Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Virgin rating

Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez
A video preview image
Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From ديسمبر 21, 2023 to أبريل 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from مايو 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4401)
  • Very good (1274)
  • Average (445)
  • Poor (223)
  • Terrible (185)
Image of the Tripadvisor rating Lovely resort that could use some updating

Jan 23, 2025 christiefromcalgary Calgary, Canada

Overall, this is a nice little hotel. As with them all, there are both pros and cons to be aware of. Pros: - Beach and water are gorgeous, and the rock wall breaks the waves so it’s fabulous for kids (or anyone who likes calmer water) - “Quiet” Pool and swim up bar are the best spot to set up for the day - can still hear the music so there is a… Read more
Overall, this is a nice little hotel. As with them all, there are both pros and cons to be aware of. Pros: - Beach and water are gorgeous, and the rock wall breaks the waves so it’s fabulous for kids (or anyone who likes calmer water) - “Quiet” Pool and swim up bar are the best spot to set up for the day - can still hear the music so there is a nice vibe but it’s not as noisy (Bartender Donjay is the best and was so cute with our kids) - Food and drinks are not amazing but are generally good. Loved how they do lots of local fare at the buffet and a nice mix of a la carte restaurants (Calypso was our fave) - Butlers were amazing if you choose to go that route. Worren, Rayan and Kevin were ours - all SO helpful and responsive and WAY better value than we’ve gotten for this type of experience in the past - Rooms are very spacious, beds comfy, big balconies and beautiful views - In general, people were friendly and we had good service - Daily morning yoga on the dock with Caroline was lovely and so well done - Barefoot Jerk hut was a hit - tasty and easy to just grab while you're at the pool or beach Cons: - The hotel itself is dated. Hallways are dingy and have a terrible sickeningly sweet air freshener constantly being funneled into them. Door handles are coming off, etc. General repairs and maintenance and some updating are needed. - Kids club is VERY average, and really only for toddlers. Our 6 year olds wanted nothing to do with it. That said, our kids did pizza making in the Italian restaurant, and face painting/bracelet making by the pool with the kids club team and had fun with both of those - We could have sworn we saw a kids pool / waterpark area advertised somewhere - this definitely does not exist (and would be really helpful if it did) - All the water sports are for age 7 up only, which was very disappointing to our 6 year olds - Music / activities over the megaphone at the activities pool are too loud if you're doing anything else but participating in them - Evening shows start late for littles (9pm) - would be great if they were an hour earlier Read less
Image of the Tripadvisor rating The Happiest 30th Birthday

Jan 21, 2025 Wiz K

Room: Ocean View w/ Butler Experience For my 30th birthday I had the pleasure of staying at Hyatt Ziva Rose Hall. My partner and I booked the ocean view suite w/ a butler. I was blown away at the service received every second, every moment of the entire week long stay. When we arrived we were greeted by our two butlers, Ricardo and Nicholes. They… Read more
Room: Ocean View w/ Butler Experience For my 30th birthday I had the pleasure of staying at Hyatt Ziva Rose Hall. My partner and I booked the ocean view suite w/ a butler. I was blown away at the service received every second, every moment of the entire week long stay. When we arrived we were greeted by our two butlers, Ricardo and Nicholes. They were amazing, they made us feel safe, welcomed, and they took very great care of us. They orchestrated with my partner a birthday room set up and it was super cute! They had dinner reservations already set for us for every night, arranged drivers and pick ups for when we were ready for excursions or for exploring off of the resort. Overall they are anything and everything you can ask for in two amazing individuals. They know how to do their job. They were so respectful, always had a smile, and ensured our stay was perfect start to finish. The hospitality is beyond commendable. I hope they get the praise they deserve for their talent and service. Resort The resort is beautiful, I personally recommend the family side which is more of a fun vibe. There is always something to do on both sides and you are able to explore the resort and hang out on the adult side (Zilara) if you'd like! We preferred the family side after touring the (Zilara). All inclusive was a great experience! The food was great! You can eat and drink pretty much whenever, of course unless the establishments are closed. But, you'll never be without here! The Jerk Hut was fireeee! The drinks from all of the bars hit every time. The bartenders know how to create anything forreal! Shout out to Codjea! He made us some of the cutest drinks. His service was amazing at the Calypso bar! Entertainment is everywhere, you won't be bored! Everyone at this resort was respectable, welcoming, and helpful. I cannot express how much this birthday was made special. What a way to create a real luxury experience. Read less
Image of the Tripadvisor rating Had a great vacation.

Jan 19, 2025 Michael D

Great overall stay. Perfect private beach if you are there with family. Had an exceptional meal 3/5 nights. Grounds are beautiful, but part of the hotel is dated. Service at buffet is not great, but at their other restaurants, fantastic. 10 minutes from the airport.
Image of the Tripadvisor rating Relaxing Week, Great Experience, Top Fitness Destination

Jan 19, 2025 Noelle B

Just completed a fantastic week at this resort. Upgraded to a swim out room on the adult-only ( Zilara side). This was worth the extra money and something that we used all week to relax and have some quiet away from the action of the resort. The fitness facilities and recreation team are amazing. Best gym and fitness classes that I have ever… Read more
Just completed a fantastic week at this resort. Upgraded to a swim out room on the adult-only ( Zilara side). This was worth the extra money and something that we used all week to relax and have some quiet away from the action of the resort. The fitness facilities and recreation team are amazing. Best gym and fitness classes that I have ever experienced in the islands, and I have seen many. I food options are multiple and our favourite was Fusion.. great Pad Thai, the Jerk Hut by the Ziva pool and beach and the made-to-order breakfast at Urban Heat on the Zilara side. Highly recommend the property ! Read less
Image of the Tripadvisor rating Ziva was wonderful, would definitely recommend

Jan 18, 2025 Boiler_1999 New Lenox, Illinois

Stayed in building 2 floor 5. Rooms were big, beautiful marble bathroom very comfortable beds and pillows. Room had a balcony with view of the ocean and pool. Building was close to beach, pool and many restaurants. Pool was nice and beach was small, but nice. Servers at beach and pool were very attentive. Food at restaurants were very good… Read more
Stayed in building 2 floor 5. Rooms were big, beautiful marble bathroom very comfortable beds and pillows. Room had a balcony with view of the ocean and pool. Building was close to beach, pool and many restaurants. Pool was nice and beach was small, but nice. Servers at beach and pool were very attentive. Food at restaurants were very good especially for an inclusive. Different bars had different drink menus that were fun. if I’m looking for ways to improve, I would say that the adult only side beach was rocky, and the large concrete pillars on the balcony railing blocked the view when seated. The exterior of the original Ritz Carlton buildings could use a paint job and some updating. Glad I chose to stay at the Ziva. Its pool was more spacious. The pool was less crowded and had a more relaxing vibe. Golfed three times twice at White witch and once had cinnamon Hill taxi to golf was less than 10 minutes. Courses were beautiful although the greens were both in bad shape, which was disappointing. I would still recommend it for the beautiful views and fun course layouts. Never felt unsafe and was very pleasantly surprised by the wonderful people of Jamaica Read less