Sandals Montego Bay

Montego Bay, Jamaica

Virgin rating

The hotel

Built in an island style, the resort seems to blend in wonderfully with its environment. Situated on a long stretch of white sand beach you can spend endless hours indulging in water sports or simply lying back with a good book. For absolute privacy, choose one of the Beachfront Hideaway Butler Villas, set on a quiet stretch, just steps away from the white-sand beach. Enjoy five Star Global Gourmet™ dining options, and on top of those you can sample the eateries and facilities of the neighbouring Sandals resorts. With popular entertainment choices, including beach parties and cabaret nights, Sandals Montego Bay is one of Sandals' liveliest resorts, attracting a younger crowd.

Amenities

  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

In Montego Bay, 90-minutes away from Ocho Rios and its world famous Dunn's River Falls. Transfer time from Montego Bay airport: 5 minutes (please note there is some aircraft noise).

Hotel information

272 rooms and suites. All have air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, mini-bar with soft drinks, wines and beers, safety deposit box, iron and board, amenity kit and hairdryer. All sleep maximum 2 adults and have 1 king-size bed. Caribbean Deluxe are located on the first floor of the Oleander building and ground floor of Cottage 8, with views of the pool and tropical gardens.

All Inclusive of: Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment - its all included!

 

Honeymoon Hideaway Premium are located on the ground floor of Cottage 14 with views of the resort's gardens, ideally located just steps away from the beach.

Crystal Lagoon Honeymoon Oceanview Luxury Room with Balcony Tranquility Soaking Tub are located in a prime location on the first and second floors of the Seagrapes building. These rooms have a spa-inspired bathroom with a spacious walk-in shower, and a Tranquility Soaking Tub for two on the balcony.

Beachfront Honeymoon Club Level Junior Suites are located on the upper floor of cottage 12, with views of the beach and ocean from the balcony. Some of these suites have a whirlpool tub and shower in one, and others have just a bath tub.

Crystal Lagoon Swim-up One Bedroom Butler Suite with Patio Tranquility Soaking Tub have a spacious balcony complete with Tranquility Soaking Tub for two, a bistro dining set and views of the pool and gardens, a separate living room, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront Honeymoon Walkout Club Level Junior Suites are located on the ground floor of Cottage 12, and have views of the beach and ocean from the large patio, and a whirlpool bath tub with shower. These rooms include Club Sandals service.

Oceanfront Honeymoon Club Level Room with Balcony Tranquility Soaking Tub are newly renovated rooms on the first floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites also feature a spa-style bathroom with overhead rain shower. These rooms include Club Sandals service.

Oceanfront Honeymoon Walkout Club Level Room with Balcony Tranquility Soaking Tub are as above, but located on the ground floor with walkout access to the hotel grounds leading to the beach. These rooms include Club Sandals service.

Oceanfront Penthouse Club Level Junior Suite with Balcony Tranquility Soaking Tub are newly renovated suites located on the penthouse floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites are open plan, and have a spa-style bathroom with a walk-in overhead rain shower. These rooms include Club Sandals service.

Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub overlook the beach, and feature wall-to-wall glass doors opening out to the balcony with Tranquility Soaking Tub for two. These suites also have a spa-style bathroom with an overhead rain shower. These rooms include Club Sandals service.

Beachfront Honeymoon Walkout Club Elite Junior Suite with Patio Tranquility Soaking Tub are as above, but are located on the ground floor with direct walkout access to the beach. These rooms include Club Sandals service.

Beachfront Oversized Butler Villa Suites are located directly on the beach, either on the upper level with balcony, or ground level with patio. These suites feature an open-plan living/bedroom design, and bathroom with marble bath. These suites include Sandals Butler Service.

Crystal Lagoon Swim-up Club Elite Luxury Room with Patio Tranquility Soaking Tub have direct access to the resort's Crystal Lagoon pool from the patio, which also boasts a Tranquility Soaking Tub for two. These rooms include Club Sandals service.

Crystal Lagoon Honeymoon Oceanview One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature glass doors opening up to a spacious balcony complete with a Tranquility Soaking Tub for two. These suites have a separate living room, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront One Bedroom Butler Villa Suites are located directly on the beach, and feature bathroom with both a shower and a whirlpool, and a separate living room. These suites include Sandals Butler Service.

Beachfront Royal Butler Villa Suites are located directly on the beach, either on the upper level with a balcony or ground level with a patio. These suites feature an expansive living area, and a marble bathroom with a Roman bath tub and separate walk-in shower. These suites include Sandals Butler Service.

Beachfront One Bedroom Butler Suite with Tranquillity Soaking Tub overlook the beach from the balcony which boasts a Tranquility Soaking Tub for two, and feature a separate living room, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Beachfront Honeymoon Walkout One Bedroom Butler Suite with Tranquillity Soaking Tub are located in the Palms building, just steps from the beach. These suites feature wall-to-wall glass doors opening out to a spacious patio with Tranquility Soaking Tub for two, a separate living room, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub are newly built suites which are located on the ground floor of the Almonds building, with direct access to the river pool. These suites feature a private patio complete with Tranquility Soaking Tub for two, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Beachfront Honeymoon One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature spacious balcony with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub have balcony or patio with Tranquility Soaking Tub for two, a spa-style bathroom with circular soaking tub and walk-in rain shower, and a separate living area. These suites include Sandals Butler Service.

Beachfront Romeo & Juliet One Bedroom Butler Villa Suite with Outdoor Tranquility Soaking Tub are newly built suites, located directly on the beach. They feature a separate living room, a spa-style bathroom with a soaking tub for two and a walk-in overhead rain shower, and an extra large patio or balcony complete with Tranquility Soaking Tub for two. These suites include Sandals Butler Service.

Beachfront Swim-up Millionaire One Bedroom Butler Suite with Patio Tranquility Soaking Tub are located just steps from the beach. These suites feature an expansive bedroom, separate living room, walk-in closet, patio with ocean views and Tranquility Soaking Tub for two, and a spa-style bathroom with circular soaking tub and walk-in rain shower. These suites include Sandals Butler Service.

Beachfront Swim-Up Honeymoon One-Bedroom Butler Suite with Patio Tranquility Soaking Tub are as above. These suites include Sandals Butler Service.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need.
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival,
  • Weekly hosted activities such as cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours.
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water.
  • Room service available from 7:00am–10:00pm daily.

Sandals Butler Elite Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards. Beginning with luxury private airport transfers, lemongrass-scented hand towels, welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, you will also have 24-hour room service and access to all the Club Sandals amenities and weekly activities.

Five-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 12 dining options: Bayside (International), Oleander (Jamaican), Cucina Romana (Italian), Tokyo Jo's (Oriental), Stew Fish (authentic Jamaican and Caribbean seafood), The Mariner Seaside Grill (grilled specialities), Butch’s Steak & Seafood (steak and seafood), Soy (Asian cuisine), Café de Paris (French Patisserie), The Cricketer’s Pint (authentic British Pub), Dino's Pizzeria and The Jerk Shack (authentic Jamaican Jerk specialties). Weekly late night chocolate buffet. 6 bars including a piano bar and beach bar. 9 additional dining options at Sandals Royal Caribbean Resort & Private Island (transfers included).

Nightly shows with live entertainment, piano bar, theme nights and cocktail parties.

7 swimming pools, 3 whirlpools. Red Lane® Spa (treatments*). Fitness centre, tennis, basketball, table tennis, shuffleboard and beach and pool volleyball. Scuba-diving* (free for certified divers, fee applies to others), Hobie Cats, water-skiing, kneeboarding, wakeboarding, windsurfing, paddleboards, snorkelling and kayaking.

Complimentary airport transfers, both on arrival and departure. Exchange privileges with Sandals Royal Caribbean Resort & Private Island for 9 additional dining options (transfers included). SnapShots photo shop*. Gift shop. Beautiful wedding chapel on the property. Complimentary WiFi access in all room categories and public areas with unrestricted number of connected devices.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5967)
  • Very good (1626)
  • Average (707)
  • Poor (355)
  • Terrible (280)
Image of the Tripadvisor rating Paradise

Jan 25, 2025 garyedward2025 Punta Gorda, Florida

It was one of the most relaxing vacations that I’ve taken in forever. The resort was beautiful & the staff were all friendly & exceptional. All of the food & beverages were excellent with a great variety. I’ve already booked another stay.
Image of the Tripadvisor rating Great property and rooms but subpar customer service

Jan 25, 2025 blorst90 Washington DC, District of Columbia

My fiancee and I just got back from Montego Bay for our first Sandals trip. The property is fantastic- the beach and pools are great and maintained and there were many activities and entertainment options. But, we had some customer service experiences that left a bad taste in our mouth and made us question if we wanted to revisit another property.… قراءة المزيد
My fiancee and I just got back from Montego Bay for our first Sandals trip. The property is fantastic- the beach and pools are great and maintained and there were many activities and entertainment options. But, we had some customer service experiences that left a bad taste in our mouth and made us question if we wanted to revisit another property. The staff seemed to fundamentally lack professionalism (e.g., making sexual jokes to each other in front of guests, taking minutes to serve customers and choosing to chat with other staff instead) and service was slow. At restaurants it felt like we were inconveniencing staff to order and we were rarely if ever checked on . Our check in process took over 75 minutes during which we were mostly ignored and left confused. At Butch's, they lost our reservation and asked us to go back to our room to return with our itinerary and PROVE it then made us wait another 45 minutes. No one asked us how the stay was at check out. We were disappointed. Read less
Image of the Tripadvisor rating Sandals….. you were the best

Jan 23, 2025 HelenB508 Shropshire, United Kingdom

We stayed here for 3 weeks and it was certainly the best 3 weeks. The resort, rooms, restaurants were amazing. The cleanliness of the hotel and gardens were so good as well……. There is nothing at all we could fault. Big thank you to all of your staff who everyday were happy, smiling and always acknowledging guests. We want to thank our Butler… Read more
We stayed here for 3 weeks and it was certainly the best 3 weeks. The resort, rooms, restaurants were amazing. The cleanliness of the hotel and gardens were so good as well……. There is nothing at all we could fault. Big thank you to all of your staff who everyday were happy, smiling and always acknowledging guests. We want to thank our Butler Aaron for making the 3 weeks so relaxing, nothing was ever too much trouble for him and he organised taxis for us when we wanted to leave the resort and see more of Montego Bay. Have to also thank Dane, Marlon and Bright at the Piano Bar……. Great people and great at their job! We were sad to leave last weekend but we will be back. Read less
Image of the Tripadvisor rating Highly recommend

Jan 22, 2025 Lisa D

From the moment we arrived, Marcus made our experience truly memorable. His warm welcome set the tone for our entire stay, and his attention to detail ensured that every aspect of our vacation was perfect. Marcus went above and beyond to cater to our needs, always with a smile and a genuine desire to make our anniversary special. Cheers, Sean &… Read more
From the moment we arrived, Marcus made our experience truly memorable. His warm welcome set the tone for our entire stay, and his attention to detail ensured that every aspect of our vacation was perfect. Marcus went above and beyond to cater to our needs, always with a smile and a genuine desire to make our anniversary special. Cheers, Sean & Lisa Read less
Image of the Tripadvisor rating Unforgettable!

Jan 21, 2025 Karenne L

Unforgettable!!! Sandals Montego Bay is a wonderful all-inclusive hotel with breathtaking views of the turquoise waters and white sand beaches of Jamaica that embraced us with an immediate sense of belongingness and tranquility. Our room was exquisite with many thoughtful touches, including a fully stocked bar (which we surprisingly never touched… Read more
Unforgettable!!! Sandals Montego Bay is a wonderful all-inclusive hotel with breathtaking views of the turquoise waters and white sand beaches of Jamaica that embraced us with an immediate sense of belongingness and tranquility. Our room was exquisite with many thoughtful touches, including a fully stocked bar (which we surprisingly never touched as we were immediately relaxed—OK, we had one drink to set the sails, lol) and the fabulous soaking tub on the balcony, enjoying a frolic in the bubbles and a couple of glasses of champagne. Then there is the spacious bathroom with the double massage and rain showers. The staff are courteous, thoughtful, and remember your name as if you were family. There was a variety of great restaurants to choose from for every discerning palate, but we were particularly fond of the more laid-back island grill, “The Jerk Shack.” My husband completed the open water PADI certification (of which the Sandals Dive Shop is a PADI 5 Star Dive Center—you get the coveted “Gold card not the regular Blue” 😉). He did the Discover Scuba Dive and was hooked. All the dive staff were professional and maintained the utmost safety standards. Ask for dive master instructor Odion “Bo Bo” Franklin (ask for “Bo Bo” and see the staff smile), who is committed to safety and excellence and had the much-needed patience of Job. Imagine being able to dive twice a day with all gear provided at no additional cost. There are many Sandals resorts to enjoy, each with its own unique allure, but Sandals Montego Bay should be on your must visit list. Read less