Couples Sans Souci

Ocho Rios, Jamaica

Virgin rating

The hotel

The award-winning Couples Sans Souci continues to offer renowned cuisine and first-class service in an elegantly tropical setting. Sans Souci is French for 'without worry', and what could be more appropriate for a laid-back holiday in Jamaica, especially in a resort of this quality? Set into a pretty, 35-acre hillside garden that leads to 2 white sand beaches, the resort offers you a blissful retreat.

Amenities

  • Golf
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Water Skiing
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

On a golden beach, 4 miles east of Ocho Rios. Transfer time from Montego Bay airport: 2 hours 10 minutes.

Hotel information

150 ocean-facing suites on up to 3 floors in 7 buildings. All with air-conditioning, LCD flat screen TV, iPod docking station, tea/coffee maker, personalised mini-bar, safe, iron and board, nightly turndown service, bathrobes and hairdryer. Deluxe Garden Suites with sliding doors lead to a private balcony and large master bedroom with 1 king-size bed, sleeping maximum 2 adults.


All-Inclusive of: all meals and snacks, all drinks (including premium brands) and all activities and entertainment unless otherwise stated.
Ocean Suites have sea views from a furnished balcony, a spacious master bedroom with 1 king-size bed and large walk-in showers, sleeping maximum 2 adults.

Beachfront Suites are located near the Bella Vista and Palazzina Restaurants, and have a spacious master bedroom with living area, sleeping maximum 2 adults.

Premier Ocean Suites have a balcony, expansive sea views, living area, and a spacious master bedroom 1 king-size bed sleeping maximum 2 adults.

Penthouse Suites available on request.

Palazzina Restaurant (Bistro Fare, buffet breakfast and lunch, à la carte for dinner - reservation required), Beach Grill & Bella Vista (grilled specialities for lunch at the Beach Grill and authentic Asian dishes for dinner at Bella Vista), Casanova (traditional cuisine fused with Caribbean and Jamaican ingredients, dinner, reservation required). Sunset Beach Grill (buffet-style lunch of casual fare, including fresh-grilled burgers, French fries, and nachos). Java Cafe (pastries and caffeinated beverages). In-suite dining available 6:30am-10:30pm. 7 bars: swim-up pool bar, Charlie's Veggie Bar, Beach Bar, Sunset Beach Bar, Palazzina Bar, Balloon Piano Bar and Martini Bar.

Weekly Jamaican beach party. Friday night Starlight Gala. Resident band and pianist. Strolling musicians. Live nightly entertainment. Weekly Wine-Tasting Party.

3 swimming pools (1 natural mineral pool), 3 Jacuzzis, 2 beaches, 1 for au-naturel sunbathing. Water sports with instruction including water-skiing, scuba-diving – resort course and one complimentary dive per stay for beginners, and one complimentary dive per day for certified divers (a second dive is subject to availability), night dives are available*, snorkelling trips, Hobie Cat sailing, windsurfing and glass-bottom boat rides. Fitness centre and gym classes. Spa*. Unlimited complimentary golf including green fees and transfers to Upton Hills Golf Course (mandatory caddy*. Golf clubs available for hire*).

Complimentary WiFi.

3 nights from 3rd January-25th December and 7 nights 26th December-2 January.

* Denotes local charge.

Dress code: applies in à la carte restaurants.

This is an over 18, couples-only resort.

Please note: this hotel is not suitable for guests with walking difficulties due to the location on the cliffside.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3816)
  • Very good (989)
  • Average (303)
  • Poor (98)
  • Terrible (63)
Image of the Tripadvisor rating Picture perfect!!

Jan 23, 2025 Lori P

We can’t wait to go back!! This was a dream vacation, everything was perfect. This is a beautiful resort with fantastic food and great staff. The small number of rooms combined with the large property makes you feel like you have the place to yourself. We enjoyed the quietness of this resort made for a very relaxing holiday. Thanks to Natasha… Read more
We can’t wait to go back!! This was a dream vacation, everything was perfect. This is a beautiful resort with fantastic food and great staff. The small number of rooms combined with the large property makes you feel like you have the place to yourself. We enjoyed the quietness of this resort made for a very relaxing holiday. Thanks to Natasha and Jackie for the excellent massages in the picturesque Cliff side spa huts. Carole’s breakfast specials were a treat to look forward to every morning. All of the meals were excellent, I can’t pick a favourite! Read less
Image of the Tripadvisor rating Don't waste your money with this subpar resort!

Jan 23, 2025 405geed

This beach vacation was the worst I have experience. Firstly, the room was supposed to be recently updated. It was painted over, with an updated bathroom and updated furniture. You could see the outside at the bottom of the door, and we had to put towels down at night to keep the bugs out. Secondly, the food was very disappointing, with low… Read more
This beach vacation was the worst I have experience. Firstly, the room was supposed to be recently updated. It was painted over, with an updated bathroom and updated furniture. You could see the outside at the bottom of the door, and we had to put towels down at night to keep the bugs out. Secondly, the food was very disappointing, with low variety and a lack of taste. The same foods were served every day. The resort only has two restaurants and one buffet. Thirdly, the workers come into your room when you aren't there. I didn't request turn-down service, but my bed was turned down every night. I feel like my privacy was invaded. Also, the workers were not friendly toward my husband and me. They were very stoic most of the time. We even tipped them when tips were included in the price. They almost made us miss our flights returning home because the shuttle bus wasn't called on time. They weren't concerned about us getting to the airport promptly. This is our 5th or 6th time staying at Couples resorts and it will be our last. I will not waste another dime with this company. If you want a subpar Jamaican experience go to this resort, but if you want a good experience look elsewhere. Read less
Image of the Tripadvisor rating A haven of beauty and relaxation

Jan 23, 2025 Sabine R Farnham, United Kingdom

The resort is immaculate. The facilities are all well maintained. The rooms spacious and towels were changed at least twice a day. The beach and pool were lovely and the view from the hill top jacuzzi above the mineral pool is spectacular. The range and quality of food was super. Staff and service were exceptional throughout. The only minor… Read more
The resort is immaculate. The facilities are all well maintained. The rooms spacious and towels were changed at least twice a day. The beach and pool were lovely and the view from the hill top jacuzzi above the mineral pool is spectacular. The range and quality of food was super. Staff and service were exceptional throughout. The only minor issue was the lack of advice and attitude of the excursions person. Read less
Image of the Tripadvisor rating A beautiful stay in paradise

Jan 22, 2025 Bryony T

A wonderful resort situated in paradise. Beautiful scenery, fantastic well supervised activities, amazing food, great entertainment, beautiful clean accommodation and most notably - wonderful, friendly staff always on hand to help. Best place I’ve ever stayed.
Image of the Tripadvisor rating Converted skeptics

Jan 21, 2025 Glow1615

As seasoned travelers, we are accustomed to snafus along the way. What separates the ok from the exceptional is how the resort responds to a difficult situation. Well, we had a “situation” when we arrived. The a/c was not working properly in our suite. It was just too stuffy to possibly get any rest. Staff attempted to service it, but couldn’t… Read more
As seasoned travelers, we are accustomed to snafus along the way. What separates the ok from the exceptional is how the resort responds to a difficult situation. Well, we had a “situation” when we arrived. The a/c was not working properly in our suite. It was just too stuffy to possibly get any rest. Staff attempted to service it, but couldn’t resolve the problem. The next 24hrs were unsettled in our bouncing between rooms. The front desk mngr brought Ops. Mngr., Nadia into the problem and she took control. WOW! We have been blown away by this resort and its staff. They have been nothing short of spectacular and turned what could have been an awful experience into a very memorable one. Beyond the staff’s response to our “situation”, we love the layout and charm of this property. It is very clean and kept up. Difficult to do in harsh island environments. We have enjoyed our meals and the attentiveness of the staff. You can always cross paths with an unenthusiastic staff member, but these folks across the board, in all the departments that we interacted with, are waaay above expectations. Quick example of the mngmnt attentiveness, I mentioned to Nadia that she may want to look into the lighting in a particular area of the resort where I took a little header because I missed a step. The next evening we were walking by the area and it had new lighting installed. That type of quick follow through of mngmnt is impressive. Read less