All Inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily re-stocked bar, pool concierge, and 24-hour in-suite dining. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location
Where is it
Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: 30 minutes.
Hotel information
593 suites, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes.
Junior Suites enjoy views of the ocean or golf course.
All Inclusive of: 13 restaurants, 13 bars and 2 coffee shops; culinary and entertainment experiences; art workshops; night life activities; signature upscale mini-bar; non-motorised water activities; Technogym equipment; free high-speed WiFi; 24-hour in-room dining; vitality programme.
Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.
Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace.
Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.
For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:
- Personalised check-in and checkout with a welcome cocktail
- Early check-in before 12:00pm*
- INSPIRA Lounge exclusive access to enjoy gourmet snacks, coffee and top-shelf beverages
- INSPIRA Beach, an exclusive section on the beach with towel service and a menu of suncreams and bronzers
- INSPIRA Pool, exclusive daytime access to infinity pool at El Cielo Sky Bar with spectacular views
- INSPIRA Terrace, a private and relaxing rooftop area with bali beds and concierge services
- INSPIRA Concierge for special requests and assistance Tablet-on-demand for tech lovers*
- Deluxe Services and amenities in INSPIRA Suites
- Complimentary high-end services including your first dinner at Maria Dolores** is complimentary. Free hydro-therapy sessions at NUUP Spa. Free Green-Free at Playa Mujeres golf club**. Personalised butler service for all INSPIRA Suite categories
-Access to the MERA Business Lounge (At Cancun Airport) and more.
This service is applicable to all INSPIRA Suite guests.
13 restaurants; Mercado 19 (International and Mexican buffet restaurant, serving buffet breakfast and à la carte dinner). El Suspiro (International cuisine, à la carte all day dining). Takeshi (contemporary Asian cuisine, à la carte dinner). Cilento (Italian cuisine, à la carte lunch and dinner). Los Abrazos (steakhouse and grill, à la carte dinner). Limón Y Sal (gourmet snacks, à la carte lunch). Alba (healthy à la carte breakfast and dinner). Bikini Azul (gourmet snacks and à la carte dinner). Kopai (Japanese sushi à la carte dinner). La Consentida (Mexican flavours open for a buffet breakfast or dinner). Cala di luna (authentic Mediterranean cuisine, à la carte lunch and dinner). María Dolores* (by Edgar Nunez; contemporary Mexican cuisine). Choice of bars including 4 swim-up bars. 24-hour suite service.
Exclusive bars for Inspira guests: Inspira Rooftop, Inspira Oceanfront Swim-Up Bar, and Inspira Lounge.
Activity programme, happenings and events during the day and night.
Pool. Extensive activity schedule, and activities including cuisine workshops, cocktail making and flower art. Evening entertainment. Non-motorised water sports. Exclusive rooftop infinity pool for Inspira guests. Atelier App. Complimentary WiFi in all rooms and common areas.
Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier App.
Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3٫72 USD per room, per night (payable locally, subject to change).
* Denotes local charge.
Based on 5958 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (5219)
Very good (394)
Average (170)
Poor (68)
Terrible (107)
Love Atelier!
Jan 25, 2025EdwinVargas316Roswell, Georgia
This was our 6th visit to Atelier and are members. Although we have always had a wonderful time, this visit was the best so far thanks to our concierge, Marisol, butlers Emmanuel and Kepler and housekeeping team led by Aurora. This visit fell on my wife’s birthday and the team went above and beyond to make it special including happy birthday… Read more
This was our 6th visit to Atelier and are members. Although we have always had a wonderful time, this visit was the best so far thanks to our concierge, Marisol, butlers Emmanuel and Kepler and housekeeping team led by Aurora. This visit fell on my wife’s birthday and the team went above and beyond to make it special including happy birthday signage, special champagne, dessert and custom made treats. They also took the stress of reservations for dining and knowing what was available daily. The food and service was impeccable and spectacular which is why we keep coming back year over year. Read less
Wonderful Honeymoon Destination
Jan 24, 2025Sofia D
We went for a belated honeymoon and we’re so happy we chose Atelier! We loved it so much that we upgraded to Inspira. We were assigned Jorge and Armando as our butlers, and they made our trip even more special. They were very friendly and attentive and even brought us advil and bandaids and helped us get a reservation for Maria Dolores. We also… Read more
We went for a belated honeymoon and we’re so happy we chose Atelier! We loved it so much that we upgraded to Inspira. We were assigned Jorge and Armando as our butlers, and they made our trip even more special. They were very friendly and attentive and even brought us advil and bandaids and helped us get a reservation for Maria Dolores. We also really appreciate the gentlemen who attended to us every day at the rooftop pool and at the beach. We can’t wait to come back :) Also, the food surpassed our expectations! Read less
Five stars for service, food, and fun!
Jan 23, 2025Caroline R
What an amazing resort! Fantastic food, pools & beach, rooms, and activities, but nothing tops the incredible service! Jonathan Sanchez and his team in F&B are top notch. Special shout outs to Christian Trejo, Daniel Tun, Sandra Chagala, Mario Vasquez, Jorge Sandoval, Arturo, and Gabriela Leon. Can’t wait to come back again!
Top Notch Resort! Best in Cancun by far
Jan 22, 2025Ryan C
This is by far the best resort in Cancun. The food is absolutely incredible as confirmed by the other thousands of reviews they have. Every single restaurant was amazing. Not one bad meal. Drinks were amazing. Pool and beach were amazing. Every employee we encountered went above and beyond and were extremely pleasant. I've stayed at a lot of… Read more
This is by far the best resort in Cancun. The food is absolutely incredible as confirmed by the other thousands of reviews they have. Every single restaurant was amazing. Not one bad meal. Drinks were amazing. Pool and beach were amazing. Every employee we encountered went above and beyond and were extremely pleasant. I've stayed at a lot of resorts in Cancun and I can promise you this is the best one. The Houston airport was shut down due to snow and ice and it was a complete disaster for us and were stranded for an extra night. Laura the guest services manger was kind enough to take the time to help us out and make it easy for us to stay another night. 5 star resort and will definitely be back!! Read less
Atelier is top notch
Jan 21, 2025GinaKatAmes, Iowa
Beautiful resort & outstanding service! We stayed for 6 nights in a Inspira swim-out suite. Rosort is large with 13 restaurants, 2 coffee shops & 12 bars Our swim-out was private & the water temperature was perfect. Dinners were top notch food & great service, of the inclusives we have stayed it this has been the best dinners. We eat at Kopai,… Read more
Beautiful resort & outstanding service! We stayed for 6 nights in a Inspira swim-out suite. Rosort is large with 13 restaurants, 2 coffee shops & 12 bars Our swim-out was private & the water temperature was perfect. Dinners were top notch food & great service, of the inclusives we have stayed it this has been the best dinners. We eat at Kopai, Cala Dr Luna, Los Abrazos, El Suspiro and Friday night Mercado 19 had a Mexican party with a large buffet. Mercado 19 had a wonderful breakfast buffet. Bar De La Calle had unique evening drinks. Our lunches were just okay. Room service was quick & food was good. Staff was friendly & everywhere. After the rain they were clearing the walkways. Rooms were clean, maintained twice a day & great mini bar. We spent our pool time at the Inspira lower pool. Jolio & Rafael were friendly & attentive. Rafael brought fruit kabobs, popsicles, chocolates around to the guests (fun surprise). Main pool was busy with activities & people. Water was great temp. Beach was beautiful & maintained. With Inspira we had butlers, Pingting & Brandon. They set up our dinner & spa reservations. Each morning we got message with resort activities. They were easy to get a hold of. We didn't require much but they could definitely have been utilized more if we needed. Minor complaint: As beautiful as the resort was the furniture looked nice but not always comfortable. Bigger complaint: Check in took WAY too long. And they tried to sell us membership to the resort. We could sit through a selling session and get a free massage, not for us and very annoying that this was done right when walk in & want you to meet the first morning. How were we even expected to know the resort the first morning? Overall a great experience & a resort I would recommend. We would definitely return! Read less
Love Atelier!