IBEROSTAR Waves Rose Hall Beach

Montego Bay, Jamaica

Virgin rating

The hotel

Located on the shores of Montego Bay, the Iberostar Waves Rose Hall Beach offers up gorgeous views of the Caribbean Sea, and direct access to the sands. There's a range of activities on offer for all ages; kids will love Star Camp, where there's a whole host of fun to be had, and older guests can enjoy water sports and even earn their divers certificate - and then treat themselves to an ice-cream from Happy Cones after! As well as the main buffet restaurant, you can make a reservation at one of the specialist a la carte offerings for an extra-special meal. And for ultimate relaxation, why not book yourself a beachfront massage? Bliss.

Amenities

  • Babysitting service
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Night Club
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Beachfront location, next to the Rose Hall shopping district. Transfer time from Sangster International Airport: 15-20 minutes.

Hotel information

366 rooms, all with a private balcony, flat-screen TV, air conditioning, free WiFi, safe, ceiling fan, unlimited purified water, daily mini-bar service, hairdryer, and a full bath. Rooms are free of single-use plastic. Premium Rooms have garden views from a balcony or terrace. With 1 king-size bed or 2 double beds.

All Inclusive of:

  • Breakfast, lunch and buffet dinner
  • A la carte dinners; 1 reservation with a 3-night stay, 2 reservations with a 4- or 5-night stay, and 3 reservations with a 6 or 7 night stay
  • Snack bar between lunch and dinnertime
  • Bar and nightclub service with domestic and international beverages
  • A daily sports and recreation programme
  • Activities for children at Star Camp
  • Live nightly entertainment
  • Beach towels

Room upgrades

Premium Tropical View Rooms feature a preferential location closer to both the beach and pool, with garden views and a private balcony. With 1 king-size bed or 2 double beds.

Premium Side Ocean View Rooms enjoy marvellous ocean views from the room’s private balcony. With 1 king-size bed or 2 double beds.

Premium Ocean View Rooms enjoy some of the most spectacular views of the Caribbean Sea from the private balcony. With 1 king-size bed or 2 double beds. Premium Ocean View with terrace rooms are also available.

Premium Ocean Front enjoy a beachfront location, with 1 king-size bed or 2 double beds.

Junior Suite Ocean Front rooms are more spacious, with a private balcony enjoying great views of the Caribbean. Guests staying in these rooms also enjoy free access to SPA Sensations. With 1 king-size bed.

Two Bedroom Family rooms are two adjoining rooms, each with their own private balcony and peaceful garden views. One of the rooms has a king-size bed, and the other has two double beds.

The Suite Presidential provides the most comfortable and elegant stay that the hotel has to office. On the terrace, enjoy views of the Caribbean, sun loungers, and a whirlpool bath. Within the room, there is 2,100sq ft of space, with a large living area with kitchen and dining area, and two bathrooms. Guests staying in this suite enjoy unlimited dinners at the hotel’s a la carte restaurants, a customisable mini-bar, access to the Spa’s hydrotherapy area, turndown service, and 1 king-size bed.

1 buffet restaurant, 3 specialty restaurants and 5 bars. Little River Buffet (breakfast, lunch and dinner buffet with international cuisine and Jamaican dishes). Uncle Tony’s buffet and rotisserie (daily buffet lunch featuring international and Jamaican cuisine; quick bites in the afternoon; open for dinner two days a week). Olivetti Italian Restaurant (a la carte, open daily for dinner serving Italian cuisine). Samurai Japanese Restaurant (a la carte, open daily for dinner, Japanese cuisine). Chill Out Snack Bar (open daily). Happy Cones Ice Cream shop. Deep Blue pool bar. Blue Mountain lobby par (with piano music at night). Calypso Theater Bar. Jamrock sports bar. Fiction Nightclub.

Daytime group activities, organised by the entertainment team. At night time, live music, professional shows, nightclub and game room.

Shopping area. Entertainment. Two outdoor swimming pools, including an infinity pool. Direct access to beach. Star Camp for kids with a range of activities (split into three groups; Monkey for ages 4-7; Dolphin for ages 8-12; and Eagle for ages 13-17). Children’s pool and children’s park. Spa*. Two 18-hole golf courses close to the hotel*. Fitness suite (for ages 16 and over). Tennis courts. Water sports, with rental equipment available. Dive center*.

The hotel is part of the larger Iberostar Rose Hall Beach Resort complex, which includes two sister properties: Iberostar Rose Hall Suites and JOIA Rose Hall by Iberostar, but you will not be able to access the other two properties. Babysitting service*. Room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3744)
  • Very good (1952)
  • Average (812)
  • Poor (385)
  • Terrible (336)
Image of the Tripadvisor rating Trevaughn

Jan 20, 2025 Meghan T

Trevaughn is a very hard working man, very friendly and out going. He’s goes out of his way to help his guests and to make sure you are very comfortable and enjoying your stay. He always has a smile on his face and very welcoming to his guests. We will forsure miss him.
Image of the Tripadvisor rating Nowhere close to a 5 star resort

Jan 19, 2025 GoPlaces07431546463

2٫5 star resort ! Nowhere close to a 5٫0 star. Customer service from the time I checked in to the time I check out was horrendous. You’ve heard of the term “ island time” , well this place is far past that to go as far and say “Jamaica time” there is absolutely no urgency to get anything done promptly and or professionally. Sometimes just straight… Read more
2٫5 star resort ! Nowhere close to a 5٫0 star. Customer service from the time I checked in to the time I check out was horrendous. You’ve heard of the term “ island time” , well this place is far past that to go as far and say “Jamaica time” there is absolutely no urgency to get anything done promptly and or professionally. Sometimes just straight out rude. Mostly due to the complete lack of communication amongst employees. My room was clean. Food was as expected on an island in the middle of nowhere. Property upkeep deserves a strong 1 star review. I could go on and on. I will not be going back on my dime. Read less
Image of the Tripadvisor rating Forever Loving Iberostar

Jan 12, 2025 TorontoLovinthesun Toronto, Canada

This is our 5th time at the resort and we love it. I agree, it may no longer be a 5 star in many aspects- but in all the important areas it is very much a 5 star. The cleanliness and food are 5++. There are always options even for the picklest eaters. I love that there’s always a Jamaican food station- you are in Jamaica after all. Yes- this… Read more
This is our 5th time at the resort and we love it. I agree, it may no longer be a 5 star in many aspects- but in all the important areas it is very much a 5 star. The cleanliness and food are 5++. There are always options even for the picklest eaters. I love that there’s always a Jamaican food station- you are in Jamaica after all. Yes- this time there was more tinned fruit which was a little odd, however, it’s probably a seasonal issue. A HUGE shoutout to waitress LORIS who works breakfast/lunch- she’s who we look forward to seeing every visit. Always waiting with a smile, never a sour face (like many others I’ll get to later). Loris is so professional, kind and genuinely likes to see the guests happy. Mario (making omelettes) always kind, gentle and approachable- such a great guy. HE should be the first person you walk in to at the buffet and see… not Damion. I don’t usually call people out but Damion in the buffet line making omelettes has the worst attitude I’ve ever come across. He doesn’t greet, doesn’t reply if you say “good morning”. When it’s your turn to make an omelette he just looks at you and raises his eyebrows- I guess gesturing you to speak?? Apparantly he’s one of the main chef’s but I suggest he stays away from guests if he’s going to be so unfriendly. Not the first face you want to see in the morning, that’s for sure. But other than this daily experience- everyone else in the buffet is kind and helpful. Entertainment at the pool and evening is fun and engaging. We travel with our children- they love it here. Unfortunately they don’t have a kiddie pool - maybe remove some fountains for decoration and put in a little splash pool for kids? The kids waterpark area is great too. We will definitely be back- it’s our favourite place. I couldn’t recommend the Iberostar Waves enough. Read less
Image of the Tripadvisor rating The People made it worth it!!!

Jan 10, 2025 Sasha-Gay W

This vacation was a year in the making and upon arrival I was underwhelmed but there were moments that made the trip memorable and I feel 100% worth it. The pros: The grounds is absolutely breathtaking, it’s worth your Instagram posts. The beach is what you expect, clean with everything at your fingertips. The pools are the same and lots of… Read more
This vacation was a year in the making and upon arrival I was underwhelmed but there were moments that made the trip memorable and I feel 100% worth it. The pros: The grounds is absolutely breathtaking, it’s worth your Instagram posts. The beach is what you expect, clean with everything at your fingertips. The pools are the same and lots of activities for families to enjoy. The food is awesome and Cassandra was the server we looked forward to seeing every morning we went to the buffet. Cassandra was warm, inviting and went above and beyond to make us feel welcomed. TY Cassandra. Carla our concierge turned our stay completely around, she made my mother’s birthday special and is the only reason we will give Iberostar another shot. TY Carla. Lastly, Paris at the Hibachi Restaurant kept us laughing all night while cooking an excellent meal. He was personable and made dinner inclusive. TY Paris. Read less
Image of the Tripadvisor rating I stayed at iberostar beach on January 7-10 with my 2 daughters ages 10and 13 my sisters and my nephew he’s 2 my kids

Jan 10, 2025 Natacia W

I stayed at iberostar beach on January 7-10 with my 2 daughters ages 10 and 13 my sisters and my nephew he’s 2 my kids went down stairs to get snacks and got stuck in the elevator they text me to let me know I told them to press the help button I’m heading to the front desk my daughter told the person she was speaking to that her sister is… Read more
I stayed at iberostar beach on January 7-10 with my 2 daughters ages 10 and 13 my sisters and my nephew he’s 2 my kids went down stairs to get snacks and got stuck in the elevator they text me to let me know I told them to press the help button I’m heading to the front desk my daughter told the person she was speaking to that her sister is having a panic attack and she also has asthma and is starting to throw up this man told my 13 year old he have to hang up because he has other call to attend to and hang up by this my daughter was scared because the lights went out in the elevator and her 10 year’s old sister was covered in vomit I reach the front desk nobody was there I saw a man cleaning the lobby I ask him who’s at the desk he said the guy left to find maintenance because someone is stuck in the elevator I said it’s my kids then run back across the resort to the elevator they where in still nobody came to assist them me and my daughter was texting only thing I could do at this point was tell her to stay calm I’m trying to get help I rush back to the lobby crying still body I got a call from my daughter said somebody let them out and left them after they where in the elevator for at least 10 min , my point is 2 under age kids stuck in the elevator you got them out you don’t try and help them find their parents or take them back to the lobby you left them unattended no report was made about it i had to bring it to somebody attention then this girl in guest service is gonna tell me her manager said they can offer me a $100 gift card are you serious I could’ve lost my kids I showed then the vomit etc. my 2 kids are traumatized until now … if it was 2 white kids that was stuck they would’ve gotten better assistance no customer service at all at this resort then a staff is gonna let me know that someone pass a remark that my kids wasn’t stuck in the elevator and I’m trying to scam the resort ok they better listen out for my layer I must say this is not a family resort as they stated .. nothing there to do during the day no staff around the pool area to do activities especially for the kids or for those who choose to sit around the pool area since that’s the only place to go other than the beach the pool water is cold right through the day so it’s always empty …, that’s why I think they should have someone doing activities to entertain the guests this resort is mostly older people so if your young and need a family vacation this is not the resort for you I had a 8pm reservation at the Japanese restaurant I went to my car to pick a shoes up to wear left the shoes box outside the restaurant with a crocs ,body spray, and a invictus cologne after dinner I went to pick the stuff up to take to the room the cologne was missing I went to report it they said they can’t do anything since it was left on the property and not in the room , then they send security to come and search the room after I told them it wasn’t in the room it was left on the property they dig through all my stuff searching for a cologne that wasn’t in my room and still can’t give me a solution for my kids that I have to pay therapy for when I get back to America this resort is racist so if your black wouldn’t advice going Read less