wait time at the restaurants was long, but for other guest, they were very accommodating. It is very clear who this resort caters to. It took so long… Read more
This resort is beautiful, and the staff are very friendly and outgoing. However, it is extremely laid back. There’s no nightly entertainment and the one night there was a singer it was just ok. The wait time at the restaurants was long, but for other guest, they were very accommodating. It is very clear who this resort caters to. It took so long every time we requested housekeeping room service getting new towels, and washcloths was a hassle. This resort was supposed to be comparable to Secrets resort. Well It’s no Secrets. Additionally, since it’s by a marina and there is a lot of vegetation there are a lot of bugs. Also, the smell from the marina when you sit outside of the restaurants is Stomach turning. Read less
Image of the Tripadvisor rating A mixed review of Zoetry in St Lucia

Jan 20, 2025 James W

This is a very unique resort. After flying all day, its another75 minute drive from the airport. It is located on Marigot Bay where you will see some of the world's finest yachts. As a result, it's not on a beach. Your view is of the bay and the moored yachts and sailboats. The two pool areas are average by today's standards. They also sell… Read more
This is a very unique resort. After flying all day, its another75 minute drive from the airport. It is located on Marigot Bay where you will see some of the world's finest yachts. As a result, it's not on a beach. Your view is of the bay and the moored yachts and sailboats. The two pool areas are average by today's standards. They also sell "guest passes" to for people staying on the yachts. These were unwelcomed guests in my opinion that fill up the pool areas and take up the loungers. As Zoetry allows kids, be prepared for kids at the resort. As a result, we had to get up at 7am each morning to scope out a place at the pool. It's not the way to start out your morning. This is a rebranded resort that I would guess is 25 years old, and it shows. Hyatt should be embarrassed to call this a Zoetry, which is supposed to be their high-end brand. Thankfully, the staff at this resort went out of their way to provide the best service possible. Had it not been for their exceptional service, I would have rated it as a 3٫5 instead of a 4. The food at the resort is only slightly above average, which is disappointing for a Zoetry. The Cove has excellent lasagna, but the other items we tried were just average. 14-61 was generally pretty good, and the Hurricane Hole was even better. But still, just a seven out of 10 overall food experience. It's a beautiful island and I'm glad I got to see it. But for the money you'll pay, it was not a very good value. It is not up to Zoetry standards either. We were told they are opening a Secrets within the next year that will be significantly better than this resort. Maybe wait until it opens? Special thanks to our favorite staff members; service rep Johan, bartenders Andre and Nicholas, servers Renata and Selma, and lastly our wonderful resort maid Barbara. Read less
Image of the Tripadvisor rating Leadership engagement necessary

Jan 20, 2025 M F

there is clearly poor leadership at resort because nearly all staff outside of checkin/checkout were not friendly, attentive, proactive, engaging, nor made any effort to give a top tier experience. Staffing levels during our stay must have been lower than normal because wait times were long at all meal locations, some experiences taking a couple… Read more
there is clearly poor leadership at resort because nearly all staff outside of checkin/checkout were not friendly, attentive, proactive, engaging, nor made any effort to give a top tier experience. Staffing levels during our stay must have been lower than normal because wait times were long at all meal locations, some experiences taking a couple hours to get food. Couple nights dinner were at 7:00pm or 7:30pm and we didn't get done until 9:40-10:00pm. I clocked turn times from sit down to meal experience completion and they average over 20min each. Drinks never proactively monitored nor was water. Nearly every day we asked for Diet Coke and Coke Zero (no sugar) be placed in our room fridge and it didn't happen until the final day of our trip. We travel internationally every year for nearly 20yrs and there is clearly extremely poor communication among staff and leadership. The property is in dire need of attention. pavers on walking paths all over the resort were trip hazards. The road in/out of resort and down to Hurricane Hole is in extremely poor condition. Read less