Secrets Maroma Beach Riviera Cancun

Riviera Cancun, Mexico

Virgin rating

Coco Café
Beach Club
Beach Club fire-pit
Lobby
Poolside Cabanas
Himitsu
Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Partial Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Swim Out
Preferred Club Junior Suite Ocean Front
Preferred Club Honeymoon Suite
Preferred Club Honeymoon Suite
Oceana Restaurant
Bordeaux Restaurant
The Seaside Grill
El Patio Tequileria
World Café
Coco Café
Beach Club
Beach Club fire-pit
Lobby
Poolside Cabanas
Himitsu
Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Partial Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Swim Out
Preferred Club Junior Suite Ocean Front
Preferred Club Honeymoon Suite
Preferred Club Honeymoon Suite
Oceana Restaurant
Bordeaux Restaurant
The Seaside Grill
El Patio Tequileria
World Café

The hotel

This very popular adults-only resort is on its own little stretch of paradise, with the pure white flat sands and crystal clear waters of Maroma Beach. This all-suite resort is nestled in carefully manicured gardens with a huge infinity swimming pool at it's heart, offering stunning views of the electric-blue waters of the Caribbean Sea stretching out in front of you. This hotel offers elegance and a wealth of activities that will keep you amused all day. Try a treatment at the spa, tee-off at the nearby golf course, or there are plenty of water sports on offer such as sailing and kayaking. For true night owls, there is Desires Music Lounge, with a resident DJ and a selection of tropical drinks to keep you going until the early hours.

Amenities

  • Kayaking
  • Sailing
  • Snorkelling
  • Tennis
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service

Where is it

Maroma Beach is situated on one of the most pristine and famous beaches in Mexico on the Yucatan Peninsula. Close proximity to Mayan archeological sites and eco-adventure parks. 15 minutes from Playa del Carmen. Transfer time from airport: 30 minutes.

Hotel information

412 rooms across 3 and 4 floors with 1 lift per building. All with air-conditioning, ceiling fan, private furnished terrace or balcony, whirlpool bath, 42” flat-screen satellite TV, in-room tablet, telephone, WiFi access, mini-bar (re-stocked daily), sofa, vanity mirror, concierge service, Nespresso™ coffee machine, 24-hour room service and Secrets box for private room service, safe, hairdryer and bathrobes. 

Junior Suite Tropical View Rooms are set back from the beach with garden views, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all buffet and à la carte meals and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. All activities and entertainment above unless otherwise stated. 24-hour room service and reservation free à la carte dining. Complimentary WiFi. Pool and beach waiter service. No wristbands are required. 

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams and Sunscape (slightly further away). (Dinner only. Guests are responsible for the cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Partial Ocean View Rooms offer views across the resort and limited sea views, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms offer stunning sea views, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Junior Suite Swim-Out Rooms with direct swim-out access to one of the pools from the patio, with 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Rooms are as Junior Suite Ocean View Rooms but with additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out Rooms are as Junior Suite Swim-Out Rooms but with additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Rooms with 1 king-size bed and additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite is much larger than the other suites featured, with oceanfront views and 1 king-size bed, bathroom with Jacuzzi for two and balcony or terrace with exterior private Jacuzzi. This room type includes Club Benefits, sleeping maximum 2 adults.

Preferred Club Benefits include:

  • Private Preferred Club Lounge
  • Private Preferred Beach Club
  • Preferred status and amenities
  • Preferred Club suites in premium locations
  • Concierge services
  • Daily continental breakfast, afternoon hot and cold hors d’oeuvres, and exquisite desserts and fine liquors offered in the Preferred Lounge.
  • Daily a la carte breakfast at The Beach Club
  • Pillow menu
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary computer access in Preferred Lounge
  • Complimentary 25 minutes relaxing massage, per person, per stay
  • Upgraded mini-bar service
  • Upgraded bath amenities

Please note: wheelchair-accessible rooms with a roll-in shower are on request.

8 reservation-free restaurants: World Café (International buffet, open for breakfast and lunch), Portofino (Italian à la carte, open for dinner), El Patio (Mexican à la carte, open for dinner), Oceana (seafood à la carte, open for dinner), Himitsu (pan-Asian à la carte offering show cooking and Teppanyaki tables, open for dinner), Bordeaux (French à la carte, open for dinner), Seaside Grill (poolside grill, open for lunch and dinner) and Barefoot Grill (light lunch specialties in a casual and relaxed outdoor setting). Coco Café coffee shop serving snacks and late night bites. Preferred Beach Club (open for breakfast and lunch, exclusively for Preferred Club guests). 8 bars: Rendezvous lobby bar, Showtime bar, Sugar Reef pool and beach bar, Manatees swim-up bar, Barracuda beach bar, Palapa beach bar, Desires music lounge, and Preferred Club Lounge. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Secrets, Breathless, Dreams, and Sunscape (slightly further away) (terms and conditions apply).

Regular daytime activities programme and evening entertainment including music and live shows at the on-site theatre. Desires Music Lounge nightclub.

2 swimming pools and 2 outdoor whirlpools. Secrets Spa* with 17 treatment rooms, sauna, steam room, Jacuzzi and hydrotherapy pools. Beauty salon* with manicure, pedicure and hair salon. Fitness centre. Water sports: sailing, kayaks, catamaran and snorkelling*. Diving* and deep sea fishing*. Floodlit tennis court. Table tennis. Multi-purpose sports court. Water aerobics. Beach and pool volleyball. Archery. Yoga. 9-hole mini-golf. Cocktail classes and dance lessons.

Please note: Secrets Maroma beach offers Discounted Green Fees at El Tinto Golf Course, Gran Coyote Golf Riviera Maya, and El Camaleon Mayakoba Golf Course.

Shops*. Laundry service*. WiFi Internet access.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: applies in restaurants. Smart casual for dinner please, no shorts or t-shirts. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: this property is for people aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (19496)
  • Very good (2568)
  • Average (759)
  • Poor (236)
  • Terrible (151)
Image of the Tripadvisor rating Amazing

Jan 25, 2025 Kimm W

The entire experience was wonderful. Our concierge, Francia was exceptional and Sebastian was a joy! There isn’t a job he would do while we were there!!! The weather was rainy, but the staff was so good about making sure we were taken care of! Thank you for a great week!
Image of the Tripadvisor rating Secrets Maroma has something for every adult.

Jan 25, 2025 Tracy J

From start to finish Secrets Moroma is pure luxury and fun! The property is like summer camp for adults. You can do as much or as little as you want and enjoy the gorgeous pool or lay out on the white sand and look at the turquoise water. I don't sleep well but slept perfectly in the comfortable bed and never heard anything. The rooms are well… Read more
From start to finish Secrets Moroma is pure luxury and fun! The property is like summer camp for adults. You can do as much or as little as you want and enjoy the gorgeous pool or lay out on the white sand and look at the turquoise water. I don't sleep well but slept perfectly in the comfortable bed and never heard anything. The rooms are well insulated. Enjoy quality food anytime day or night, enjoy yoga, spin classes, the spa, the gym, mini-golf, painting, pool, darts, tennis and so much more. The staff made us feel welcomed and well cared for. I can't wait to go back. Advice. Get the lay of the land right away. Keep in mind they offer a wide variety of food, if you get something you don't like there will ALWAYS be something you do like. Don't miss the live shows in the theater each night. Each one was so entertaining and fun. They also have karaoke and a silent disco! Read less
Image of the Tripadvisor rating Outstanding stay in Paradise

Jan 24, 2025 Denny L Rockford, Illinois

Our week long stay was fantastic! The food was delicious, the beach was the best we have ever been on, and the staff were attentive and so friendly. Entertainment staff David, Leo, and Nathaly were the best and were so pleasant in their interactions with us. Roberto was our concierge and absolutely outstanding. He did such a great job answering… Read more
Our week long stay was fantastic! The food was delicious, the beach was the best we have ever been on, and the staff were attentive and so friendly. Entertainment staff David, Leo, and Nathaly were the best and were so pleasant in their interactions with us. Roberto was our concierge and absolutely outstanding. He did such a great job answering our questions and inquiring about how our stay was going. We will definitely be returning! This place was truly a 5 star paradise resort! Read less
Image of the Tripadvisor rating A great hotel, with great food and great service!

Jan 24, 2025 Natalia E United Kingdom

After seeing the reviews, we had high expectations and were not disappointed. From the service given checking in, right through to the service given checking out, we cannot fault anything! The food is 5 star, we ate at the Asian restaurant 3 nights of a 7 night stay! The food and service at the Italian and French restaurants were also… Read more
After seeing the reviews, we had high expectations and were not disappointed. From the service given checking in, right through to the service given checking out, we cannot fault anything! The food is 5 star, we ate at the Asian restaurant 3 nights of a 7 night stay! The food and service at the Italian and French restaurants were also fantastic! We always returned to a clean and today room, we honesty cannot fault a thing! A wonderful hotel, with wonderful food and customer service in a wonderful country. Read less
Image of the Tripadvisor rating Blandness in Paradise.

Jan 24, 2025 Alan S Belgrade, Montana

I wanted to give Secrets Maroma a great review but I cant. We just spent 5 days there and we wish we had not. After all the reviews before going we were excited but there were also some red flags that we tried to push out of mind. Before diving in to the meat of the review I want to give a shout out to our concierge Eli. He was AWESOME. Super nice… Read more
I wanted to give Secrets Maroma a great review but I cant. We just spent 5 days there and we wish we had not. After all the reviews before going we were excited but there were also some red flags that we tried to push out of mind. Before diving in to the meat of the review I want to give a shout out to our concierge Eli. He was AWESOME. Super nice gentleman that did everything he could to please and make you feel welcome. He was a very bright spot in an otherwise bland trip. First off, Preferred Club. It is over rated and not worth the money. We were in the Honeymoon Suite Preferred Club. There was nothing truly "special" that made you feel like you were "preferred". After you have spent money to be in Preferred Club, they still wanted you to pay extra for a Lobster dinner. I think thats ridiculous that after you've already paid extra, then it's an extra charge for that? Speaking of food, the food is below average at best. I've been in the food industry for 20 years and I've stayed at other all inclusive resorts and Maroma is bottom of the barrel. The French restaurant, I swear they seasoned everything with sugar. Every menu item we tasted was sweet. It made no sense. The Italian had a great burrata salad but everything else was not memorable at all. The Asian restaurant again relied heavily on sweetness and the pad Thai was straight tamarind sauce, no umami whatsoever. The Mexican restaurant was again, not memorable. Breakfast buffet was fine, but definitely had some reused, reheated multiple time items that just lacked. The food experience does not live up to what you pay for going to Maroma. Again, there are other all inclusive that blow you away with food, one even has a Michelin Star! The entire food experience here was just plain bad. The Resort itself and the grounds you can start to see its age in places. Our room was getting dated, paint was peeling, tile on the floor had some cracking. The pools were interesting. The pool closest to the beautiful beach is blocked by high sand dunes and vegetation. The beach is beautiful but if you wanted to hang out in the infinity pool all you looked at was sand dunes and vegetation. There were maybe 2 spots about 5 yards wide where you could see a little bit of the beautiful water but other wise no view. Also it would be close to mid day and in the middle pool, an exercise class would be going on. Just felt off for the resort to be doing that. Overall we wont go back and we wont refer people to the resort. Its unfortunate because the beach and water is beautiful but for what you pay, its definitely not worth the trip. Read less